RackNerd – KVM and OpenVZ plans, out of new facility! Starting at $17.65 a year!

Tags: , , , , , , Date/Time: January 7, 2020 @ 6:59 am, by Frank Williams

RackNerd sent in a new deal for the community, with plans out of their latest facility that has amazing network connectivity — one they say leaves customers raving.

For this New Year, they are running a sale on 2 KVM packages and 1 OpenVZ.
The OpenVZ package is provisioned out of our DC-01 datacenter location, while the KVM specials are provisioned in their new DC-02 datacenter location.

Another fun freebie is that RackNerd is giving out free RackNerd pens to anyone who orders and opens a ticket requesting one be shipped (must be U.S Based).

Their WHOIS is public and you can find their ToS/Legal Docs here. They accept PayPal, Credit Cards and Alipay as payment methods.

As always, if you do order from them, we encourage our readers to share their thoughts below in the comments section.

Here’s what they had to say: 

“RackNerd introduces infrastructure stability and provides Dedicated Servers, Private Cloud solutions, DRaaS (Disaster-Recovery-as-a-Service), flexible Colocation, Virtual Private Servers and advanced DDoS Mitigation services — maintained by a team with decades of experience in managed services, datacenter operations, and Infrastructure-as-a-Service. With an intrinsic focus on client success and growth, RackNerd has grown steadily while continuing to provide high-quality hosting services at competitive rates.”

Here are their offers: 

LEB NEW YEAR – 2GB KVM Flash Sale

  • 3x vCPU Core
  • 25GB SSD Cached RAID-10 Storage
  • 2048MB RAM
  • 3000GB Premium Bandwidth
  • 1Gbps Public Network Port
  • Full Root Admin Access
  • 1 Dedicated IPv4 Address
  • KVM/SolusVM Control Panel – Reboot, Reinstall, Manage rDNS, & much more
  • LOCATION: Los Angeles DC-02
  • $21.80/year
  • [ORDER HERE]

LEB NEW YEAR – 2.5GB KVM Flash Sale

  • 3x vCPU Core
  • 40GB SSD Cached RAID-10 Storage
  • 2560MB RAM
  • 5000GB Premium Bandwidth
  • 1Gbps Public Network Port
  • Full Root Admin Access
  • 1 Dedicated IPv4 Address
  • KVM/SolusVM Control Panel – Reboot, Reinstall, Manage rDNS, & much more
  • LOCATION: Los Angeles DC-02
  • $27.80/year
  • [ORDER HERE]

LEB NEW YEAR – 2GB OpenVZ 7 VPS

  • 1x vCPU Core
  • 60GB SSD Cached RAID-10 Storage
  • 2048MB RAM
  • 2500GB Premium Bandwidth
  • 1Gbps Public Network Port
  • Full Root Admin Access
  • 1 Dedicated IPv4 Address
  • OpenVZ 7/SolusVM Control Panel – Reboot, Reinstall, Manage rDNS, & much more
  • LOCATION: Los Angeles DC-01
  • $17.65/year
  • [ORDER HERE]

NETWORK INFO:

CoreSite Alameda LA2 (RackNerd DC-01) – Los Angeles, CA, United States

Test IPv4: 157.52.168.9

Test file: http://lg-lax.racknerd.com/1000MB.test

Aon Center Building (RackNerd DC-02) – Los Angeles, CA, United States

Test IPv4: 204.13.154.3

Test file: http://lg-lax02.racknerd.com/1000MB.test


Host Node Specifications:

KVM Nodes

– 2x Intel Xeon E5-2650v2

– 256 GB RAM

– 4x 4TB Enterprise HDD’s

– LSI Hardware RAID10 w/ SSD Caching

– Dual 1Gbps Uplinks

OpenVZ Nodes

– 2x Intel Xeon E5-2620v2

– 256 GB RAM

– 4x 4TB Enterprise HDD’s

– LSI Hardware RAID10 w/ SSD Caching

– Dual 1Gbps Uplinks

Please let us know if you have any questions/comments and enjoy!

79 Comments

  1. Thank You LEB for listing RackNerd! Our last promotion did very well, the community had great things to say about our service. As we continue to grow, we will be maintaining our service level, so go ahead and place your order now! We have you covered.

