Jonny, from Rackburst, is back with some new offers to celebrate the launch of their Frankfurt, Germany location! He has these two offers for you, the second on which is a LEB exclusive launch special. We know Jonny from Evorack. Rackburst is owned by the same parent company as Evorack: ABPNI Computer Solutions Ltd. They have launched Rackburst last year as their OpenVZ SSD brand. Rackburst’s aim is to provide low-cost, affordable, fast OpenVZ VPS, whereas Evorack will maintain its focus on Xen. This offer is hosted on modern hardware, using Intel Xeon CPUs and RAID10 disk arrays. Rackburst staff have flown into Frankfurt to set all this up, which is good to know. One thing special about Rackburst is that you get “normal” storage in addition to the SSD storage that’s available. This means you can cram all the essentials on the SSD and have most of your data on the slow disk. No coupons are required for these offers. Please share your reviews with us in the comments or at LowEndTalk.com!
Appartment
| Cottage Plus
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Payments are accepted via PayPal. As noted before, IPv6 addresses can be obtained for free and there is no limit on the amount of addresses you may request. IPv6 is native. Support is available via Live Support at least 8 hours a day or via support tickets. Give their Terms of Service a read before you order. Finally, please share your experiences with us in the comments or at LowEndTalk!
Network information
Frankfurt, Germany
Test IPv4: 212.224.105.132
Test file: http://speedtest-frankfurt.rackburst.net/test.img
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As I understand the DC is http://www.first-colo.net/? And the hardware is colocated?
Any comments from LEB users who could share they experience with this DC, uptime, reliability?
Hi James,
That’s correct about the DC. Excellent company. And yes, we own our own hardware co-located in their DC. We’ve personally visited the DC and installed the servers ourselves.
Feel free to ask anything else
Cheers
Jonny
Sadly the bw is too small for German hosted offers for this price.
Hi There,
We’re pleased to announce that we’ve increased the BW to 1000GB for our cottage plus plan.
Enjoy!
Cheers
Jonny
Hi Everyone,
We’ve listened to our customers, and have decided to increase the bandwidth on our Cottage Plus plan to 1TB.
Enjoy!
Cheers
Jonny
Hi Everyone,
Just to let you know that our link is 1Gbps, not 100Mbps. I’ve emailed LEB to ask for the post to be updated :)
Thanks
Jonny
What about preinstalled OS? Debian 7 64 for example?
In our control panel, you can install CentOS, Debian (both 6 and 8) and Ubuntu.
Hope that helps, thanks!
Sorry, I meant Debian 6 and 7!
“you get normal storage in addition to the SSD storage”
I dont find normal hdd storage on plan specs other than 30gb remote storage probably for backups.
This is the correct storage as referred to. It’s not just for backups! It’s provided over a remote mount as OpenVz doesn’t support two hard drives.
Full instructions are provided upon sign up :)
Would like to purchase the Cottage Plus plan, but I’d prefer to pay quarterly, instead of monthly or annually.
Yes, this is possible. Please open a support ticket and we’ll get this sorted for you :)
Thanks
Jonny
Actually, no need to open a ticket, I’ve added Quarterly to the standard options for everyone! :)
Enjoy!
Great performance on Cottage Plus.
http://pastebin.com/ikaxHpgj
Hi Stan,
Thanks for your feedback! :)
We’ve worked hard to bring the best possible performance to our customers.
Enjoy!
Cheers
Jonny
Just signed up for the 256mb service 2 days ago to test things out. Have to say I am very impressed and have decided to upgrade to 512mb RAM.
Jonny is extremely helpful and always quick to reply to any support issues. Would highly recommend this company based on my 3 days with them so far.
Hi David,
Thank you for your lovely words!
Have a great day!
