William, from EDIS GmbH, has sent in two offers for LowEndBox readers. One is OpenVZ based and the other is KVM based, both cost €5 ($6.50). For the KVM plan, you will have to use the coupon code LEB2013.
KVM STARTER
| OVZ STARTER
|
EDIS GmbH have been in business since 1999. We have featured EDIS a plethora of times since March 2011. They recently launched a subsidiary called WaveRide, which offers no-frills high ram OpenVZ plans in Austria. EDIS Consistently polls well in our top provider polls, coming 5th in our latest one. According to William, Russian and Romanian based VPS will be offered within the next few weeks. Icelandic servers come with 50% less bandwidth. From my research, reviews vary between location. How is your EDIS server performing?
EDIS accept payments via Credit cards or Paypal. Additional IPv4 addresses are charged at €2.50 each per month. TUN/TAP is enabled (VPN/Proxy). A list of available operating systems can be seen here. If you’re located within the European Union and are not VAT registered, you will have to pay VAT. Fore more information, have a read of their Terms and Conditions.
Network Information:
This offer is located physically in 12 different countries. You can see an overview of their locations via their looking glass.
http://at.edis.at/ :: Vienna, Austria
http://de.edis.at/ :: Frankfurt, Germany
http://is.edis.at/ :: Hafnarfjordur, Iceland
http://fr.edis.at/ :: Paris, France
http://us.edis.at/ :: Chicago, USA
http://pl.edis.at/ :: Warsaw, Poland
http://it.edis.at/ :: Milan, Italy
http://uk.edis.at/ :: London, UK
http://ch.edis.at/ :: Zurich, Switzerland
http://se.edis.at/ :: Stockholm, Sweden
http://es.edis.at/ :: Madrid, Spain
http://nl.edis.at/ :: Schiphol Rijk, Netherlands
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Good offer, except for diskspace. Why only 5GB in KVM plan?
EDIS does not have any credibility.I order a kvm annually,but it be changed to monthly.I hope they refund my money.Staff says no!!!The vps is been active less than half an hour
Edis are pretty good. I’m not sure what problem has occurred, but 30 minutes isn’t long to be able to decide they have “no credibility”.
They offer a 30 day money-back guarantee, I’ve used edis before for a few months, no problems ever.
Lovely support.
They owe me 3eur tho :>
Great offer…but Hongkong location is excluded…What a pity..:(
The cost of international bandwidth is very high in Hong Kong, as you know Hong Kong is a small place, cannot bargain with other countries.
Plus the China bandwidth cost USD 140.00 per Mbps via China Telecom, which let the international bandwidth cost higher in Hong Kong.
Not really the problem, power and space is very expensive.
Is it just me or OVZ Starter package at their site seems with better specifications than offer posted here?
50 GB HDD (but 10 instead /112 block of IPv6 addresses)
50 GB is correct. Has been fixed.
LEB posting needs to be corrected too – sorry for that!
Cheers, Gerhard
Yes, it’s 50GB – Was wrong on the website, should be corrected now :)
kvm is 5GB
This posting has reminded me that I need to pick up one of the lower-spec OVZ’s for some Swiss VPN goodness. The KVM offers look decent as KVM offers go though, especially with the variety in locations.
Whats the fun in OpenVZ offer? It appears that the price is same even if bought directly from their website. This is more of a publicity and less of a LEB offer.
What about lower end OVZ?
512 MB RAM is kinda much for the smallest plan.
Not likely, IP space reasons.
Not professional offer and seems that one has created it in hurry. As KVM monthly cost 5 euro while yearly payment is EUR 66.39 after discount. I am interested in KVM if they correct yearly payment and if possible increase bit more hard disk.
Hm? what?
It’s a price override, so naturally it only applies to monthly – this is *intended*.
“this is *intended*” — that if customer want to pay yearly, he has to pay more rather than any discount. Seems strange to me.
edis orderd Annually, but now change monthly . why ?
can you say something ?
@fyghy:
Please look at the description on top.
All prices are /Month
To assume that EUR 5,– is the annual price must be a joke.
Cheers,
Gerhard @EDIS
(Please look at the description on top.