    Free pens, and more swag soon as well :)

    January 7, 2020 @ 10:45 am | Reply
    • Owen:

      Hey Dustin, I bought a server using one of the promotions on your main site and it has been great. Even when used in Australia.

      Quick question, the first month I have used a lot of bandwidth setting everything up (almost 2TB out of the 3 allowed). I expect I’ll go over this with around 15 days left before the roll over, what happens if I reach the bandwidth limit? Will the server become inaccessible or limited speed? If so is there a way to add additional bandwidth?

      Thanks in advance!

      March 23, 2020 @ 9:50 am | Reply
      • Hi Owen, thank you so much for ordering with us! Happy to hear everything has been so smooth.

        By default when users exceed their bandwidth limits on our VPS product line, it will automatically suspend the VPS so that the end-user can upgrade their bandwidth allocation with us. It’s always good to see pro-active customers such as yourself, we can upgrade your bandwidth allocation on demand. Please send me an email dustin@racknerd.com – I’ll do something very special for you!

        We sincerely appreciate your business with RackNerd.

        March 23, 2020 @ 12:12 pm | Reply
        • Owen:

          For anyone reading this Dustin well and truly sorted me out, couldn’t recommend them enough.
          Thanks again mate.

          March 23, 2020 @ 11:33 pm | Reply
          • Hi Owen, thank you for sharing this!
            We sincerely appreciate it – thanks again for being our customer.

            March 23, 2020 @ 11:50 pm | Reply
  2. blacksk81:

    Nice offers. I already bought a VPS from racknerd from there Black Friday deal and it’s working great as a Plex server.

    The 2GB KVM offer here is tempting, though… I could use another vps.

    January 7, 2020 @ 10:47 am | Reply
    • blacksk81:

      …and I bought one. Pretty happy with the new box. Not as much disk storage as my Black Friday VPS but this one got set up on a better/faster CPU and it seems snappier. Will be setting it up in production and sharing a benchmark later today.

      January 7, 2020 @ 11:09 am | Reply
      • blacksk81:
        ----------------------------------------------------------------------
        CPU model            : Intel(R) Xeon(R) CPU E5-2690 v2 @ 3.00GHz
        Number of cores      : 3
        CPU frequency        : 2999.998 MHz
        Total size of Disk   : 23.0 GB (1.6 GB Used)
        Total amount of Mem  : 1837 MB (114 MB Used)
        Total amount of Swap : 2047 MB (0 MB Used)
        System uptime        : 0 days, 0 hour 43 min
        Load average         : 0.25, 0.08, 0.05
        OS                   : CentOS 7.7.1908
        Arch                 : x86_64 (64 Bit)
        Kernel               : 3.10.0-1062.9.1.el7.x86_64
        ----------------------------------------------------------------------
        I/O speed(1st run)   : 389 MB/s
        I/O speed(2nd run)   : 522 MB/s
        I/O speed(3rd run)   : 473 MB/s
        Average I/O speed    : 461.3 MB/s
        ----------------------------------------------------------------------
        Node Name                       IPv4 address            Download Speed
        CacheFly                        205.234.175.175         102MB/s
        

        Nice network and IO test speeds :)

        January 7, 2020 @ 1:21 pm | Reply
    • blacksk81,
      Thank you for the business, we’re happy to hear that you’ve had a great experience so far. If that ever changes, be sure to let me know by e-mailing dustin@racknerd.com

      I’m here to help.

      January 7, 2020 @ 12:36 pm | Reply
  3. Phil T:

    Last month I ordered a KVM vps and the performance has been amazing. Support is quick and the server itself runs smooth.

    I will be trying their new datacenter. These deals are tempting and I cannot resist.

    January 7, 2020 @ 10:50 am | Reply
    • Phil T,
      Thank you so much for sharing your experience with the community, that means a lot to us. We’re happy to hear our hard work is paying off.

