To continue LowEndBox’s new “interesting news” series, we recently received a new submission from Dustin B. Cisneros over at RackNerd to let us know that they’ve officially become a Certified cPanel Partner!
For those who need a refresher on who RackNerd is, RackNerd is a fan favorite among this community, and their offers have been featured here within the LowEndBox community many times. RackNerd was recently voted by the LowEndTalk community as the #1 Best Provider + #1 Most Professional Provider.
Here is the full announcement piece we received from them:
RackNerd is proud to announce that we have officially become certified as a cPanel Certified Partner! Chances are, you have heard of cPanel by now – it is one of the most popular web hosting control panels available today. RackNerd utilizes the cPanel/WHM control panel for its shared hosting and reseller hosting services.
The cPanel Certified Partner Program is a tier up from the NOC partner status. In cPanel’s own words, the purpose of the certified partner program is to “help shine a light on those Partners that have gone the extra mile to ensure that their employees and support staff have been trained to sell and support cPanel & WHM® software.”
You can verify RackNerd’s official partner status alongside our Certified Partner tag here: https://partnernoc.cpanel.net/res/9183/racknerd-llc.htm
Becoming an official cPanel certified partner is no easy feat — in order for a company to become eligible to apply as a Certified cPanel Partner, it must meet a minimum monthly spending requirement with cPanel, and a number of the company’s employees (system administrators) must enroll in courses within cPanel University. Each of those employees enrolled must not only attend the courses, but pass multiple exams in order to achieve a minimum of three certifications. In addition, certified cPanel partners are required to renew their certifications by taking the exams annually. Given the fact that our employees were already experienced with Linux servers and cPanel/WHM as a control panel, taking the courses was more of a refresher and our employees passed the exams with flying colors.
What does this mean for RackNerd customers?
In short, this means you’re in great hands! We’re not just talking the talk – but we’re also walking the talk. We have been recognized and acknowledged by cPanel as a Certified Partner and our status can be verified directly on cPanel’s website.
Every team member here at RackNerd is highly passionate about what they do, and it shows. They are not only passionate, but highly experienced and competent in various technical aspects surrounding servers. In addition to fast support response times, any RackNerd customer that has interacted with our support team will likely agree with those statements.
We will continue to provide resources for our employees to be successful and knowledgeable in what they do. It is our commitment to our customers that they can rely on us being available to help, no matter the time of day. We’re on a mission to set a new high standard for customer service in this industry, and we’re proud of what our team has been able to accomplish thus far. Thank You to our valued customers for being part of this journey!
Looking for cPanel Shared or Reseller Hosting? Did you know RackNerd offers Shared/Reseller Hosting in US, Europe, and Asia? Take a look at our cPanel/WHM special promotions below!
SHARED HOSTING SPECIALS: https://my.racknerd.com/index.php?rp=/store/shared-hosting-promotions-multiple-locations
RESELLER HOSTING SPECIALS: https://my.racknerd.com/index.php?rp=/store/reseller-hosting-promotions-multiple-locations
Hey! Providers! LowEndBox is always excited to publish news submissions from our readers and providers! Just drop us a line if you have something to share and we’ll be happy to plaster your name and logo all over it!
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Congrats, Dustin!
Thank You so much for the support Socheat! We’re really proud of this, as we take our customer’s business seriously.
We believe this is a great way to keep moving forward! Investing in your team, support, and offering support that your customers can comfortably utilize not only reduces churn but enables success for both your customer and you!
Really proud of the direction of RackNerd. Thank You to my team, valued customers, and communities just like LowEndBox!
We’ve created a cool video on this! https://www.youtube.com/watch?v=_s9iOMFoA2w