All prices are /Month
To assume that EUR 5,– is the annual price must be a joke.)
Calm your nuts down. He’s not saying 5 for the year. He’s asking why he can’t pay yearly with the 5 monthly discount. In other words he wants to give you the full 5×12 for the year up front.
Instead of having to pay 5 one time every month.
has been fixed – sorry for that.
Too bad KVM disk space is limited to 5GB. If only it was higher, i would buy it even if I don’t need it.
edis orderd Annually, but now change monthly .
it’s a joke.Not credibility
@fyghy:
Please look at the description on top.
All prices are /Month
To assume that EUR 5,– is the annual price must be a joke.
Cheers,
Gerhard @EDIS
why your coupon it true ?
Your mistakes. You can not, without prior notice to the Client Change Order
Why can not refund money?
my order is Annually !
now changed Month!
KIDS, what the heck is going on here?
If you want a refund you get your refund. with pleasure.
Send your request to gerhard.kleewein@edis.at (including server_id, client-id, IP-address) and I will gladly terminate your contract and give you a refund.
Gerhard Kleewein, as the CEO of EDIS GmbH
Gerhard,
Don’t worry, and do not be such a good heart. These folks do it because they want to. They’re assholes.
I’ve been really happy with WaveRide offer and am glad that you exists, excellent CEO. I love EDIS.
so funny. Your fault is my cause?
now,please refund my bill
KIDS, what the heck is going on here?
If you want a refund you get your refund. with pleasure.
Send your request to gerhard.kleewein@edis.at (including server_id, client-id, IP-address) and I will gladly terminate your contract and give you a refund.
Gerhard Kleewein, as the CEO of EDIS GmbH
It does not have any credibility.I order a kvm annually,but it be changed to monthly.I hope they refund my money.Staff says no!!!The vps is been active less than half an hour
The service is really bad
very very very bad!!!!!!!!
KIDS, what the heck is going on here?
If you want a refund you get your refund. with pleasure.
Send your request to gerhard.kleewein@edis.at (including server_id, client-id, IP-address) and I will gladly terminate your contract and give you a refund.
Gerhard Kleewein, as the CEO of EDIS GmbH
*** TO ALL CHINESE KIDS WHO TRIED TO ABUSE OUR SYSTEM ***
*** REMOVE THE PAYPAL DISPUTE IF YOU WANT YOUR MONEY BACK ***
Instead of reporting a problem with the coupon-code you tried to ABUSE a glitch and ordered systems for EUR 5,– per annum.
The offer clearly says, that indicated prices are PER MONTH.
Instead of reporting to us, you have been sharing the news about this glitch with your friends and on forums.
After complaining that we changed the billing-cycle back to MONTHLY (as indicated in the offer) you raised complaints.
After raising complaints you want to get REFUNDS in FULL.
We would gladly like to do that!
Unfortunately ALL OF YOU created PAYPAL DISPUTES which block the transaction you made on paypal
and puts us in the situation that we CAN NOT REFUND YOU as long as the DISPUTE exists.
best regards,
Gerhard Kleewein
—
EDIS GmbH
Geschäftsführung
Widmannstettergasse 3
A-8053 Graz
UID: ATU 64124511
FN: 308697t
phone: +43 316 827 500
fax: +43 316 827 500 777
http://www.edis.at
We want russian location \m/
P.s. I would recommend trying their vps, their network is perfect!
Hardware has been delivered to the Moscow datacenter today!
We should be ready to go in a couple of days :))
Cheers, Gerhard
You take BTC Bitcoin for payment? Or can in very close future via BitaPay or directly to you?
Thanks!
No, no chance to implement it either.
Just saying, I remember seeing that different locations have different port speeds – I don’t see any mention of them on this page or the order page.
Do you know when your UK DC will receive a port upgrade to 1Gbit?
Apart from that – love your service!
Hi Mike!
thanks a lot for your feedback! Port-speeds are indicated on the country-relevant pages on our webpage.
Just look at the orange sim-card-like stickers at
http://www.edis.at/en/server/kvm-vps/austria/ or
http://www.edis.at/en/server/kvm-vps/chile/ or …
Just click on the country you are interested in in the left-hand vertical navigation or select the product and the country from the mega-dropdown menu on the main-page.