      Be sure to send a ticket in, and we’ll send you a free RackNerd pen :)

      January 7, 2020 @ 12:38 pm | Reply
  4. Brian:

    DC-02 KVM:
    # hdparm -tT /dev/vda1

    /dev/vda1:
    Timing cached reads: 20146 MB in 2.00 seconds = 10082.37 MB/sec
    Timing buffered disk reads: 1222 MB in 3.00 seconds = 407.13 MB/sec

    January 7, 2020 @ 11:42 am | Reply
    • Hi Brian! Thank you for ordering a KVM VPS with us – those are some nice results :)

      Thank you for sharing that.

      January 8, 2020 @ 10:20 am | Reply
  5. Chase:

    Racknerd’s support is really attentive and quick! The VPS does what it’s intended to do (not to mention for a great price) – uptime has been 100% with no issues. If your in the market for a VPS def check them out.

    -C

    January 7, 2020 @ 1:52 pm | Reply
    • Hi Chase, thank you so much for ordering with RackNerd. We sincerely appreciate the business and are happy to hear that you’re enjoying our service.

      We strive to be quick, and effective!

      January 8, 2020 @ 10:21 am | Reply
  6. HP:

    What is the guarantee that this company will not disappear like other companies recently?

    January 7, 2020 @ 3:02 pm | Reply
    • Hi HP, that is a valid concern – I know a lot of companies recently disappeared in this community, and that’s very unfortunate.

      Your data is safe with us, we aren’t going anywhere or away. We, in fact, trademarked our company name, trademarked our slogan and also we’re a real registered company. We are not a fly by night host. You can verify our state approve entity here: https://icis.corp.delaware.gov/Ecorp/EntitySearch/NameSearch.aspx our entity name is RackNerd LLC and file number is 7754911

      If you have specific questions or would like to talk by phone or even in person, I’m happy to.

      We hope to earn your trust and business!

      January 8, 2020 @ 10:23 am | Reply
      • Juan El:

        This was created at the same time were all these companies disappeared and it’s a Delaware company.

        January 9, 2020 @ 1:49 pm | Reply
      • HP:

        “Juan El:

        This was created at the same time were all these companies disappeared and it’s a Delaware company.”

        That’s right.

        Dustin B. Cisneros:

        I recommend a deal: I order 6 piece LEB NEW YEAR – 2GB OpenVZ 7 VPS servers, pay for three, pay for the remaining three if the company is up and running in a year. So, if you disappear, I will not lose much money, and you will make some money. Is the deal up?

        January 9, 2020 @ 2:48 pm | Reply
        • Hi HP! thank you for your interest in our services!
          We’re always happy to work deals with customers, if you’re looking to order 3 VMs, just open a ticket by emailing sales@racknerd.com and we will work something out.

          January 10, 2020 @ 10:58 am | Reply
  7. Nicholas:

    Ordered a “LEB NEW YEAR – 2.5GB KVM Flash Sale” after speaking to a agent on live chat. Good support/response times so far. FYI: they include DDoS protection by default too, it wasn’t mentioned on the post here so I just wanted to let everyone know about that too thats an extra plus.

    January 7, 2020 @ 4:14 pm | Reply
    • Hi Nicholas, great mention!
      We did forget to tell LEB admins about our DDoS mitigation – that is a feature with great benefit many can enjoy! Thank you for that, and most importantly for trusting as us your new provider.

      We sincerely appreciate the business! If you ever need my help personally, I’ll be there for you. dustin@racknerd.com

      January 8, 2020 @ 10:26 am | Reply
  8. Mustang:

    Am I correct to assume this means using the VPS to run a node is also not allowed?

    “Anything related to cryptocurrency mining, email spamming, bruteforce attacks, outbound DDoS, CPU mining, Runescape, Traffic Exchange are NOT ALLOWED.”

    January 7, 2020 @ 7:57 pm | Reply
  9. add_iT:

    Any IPv6 on CoreSite ?

    January 8, 2020 @ 1:32 am | Reply
    • Hello add_iT, great question!
      Yes we do provide IPv6 in our CoreSite point of presence, DC01. Just open up a support ticket and we can provide up to 100 IPv6 addresses to your VM without any cost associated with it.

      We hope to earn your business, we know you’ll be very happy with our service level.