Cheers
Jonny
Short bench, Cottage Plus
CPU model : Intel(R) Xeon(R) CPU E3-1225 V2 @ 3.20GHz
Number of cores : 4
CPU frequency : 3192.749 MHz
Total amount of ram : 1024 MB
Total amount of swap : 2048 MB
System uptime : 4:21,
Download speed from CacheFly: 14.6MB/s
Download speed from Coloat, Atlanta GA: 10.3MB/s
Download speed from Softlayer, Dallas, TX: 9.46MB/s
Download speed from Linode, Tokyo, JP: 2.73MB/s
Download speed from i3d.net, Rotterdam, NL: 12.0MB/s
Download speed from Leaseweb, Haarlem, NL: 61.9MB/s
Download speed from Softlayer, Singapore: 3.05MB/s
Download speed from Softlayer, Seattle, WA: 7.85MB/s
Download speed from Softlayer, San Jose, CA: 6.98MB/s
Download speed from Softlayer, Washington, DC: 10.2MB/s
I/O speed : 92.1 MB/s
I just did a speedtest for cachefly and got this result (without any tweaking!):
root@speedtest-frankfurt:~# wget -O /dev/null http://cachefly.cachefly.net/100mb.test
–2014-04-27 19:10:11– http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net (cachefly.cachefly.net)… 205.234.175.175
Connecting to cachefly.cachefly.net (cachefly.cachefly.net)|205.234.175.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `/dev/null’
100%[=================================================================================================================================================================================================>] 104,857,600 68.3M/s in 1.5s
2014-04-27 19:10:12 (68.3 MB/s) – `/dev/null’ saved [104857600/104857600]
root@speedtest-frankfurt:~#
Can you install windows OS?
Very pleased with the Cottage Plus VPS, does everything I want it too, at an excellent price. Currently running ISPconfig 3 with apache, ftp, email, etc; hosting two websites with no problems at all. My current RAM usage is 80%. Also very pleased with Rack burst’s support.
Hi Jamies,
Thanks for your nice comments – we’re really happy to help :)
Thanks
Jonny
Hello, just joined a bit ago for the basic plan, this thing is great and really cheap.
got invoice for my payment and everything setup instantly. i liked the fact that you guys offer the option not store payment details.
cpanel is as usual easy to use
one question though, are you planning on introducing SLE11 sp2 to the list of OSes?
can’t help it, i’m a big fan of suse :)
i just realised it was silly of me to ask of an enterprise os solution, i meant rather opensuse 13 or at least 12
Rackburst not give my money! Every week my vps connection lose big network problem and he is dont fix this issue! I requested a refund, but still he do not pay.
Hi There,
I am aware of this customer and I can state that he/she is lying. I have repeated told him/her these past 24 hours that we will of course issue a refund, but this has to be done by our accounts departments and is not handled imediately, unlike technical issues.
Regarding the technical issues, we are unable to find anything on our end, however I keep asking for details from the customer as we are more than willing to help. However he/she won’t provide any details and just says “I do not want to work with you”. As such, I am unable to help him/her.
Thanks
Jonny
Im not lying. I got all ticket screenshot. I’ve told you everything. I’ve had two times the network problem. All of your department is looking at the same person (Johnny)
http://imgur.com/rkTWrEE
Hi There
Are you still experiencing network issues or is everything working ok
now?
It was just a bad coincidence that you signed up during a DC outage
Thanks
Jonny
As per my email that I sent out to everyone a few minutes ago, our Frankfurt DC is currently expericing issues outside of Rackburst’s control. We are in communication with them to make sure that service is resumed as quickly as possible.
Your patience is appreciated.
Cheers,
Jonny
Rackburst ~ Europe SSD VPS Hosting
Still not refund will not say when.
Yes, our DC provider did indeed have an outage however what I’m saying is that you weren’t wiling to work with us regarding your network problems well after that particular outage was resolved (which lasted only a few minutes). Your issue was clearly related to something else, that we were more than willing to help you with, however you refused to work with us.
Hi There
I can now confirm that your amount has been refunded.
Thanks
Jonny
I have bought vps in Rackburst but until more than 12 hours my VPS account has not been sent, and the open ticket also went unanswered.
whether Rackburst scam?
Rackburst still working?
Guys, can anyone comment on the service level of Rackburst? Looking to sign up but questioning the support and uptime.
Hi,
I have been using rackburst since beginning of the year, I host a few websites and I have to say the servers are very fast. I have also had very quick responses to any queries. I have a rolling monthly contract and intend to stick with it. I monitor the servers uptime remotely, and have had no issues all year. Highly recommend them. They dont offer a strict service level agreement, but if your expecting that, you would/should probably be paying for something bigger than a VPS at this cost.
I raised a ticket (#710671) with Rackburst at midday on Wednesday 5th Nov 2014. Two days have now passed and they still have not responded.
Three days now and still no response from Rackburst.