In UK every machines is connected using an unshared 100 MBit/s upstream. An upgrade to gigabit might be considered closer to the end of this year.
Kind regards,
Gerhard and the crew
For those guys who want a refund, PAYPAL dispute is always the last way to go. You can simply submit a ticket, and I think they will reply you soon. What’s more, to make use of the system’ mistake is not good behaviour.
For Edis, I think you should make clear your promotion in your whmcs system to avoid such kind of situation…
You tried to abuse the promotion, and opened up a dispute instead of first asking for a refund. Your fault on both counts.
You misunderstood my words seemingly.
I’ve tried multiple Edis locations, and while the physical hardware has always been impressive the constant downtimes, lag and/or attacks make them completely and utterly useless for just about anything that requires you to have a decent uptime. If you were planning on using their SE-datacenter, just forget about it and move elsewhere as i have yet to come across a service priced so high that delivers so little. That is when it is actually up, and not rebooting every 4 days.
indeed a sad situation in some locations, especially SE is very instanble, I had it a while back, but had to give it up because of constant downtime, can’t blame it all on Edis, the problem is people think if they get a VPS in Sweden then it’s ok to do anything…
I will be very curious about reviews in the future about their Moscow and Romanian location, because they will attract more idiots than Sweden did…
Hi guys,
we spent the last week working out a “masterplan”. EDIS was growing at a massive pace and we had a hard time to keep up.
Currently we are sending out new infrastructure to our locations to take load off of the existing machines in UK and SE.
UK infrastructure is already online and lots of KVMs have already been offloaded. We absolutely agree that 4 days of uptime is not acceptable and we are working hard to bring system-stability and reliability back to a good level again.
Best regards,
Gerhard @ EDIS
Please let me know if you need a Marketing/PR/SysAdmin (Finishing bachelor in 1 month) to help you in this.
Thanks.
Too bad you did not think of that earlier. Words in does not really mean anything at this stage, and there is no chance in hell i will be renewing.
is windows permitted on the kvm package?
Windows requires KVM Advanced (RAM + HDD requirement)
Images are provided. Installation needs to be done manually using VNC.
License key needs to be provided by you.
Gerhard
Could i not run windows server 2003 (that would run on 256/512 and 5GB) although low end.
unfortunately not. Due to the nature of Windows (cpu-usage), we do allow Windows installations only from KVM Advanced on.
http://www.edis.at/en/server/kvm-vps/austria/kvm-advanced/
*** LATEST UPDATE ***
*** NEW LOCATION AVAILABLE: BUCHAREST, ROMANIA ***
Our location in Romania (Bucharest) hast just gone live!
100 MBit/s unshared per node
Fully IPv6 enabled
Test-IP and looking-glass at http://ro.edis.at
>> LEB2013 <] 104,857,600 11.0M/s in 10s
2013-05-29 15:15:30 (10.0 MB/s) – `/dev/null’ saved [104857600/104857600]
have issues posting the full text … sorry for double-posting!
LEB2013 coupon-code is VALID for our Romanian location
http://www.edis.at/en/server/kvm-vps/romania/
best regards,
Gerhard @EDIS
Hey,
I’m trying to use this coupon for kvm-start but don’t work.
just tried it, … works like a charm ;-)
Gerhard
ps: make sure not to choose OVZ START, but KVM Starter …
*** LATEST UPDATE ***
*** NEW LOCATION AVAILABLE: BUCHAREST, ROMANIA ***
Our location in Romania (Bucharest) hast just gone live!
100 MBit/s unshared per node
Fully IPv6 enabled
Test-IP and looking-glass at http://ro.edis.at
>> LEB2013 <] 104,857,600 11.0M/s in 10s
2013-05-29 15:15:30 (10.0 MB/s) – /dev/null saved [104857600/104857600]
Congrats on yet another location :)
Thanks a l0t ;-)
Read somewhere that your romanian vps’ would be ddos protected, is this correct?
Edit, was on twitter, https://twitter.com/edisat/status/337676227890528258
Yes Bobby – our RO network is DOS protected.
@ExPl0ReR why don’t you add more locations to OpenVZ?