      January 8, 2020 @ 10:28 am | Reply
  10. Dmitry G.:

    First impressions —

    – Support is fast even at late night hours. 11 minute and 7 minute ticket response time (respectively across two different inquiries and questions I had).

    – Network performance is excellent (almost reaching the full 1GBPS)

    – SSH console is responsive and immediate.

    Thanks for the share/find!

    January 8, 2020 @ 2:36 am | Reply
    • Hi Dmitry G, thank you for giving us a shot! Our support is quite quick, It’s one of the goals we strive for here at RackNerd. I’m happy to hear we’re performing both on support and hardware level. It means a lot to me.

      Thank you for the business.

      January 8, 2020 @ 10:31 am | Reply
  11. Brian J:

    Just picked up the VPS special they still have running. I can’t say much it seem everyone covered everything, pros/cons & pretty spot on! So far it’s been a great deal, support is amazingly quick! setup was not even the 10 minutes that they ask for in your welcome email; the VPS was up before I could even save the info and type ssh.

    The price you cannot beat, a lot of $5 deals out there but nothing like RN so far… Can’t speak at uptime as it’s only been around 5 hours since it was spun up. So far so good though
    the 2.5GB of RAM isn’t too bad yet, there’s always swap and the arrays not slow for sure! CPU’s 3x Intel(R) Xeon(R) CPU E5-2690 v3 @ 2.60GHZ

    Speed isn’t bad seems as advertised I haven’t tried to saturate it yey.

    The space I saw someone mentioned as a con, compared to most I’d say it’s average. I personally do not need a lot, of course it would be nice but as long as I can am able to mount external drives I am good.
    9.3E 641G 9.3E 1% /mnt/vol1

    Overall a good deal! I’d buy a couple..

    January 8, 2020 @ 4:33 am | Reply
    • Hi Brian, thank you for sharing your experience with the community. Your feedback was quite detailed, and I love it!

      If we ever fail to meet your expectations, please feel free to reach out to me dustin@racknerd.com

      We sincerely appreciate the business and look forward to being your provider for years to come.

      January 8, 2020 @ 10:35 am | Reply
      • Brian J:

        Thanks Dustin, how long is the vps promotion going for I think I’d like to grab another one.

        January 9, 2020 @ 6:29 pm | Reply
        • Hi Brian,
          We should be running this for a bit, we just added another five nodes – so we’re constantly adding inventory.

          January 10, 2020 @ 10:53 am | Reply
      • Brian J:

        Would like to see rDNS working on these, the option is there says [Edit] and add, but when you try to use it says to contact support that it’s not enabled on ‘my ip’ and support was good, but they wanted me to tell them wanted it set at. I don’t want to bother support each time I need it changed.

        January 9, 2020 @ 7:31 pm | Reply
        • Hi Brian! thank you so much for being patient and providing feedback. We appreciate the business.
          Can you email me dustin@racknerd.com with the IP you requested RDNS on manually, I’ll go ahead and make sure that entire CIDR block is fixed. Other ranges should be fine, let me know if it keeps happening as well.

          Our goal and implementation of RDNS was a feature meant for customers to benefit from, so let’s make sure that’s happening.

          January 10, 2020 @ 10:57 am | Reply
  12. Csaba:

    Can you guys test with this (curl -s wget.racing/nench.sh | bash; curl -s wget.racing/nench.sh | bash) 2>&1 | tee nench.log ?

    January 9, 2020 @ 1:07 pm | Reply
    • Hi Csaba, thank you for your interest in our services! We strive to provide excellent support and performance, here are the benchmark results:

      -------------------------------------------------
      nench.sh v2019.07.20 -- https://git.io/nench.sh
      benchmark timestamp: 2020-01-09 19:32:07 UTC
      -------------------------------------------------
      
      Processor: Intel(R) Xeon(R) CPU E5-2690 v2 @ 3.00GHz
      CPU cores: 3
      Frequency: 2999.998 MHz
      RAM: 2.3G
      Swap: 2.5G
      Kernel: Linux 3.10.0-1062.9.1.el7.x86_64 x86_64
      