After three and a half days, I eventually received a response on Saturday 8th Nov 2014 at 11:36pm.
There was no explanation as to why it took so long, nor was there an apology for the delay.
so far so good but the service has been offline for an hour now
The german servers are offline for over a day, no mail, no answer to tickets, nothing. Be careful here, don’t do it!!!
Hi There
I am very sorry about this. On this day, we had an issue with an upstream issue that was affecting the german nodes. This was resolved as quickly as possible and you should have received an email explaining the situation. Apologies for this.
Cheers
Jonny
worst service i ever had – support didn’t respond for 36+ hrs
vps down more then 36hr +
it was my first and last experience with this terrible provider
Hi There
I am very sorry about this. On this day, we had an issue with an upstream connection that was affecting the german nodes. This was resolved as quickly as possible and you should have received an email explaining the situation. Apologies for this.
Cheers
Jonny
offline > 24 hours. unacceptable. was good until this outage. losing emails.
Hi There
I am very sorry about this. On this day, we had an issue with an upstream provider that was affecting the german nodes. This was resolved as quickly as possible and you should have received an email explaining the situation. Apologies for this.
Cheers
Jonny
VPS down 24 hours now. cannot access even portal. don’t even wish this punishment on my worst of enemies. may have to cancel service and request refund.
Hi There
I am very sorry about this. On this day, we had an issue with an upstream provider that was affecting the german nodes. This was resolved as quickly as possible and you should have received an email explaining the situation. Apologies for this.
Cheers
Jonny
Also, our portal systems are located in a completely different datacentre, so our nodes and portal should not have been down at the same time. I’m very interested to learn about what yourissue was?
Hi Jonny, I hope you’ll get this message. I have been trying to get support from rackburst.net for over a week now. I wrote dozen of tickets and even called the abpni company on the phone but no one is answering.
Would you please take a look at my vps at vnode4 in Frankfurt the ip address is 79.133.47.169
I am getting this error from solusvm
“An error occurred processing your request. The host is currently unavailable. Please try again later”
The ip address responds to ping but there is no chance I can successfully complete any action from solusvm like reboot boot shutdown or anything it just gives the same error every time.
Please man, it would mean a world to me, just take a look at it.
Thank you.
Site 2 days is offline ??? lool why ?
These guys are usually good. Missed a bill payment, which has been paid. Now they won’t even respond to my billing and technical support tickets, or reactivate the vps. It looks to me like they’re just going to take my last invoice and run.
These guys took my money and ran away. 2 days now, no VPS. Disappoint.
It is already 5 days. They do not even reply your ticket! It is just bad service.
I am waiting for 2 days to get reply on my tickets, no one is answering on my phone calls, no one replying on my support tickets. I am in a panic mode now. Paid twice for two different service in hope that they will reply at least and it seem I ha throw my money and all my work. Come on this is unbelievable.
I wouldn’t expect much, as I’m waiting for a reply since October 26th. At least my server works fine (located in Frankfurt), so I’m not in a hurry with changing again. I will however do a backup on another server asap.
Hi Jan, can you tell me is your vps on vnode4 or..? Because mine is on vnode4 and it is not online and it is not offline it is just unknown status error and of course I can’t ssh and I can’t access management tools like boot reboot etc.
I’ve been trying to reach them on phone but no success just answering machine that’s all, and emails and support tickets don’t get replied, now it is 6th day almost a week since my website is down and I am simply put helpless. Terrible feeling. Horror.
My server is on vnode1.
I created a backup on a small server I own now.
I found similar offers in the same datacenter, so I think I will go for that.
I also found out on DomainTools that my IP has massively been used for phishing/scamming. Wondering if they actually react to abuse or if those phishers just left.
I forgot to say, my server is also in Frankfurt!
Yes I would advise you strongly to make a full backup on another server who has a living and breathing customer support.
I am desperate here. Don’t know what to do else… Whole my work just wasted and maybe gone, and I paid for it which is funny.
This is the error I get when I try to see details of my VPS from client area page:
http://prntscr.com/dam096
Cloudflare error!
All billing on rackburst is broken, no support either. I think they are doing an exit scam.
DO NOT USE RACKBURST PEOPLE! NO SUPPORT, and NO ACCESS TO YOUR SERVERS!
A week ago, they announced the closure of service in the first days of March. Website seems down (only cloudflare).