We might do, not planned currently however – OpenVZ is not future proof in Kernel 3.X, until that is resolved (by either a new port or by an agreement with CentOS to keep it going) it makes no real sense to think about it too much.
Edis.at gmbH – STAY AWAY
Stay AWAY from these gusy !!
-THE WORST SERVICE
-LONG turnaround time for support queries
-Figting with customers
-No resolution to queries
-Waiting for refund !
-They have no clue what you even signup for !
@Jacquesdr
Thanks a lot for your feedback!
We don’t consider you as a client as we rejected your order for several reasons.
Your payment has been returned right after it has been reported to our systems.
Rude languae and threatening an ISP will not bring you any further.
You have been banned and we would recommend the same to any other ISP.
Hope this was clear enough.
Best regards
Gerhard Kleewein
—
EDIS GmbH
Geschäftsführung / CEO
Widmannstettergasse 3
A-8053 Graz
UID: ATU 64124511
FN: 308697t
phone: +43 316 827 500
fax: +43 316 827 500 777
http://www.edis.at
This e-mail is confidential and may well also be legally privileged. If you have received it in error, you are on notice of its status. Please notify us immediately by reply e-mail and then delete this message from your system. Please do not copy it or use it for any purposes, or disclose its contents to any other person: to do so could be a breach of confidence. Thank you for your cooperation.
@Bobby:
Yes, this is however not advertised and cannot be used by customers (KVM is simply not able to cope with much packets per seconds) – it is solely for our own protection.
DDoS still means the customer will be cancelled.
This might change depending on more informations from Adnet about how the protection works, how much it filters etc.
Wasn’t worried about myself, this will increase stability of servers hosted there i ment?
Some of your locations haven’t been too good lately, might give this one a try, tho :)
Interesting customer service: the company makes a mistake and now it’s the customer’s fault?!
Normally, when the price of a product is wrong, the one who made the price is responsible, not the one who baught the product.
When you go to a store and see a product way cheaper than normal, you _can_ buy it at this price, and afterwards the shop changes/corrects the price, but doesn’t insult you because you “should have known that the price was wrong…”.
Really strange customer loyalty I have to say…
P.S.: a change of a contract by only one party without consent of the other involved party is indeed the least acceptable thing a company can do, and at least where I live there are clear and strict laws against such an approach (in order to save customers…)
That might be true in your jurisdiction, but it is not in continental Europe. The pricing tag ist just an offer — and not a binding one. Legally spoken, if pick a product in a shop and go to pay, you are making the offer. The store owner can always decide if he wants to sell you the product for that price or not. Remember: advertisements are not binding offers, they’re just invitations for the customers.
@justme: Wo totally understand your point of view. Yes, we made a mistake. We are not blaming clients for a mistake we made.
We are blaming people for being dishonest, unfair and acting abusive from a certain point on.
I would like to clarify once again:
The price here on LEB was clearly indicated as “EUR 5,– per month”, but we had a glitch in our billing system which has been overriding the price for a whole year as well with EUR 5,– if a client selected annual payments.
If someone finds a problem, a bug or a glitch like this, I can assure you that the person can keep the product for this price or even free or charge.
This is not even a point of discussion.
What we expect is fairness that the problem will be reported. What happened was exactly the opposite and in my opinion abusive:
In our particular case a person found that glitch and made use of it. That’s OK.
The person went ahead and posted the coupon-code (entirely out of context) with a “get a vps for a whole year for EUR 5,–” note on interesting forums
and hordes of kids started ordering and creating a huge mess.
I think that this has nothing to do with “customer service”, jurisdiction in Europe or unwillingness to sell for a particular price.
It already happened. We all learn new things – every day.
Thanks for reading though ;-)
Gerhard
Honesty is well appreciated, and you folks do it very well!
As a customer, sometimes, we shall be on provider’s side too, and help them, letting them know about this very same issue.
I hope you guys suceed. My service has been rock solid, the non profit licensed TS Server I got there is running like a charm!
I don’t see the point in letting users keep such an order. If the offer was made for LEB with clear post description for it’s term, it does’t mean you should allow people keep the offer that was done against the term of the offer.