      Disks:
      vda 40G HDD
      
      CPU: SHA256-hashing 500 MB
      1.846 seconds
      CPU: bzip2-compressing 500 MB
      CPU: AES-encrypting 500 MB
      1.581 seconds
      
      ioping: seek rate
      min/avg/max/mdev = 40.4 us / 54.3 us / 20.1 ms / 120.1 us
      ioping: sequential read speed
      generated 33.8 k requests in 5.00 s, 8.26 GiB, 6.76 k iops, 1.65 GiB/s
      
      dd: sequential write speed
      1st run: 410.08 MiB/s
      2nd run: 438.69 MiB/s
      3rd run: 431.06 MiB/s
      average: 426.61 MiB/s
      
      IPv4 speedtests
      your IPv4: 23.234.207.xxxx
      
      Cachefly CDN: 88.90 MiB/s
      Leaseweb (NL): 3.93 MiB/s
      Softlayer DAL (US): 53.34 MiB/s
      Online.net (FR): 4.08 MiB/s
      OVH BHS (CA): 8.08 MiB/s
      

      Let’s do business together!

      January 9, 2020 @ 2:40 pm | Reply
    • Brian:

      I am running a bunch of stuff currently, but here you go..
      ————————————————-
      nench.sh v2019.07.20 — https://git.io/nench.sh
      benchmark timestamp: 2020-01-09 23:37:15 UTC
      ————————————————-

      Processor: Intel(R) Xeon(R) CPU E5-2690 v3 @ 2.60GHz
      CPU cores: 3
      Frequency: 2599.996 MHz
      RAM: 2.4G
      Swap: 2.5G
      Kernel: Linux 4.15.0-74-generic x86_64

      Disks:
      loop0 86.9M HDD
      loop1 89.1M HDD
      vda 40G HDD

      CPU: SHA256-hashing 500 MB
      2.994 seconds
      CPU: bzip2-compressing 500 MB
      5.799 seconds
      CPU: AES-encrypting 500 MB
      1.664 seconds

      ioping: seek rate
      min/avg/max/mdev = 24.8 us / 71.7 us / 8.71 ms / 86.1 us
      ioping: sequential read speed
      generated 26.9 k requests in 5.00 s, 6.58 GiB, 5.39 k iops, 1.32 GiB/s

      dd: sequential write speed
      1st run: 228.88 MiB/s
      2nd run: 277.52 MiB/s
      3rd run: 286.10 MiB/s
      average: 264.17 MiB/s

      IPv4 speedtests
      your IPv4: 23.234.203.xxxx

      Cachefly CDN: 82.03 MiB/s
      Leaseweb (NL): 2.71 MiB/s
      Softlayer DAL (US): 12.68 MiB/s
      Online.net (FR): 3.37 MiB/s
      OVH BHS (CA): 1.51 MiB/s

      IPv6 speedtests
      your IPv6: 2607:f130:0:xxxx

      Leaseweb (NL): 2.00 MiB/s
      Softlayer DAL (US): 1.98 MiB/s
      Online.net (FR): 2.25 MiB/s
      OVH BHS (CA): 3.61 MiB/s
      ————————————————-

      ————————————————-
      nench.sh v2019.07.20 — https://git.io/nench.sh
      benchmark timestamp: 2020-01-09 23:39:10 UTC
      ————————————————-

      Processor: Intel(R) Xeon(R) CPU E5-2690 v3 @ 2.60GHz
      CPU cores: 3
      Frequency: 2599.996 MHz
      RAM: 2.4G
      Swap: 2.5G
      Kernel: Linux 4.15.0-74-generic x86_64

      Disks:
      loop0 86.9M HDD
      loop1 89.1M HDD
      vda 40G HDD

      CPU: SHA256-hashing 500 MB
      3.097 seconds
      CPU: bzip2-compressing 500 MB
      5.300 seconds
      CPU: AES-encrypting 500 MB
      1.687 seconds

      ioping: seek rate
      min/avg/max/mdev = 28.2 us / 68.2 us / 22.8 ms / 200.0 us
      ioping: sequential read speed
      generated 27.8 k requests in 5.00 s, 6.78 GiB, 5.55 k iops, 1.36 GiB/s

      dd: sequential write speed
      1st run: 180.24 MiB/s
      2nd run: 255.58 MiB/s
      3rd run: 295.64 MiB/s
      average: 243.82 MiB/s

      IPv4 speedtests
      your IPv4: 23.234.203.xxxx

      Cachefly CDN: 82.99 MiB/s
      Leaseweb (NL): 3.68 MiB/s
      Softlayer DAL (US): 2.43 MiB/s
      Online.net (FR): 2.88 MiB/s
      OVH BHS (CA): 6.82 MiB/s

      IPv6 speedtests
      your IPv6: 2607:f130:0:xxxx

      Leaseweb (NL): 1.98 MiB/s
      Softlayer DAL (US): 1.78 MiB/s
      Online.net (FR): 2.28 MiB/s
      OVH BHS (CA): 3.22 MiB/s
      ————————————————-

      January 9, 2020 @ 6:42 pm | Reply
  13. Brian:

    I normally just run these, but I’m betting I can some more BW out of this vps..

    /dev/vda2:
    Timing cached reads: 16698 MB in 1.99 seconds = 8387.40 MB/sec
    Timing buffered disk reads: 462 MB in 3.03 seconds = 152.31 MB/sec
    root@fahqnix:~# fast
    -> 826.64 Mbps
    root@fahqnix:~# speedtest –simple
    Ping: 12.313 ms
    Download: 801.35 Mbit/s
    Upload: 4.15 Mbit/s
    root@fahqnix:~#

    January 9, 2020 @ 6:53 pm | Reply
    • Hi Brian, lovely download speeds! Thanks for sharing that benchmark with us.
      As for the upload, would love to look into that; could be the remote speed test destination etc. But let’s look at that.

      Thank you for doing business with RackNerd, we sincerely appreciate it!

      January 10, 2020 @ 3:14 pm | Reply
  14. Antidote:

    Nice KVM offers :-) Bought one and it was instantly set up. Server seems pretty quick to install stuff but I’ve only had time to install a LAMP stack on it so far…. so that’s about all I have to say for now. Looking forward to it!

    January 9, 2020 @ 9:35 pm | Reply
    • Antidote, awesome! We sincerely appreciate your business.

      Happy customers mean the world to us. We appreciate the feedback and your trust in RackNerd!

      January 10, 2020 @ 11:00 am | Reply
  15. Freddy:

    They also provide free IPv6 BTW.

    Pleased with my VPS here so far

    January 9, 2020 @ 10:45 pm | Reply
    • Hi Freddy! Thank you for ordering with RackNerd – we sincerely appreciate your business and happy to hear you’re pleased with the level of service we provide.

      January 10, 2020 @ 10:52 am | Reply
  16. Rob:

    Hosted by Bel Air Internet LLC (Los Angeles, CA) [2.73 km]: 10.155 ms
    Testing download speed……………………………………………………………………..
    Download: 850.21 Mbit/s
    Testing upload speed……………………………………………………………………………………
    Upload: 781.39 Mbit/s

    A month in and speeds are just as good as when I started. VERY NICE! Both servers.

    January 12, 2020 @ 10:03 pm | Reply
    • Hi Rob!

      That is awesome! Thank you for sharing those results with the community, very very nice!

      We’re happy everything is working out – this is exactly what we’re aiming for. We sincerely appreciate the business.

      January 13, 2020 @ 12:11 pm | Reply
  17. i_2014:

    Hello,
    In your offer LEB NEW YEAR – 2.5GB KVM Flash Sale… can you please modify this offer with 4x vCPU with 4096 ram….how much money need to add with $27.80/ year, if you can modify these things???

    TIA

    January 13, 2020 @ 3:12 pm | Reply
    • Hi Tia! thank you so much for your interest in RackNerd – we’re more than flexible with our resources. Please e-mail sales@racknerd.com and we’ll put together something special for you!

      January 14, 2020 @ 1:16 pm | Reply
  18. I hope you expand to another locations as well.

    January 13, 2020 @ 7:14 pm | Reply
    • Hi Elena,
      We’re actually very interested in doing so! We presently operate 3 Los Angeles locations, Utah, Dallas, NY, Montreal and will soon expand into Amsterdam. We plan on adding our KVM product line to these locations as well.