It is a good thing that you explained the whole situation clearly – the kids complaining about you guys “taking my money!!!” was sounding very bad.
This is really something they should have contacted you first to tell that they are getting much more than what is advertised.
/just my thoughts
just bought Austria server. speed is ok, not so fast, not so slow.
but the ping is little bit high.
i still satisfied with the price offered
HI!
@high ping: where are you based? High ping must be related to the distance …
Gerhard
i check in http://at.edis.at/
it seems the ping is around 10-200 ms for austria.
it’s acceptable, but i check italy, france server seems to have smaller ping.
i wish austria server has smaller ping as small as italy and france.
i tested ping youtube
austria:
PING youtube.com (173.194.66.91) 56(84) bytes of data.
64 bytes from we-in-f91.1e100.net (173.194.66.91): icmp_req=1 ttl=50 time=23.8 ms
64 bytes from we-in-f91.1e100.net (173.194.66.91): icmp_req=2 ttl=50 time=23.7 ms
64 bytes from we-in-f91.1e100.net (173.194.66.91): icmp_req=3 ttl=50 time=24.4 ms
64 bytes from we-in-f91.1e100.net (173.194.66.91): icmp_req=4 ttl=50 time=24.0 ms
italy:
PING youtube.com (74.125.232.134) 56(84) bytes of data.
64 bytes from mil02s05-in-f6.1e100.net (74.125.232.134): icmp_req=1 ttl=59 time=5.06 ms
64 bytes from mil02s05-in-f6.1e100.net (74.125.232.134): icmp_req=2 ttl=59 time=0.965 ms
64 bytes from mil02s05-in-f6.1e100.net (74.125.232.134): icmp_req=3 ttl=59 time=7.44 ms
64 bytes from mil02s05-in-f6.1e100.net (74.125.232.134): icmp_req=4 ttl=59 time=2.28 ms
france:
PING youtube.com (173.194.66.190) 56(84) bytes of data.
64 bytes from we-in-f190.1e100.net (173.194.66.190): icmp_req=1 ttl=52 time=8.96 ms
64 bytes from we-in-f190.1e100.net (173.194.66.190): icmp_req=2 ttl=52 time=11.7 ms
64 bytes from we-in-f190.1e100.net (173.194.66.190): icmp_req=3 ttl=52 time=6.17 ms
64 bytes from we-in-f190.1e100.net (173.194.66.190): icmp_req=4 ttl=52 time=6.65 ms
The ping depends on the target server location though.
Austria is rather small and mainly server from youtube/Google CDN nodes in Frankfurt, Germany and not local ones (as they don’t exist, mainly).
Gerhard, thank you for this offer! I’m sorry for you that there’s so much abuse…
Could you tell us/me if EDIS has any plans on increasing the disk space on these boxes in the future?
Hi Maarten,
EDIS will definitely increase the amount of disk-space in the near future.
Cheers,
Gerhard
Nice! Looking forward to it!
By the way, loving the 6ms ping to your NL location!!
@ExPlOReR – more disk space on the KVM? I hear sweet music…. but when? :)
most likely this Summer, but on newly provisioned plans only
(upgrading KVM images causes massive headache)
Very Unhappy guys, I had cancelled a product today and they stole money from my paypal (even though the payment wasnt even due till the 13th) (http://i.imgur.com/ThwrECg.png)
This is your fault that you have not canceled the subscription for edis on paypal
No it aint. they charged me way to early. and i rather resolve it via them but am quite willing to perform a chargeback if they ignore me (although this is the last action) they charged the account at the same time as cancellation how the fuck is that my fault idiot..
have you tried to contact them via email instead of writing here?
Yeh sadly no reply. maybe hit their spam filter or something.
for the sake of completeness … (hopefully pasting works)
Yeh sorry i forgot to update here :(
actually it’s the weekend, and that is probably why they are slow, I suggest you don’t worry about it, they will refund you 99.99%, unless an earthquake hits Austria and well… you know, that’s the 0.01%
Did you submit ticket?
Thanks for the Coupon Code, came in handy, as I was just about to get a KVM anyway to test things out.
I would not reccommend getting the Chicago server, I had one and it seems to like to fail. I am trying to use it as a IRC hub and constant ping timeouts. Looking into another host. I canceled and would love a full refund if they are willing to give it, I will not demand it tho.
Thanks,
Will
Leme add that there support is a JOKE! I am trying to get my refund so I can go to another provider to try for what I am looking for (Plus it was ~$5 total so…) I twitted them witch is what I found at first, just emailed them but idk whats gona happen there… I am not satisfied, there should be a support ticket system HELL The billing system (WHMCS) has a SUPPORT TICKET SYSTEM they just don’t have it enabled
Hm, I don’t know, I kind of like how they do support via email; makes it easier for me at least, don’t have to login to stupid panels every time I want to get support. Ticket system is really annoying sometimes, best option would to accept both tickets and emails via the same system (which WHCMS and other billing panels support).
That said, while the support system I think is fine, they still sometimes take a very long time to reply or notice problems in their locations.
I’ve got great experience with their support. Even though it’s e-mail, I do think it’s backed by a ticket system. How long has it been since you sent them an e-mail?
Also, do note it’s Saturday. Even though I usually do get responses from them during the weekend, it’s possible it takes more time than during weekdays/working hours.
I am just saying that as I personally prefer a more formal support system, it took me forever to notice the SUPPORT/FAQ page on the main site and once I noticed that I was ok. I shouldn’t put them down just for it. The phone numbers are cool used them once but ya. I guess its everyone’s personal preference.
がポイントです。ファッションは無視して楽に歩ける靴を一足用意しましょう。
If you are looking for a server with no limitation of traffic/day, then keep searching. I paid 5$ and after 10 dais someone from EDIS suspended the account for “Outgoing UDP Flooding”. I talk to them and after unsuspension, it took 4 hours until thei suspended it again with the reason “>24gb traffic/day”. Now, according to my tools, from vps, the maximum traffic/day was 12.6gb. The monthly limit is 2tb. Now, in their therms and conditions are no speciffication of daily limit of traffic or whatever.
Here i have some e-mails from the support.
Product/Service: KVM STARTER
Domain: DE: 151.236.17.***
Amount: EUR 5.00
Due Date: 16/08/2013
Suspension Reason: Outgoing UDP flood – contact support@edis.at
Please contact us as soon as possible to get your service reactivated.
Nonpayment will result in deletion of the service and all associated data.
Best regards
Yours, EDIS team
===========================================================================
Product/Service: KVM STARTER
Domain: DE: 151.236.17.***
Amount: EUR 5.00
Due Date: 16/08/2013
Suspension Reason: massive traffic (>28GB at day)
Please contact us as soon as possible to get your service reactivated.
Nonpayment will result in deletion of the service and all associated data.
Best regards
############################################################
I was told to stop using anything that is producing massive traffic.
I never though that the provider will dictate to the customer what to do on his server.
This is totally unacceptable.
I would not recommend this provider ever.
Suspension Reason: massive traffic (>28GB at day)
That’s… interesting. Especially with 2TB traffic/m package. I would like to know more about this too.
entirely wrong, while the reason is wrong for this suspension (it was an outgoing extreme high pps udp stream that caused issues for others) we are fully right in suspending him.
He was also given a chance to stop it but happily continued when reactivated, which is why he got suspended again and again.
This is just a try to extort a refund which is simply not going to happen when we gave a chance to correct his behaviour already and were ignored.
Be advised that Edis-IPs are banned globally from Wikipedia/Wikimedia for any editing. This means you can’t use your Edis-IP for contributing content to any Wikipedia/Wikimedia-site.
That’s new to us. What location (IP-range) did you have issues with?
cheers,
Gerhard @EDIS
The Frankfurt-location. According to Wikipedia the range is banned because of open proxies.
In my experience, this sort of blocking is fairly common: I’ve run VPN servers (for my own personal use when traveling) at other VPS hosts and essentially all of them are blocked from editing Wikipedia. These other hosts are all well-managed, non-abuse-tolerant hosts.
The promotion code entered has expired.
Any new promos ?
Is there any ddos protection on the poland server?
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Don’t rent VPS from EDIS! They could deactivate your service easily and put cancellation, no way to get back data from your server.
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