      Out of curiosity, which location interests you?

      January 14, 2020 @ 1:14 pm | Reply
  19. dw:

    I ordered a 2GB KVM a week ago, had some connectivity issues in the beginning, they were fixed by support in several minutes.
    Since then it’s been 100% uptime till now. Also very nice specs for $21.80/year, I’d happily buy another one if there were more locations in the Netherlands or Germany.

    January 15, 2020 @ 2:53 pm | Reply
    • Hi dw!
      Thank you so much for ordering with us! I’m happy we were able to resolve the issues quickly.

      We’re actually working on a Netherlands location. I’ll comment back once it is live.

      Thank you so much for the opportunity!

      January 16, 2020 @ 11:25 am | Reply
  20. Dmitry Sychov:

    Dustin,

    whats up with the VPS CPU sharing – can racknerd.com guarantee some minimum performance like not less than 10% out of virtual CPU? I’d like to go with cheap VPS instead of dedi for my domains but am afraid of CPU usage spikes(stealing) from shared users. thanks and regards

    January 19, 2020 @ 4:16 pm | Reply
    • Dmitry, thank you so much for your interest in our services; and that’s a good question! Always best to ask, then figure out later a provider isn’t fit for your needs. The *good news* is that we are the best fit for your needs.

      We can guarantee that our nodes our powerful, the performance is amazing and we will have no issue with this. Go ahead and place your order :) We look forward to doing business with you.

      January 20, 2020 @ 11:39 pm | Reply
  21. UKBoxer:

    “Anything related to cryptocurrency mining, email spamming, bruteforce attacks, outbound DDoS, CPU mining, Runescape, Traffic Exchange are NOT ALLOWED.”

    Hi, I’d just like to check before I buy: I intend to build a VPS to use as an email relay for my domains, 10-50 emails per day tops. Does this fall within the acceptable use policy or is outgoing email blocked?

    January 21, 2020 @ 2:39 pm | Reply
    • Hello UKBoxer, thank you for considering RackNerd as your new provider. Your use case would be totally fine, we simply don’t want to onboard customers would are purposely sending spam.

      Mailing ports are not filtered at all.

      Thanks for asking, and we hope to do business with you.

      January 21, 2020 @ 7:24 pm | Reply
  22. I bought a “2GB KVM” 2 days ago. So far I am happy with the purchase.
    Since the VPS does not have pure SSD or NVMe, disk speed is in the range of 120-250 MB/s.
    N/W speed is also just okay. Since the price is $21, I will not complain about it.
    One can use it as a backup server or can host a website that gets a few 100 visitors/day.

    Positive: The support team of RackNerd is damn amazing. They are always (24×7) ready to help you. Hope they will remain the same.

    January 21, 2020 @ 11:53 pm | Reply
    • Hello PKumar!
      Thank you so much for sharing your experience with the community! We’re always happy to hear when customers are happy with our services, especially with our support! We do run a true 24×7 operation as you mentioned. That won’t ever change, we are on a mission to always improve our services and Introduce Infrastructure Stability.

      If there’s anything ever I can personally help with just email dustin@racknerd.com and I’d be happy to look into it and help resolve from a management perspective.

      Thank you once again for the business, we sincerely appreciate it.

      January 22, 2020 @ 10:46 am | Reply
  23. BrianW:

    ordered a KVM VPS ’bout two weeks ago, the performance is great (almost always able to reach the full 1Gbps network). I am happy with the support too.

    January 26, 2020 @ 2:09 am | Reply
    • Hi BrianW – thank you for being our customer! Especially sharing your experience with the community, this means so much to us.

      Our network is amazing, and our customers continue to rave about our support – we’re on a mission!

      January 26, 2020 @ 3:03 pm | Reply
  24. Is docker allowed?

    January 26, 2020 @ 7:13 pm | Reply
    • Hi Jack!
      Thank you for your interest in RackNerd – our KVM product line does support this, no problem!

      We sincerely appreciate you reaching out, and we hope we do business together!

      January 27, 2020 @ 2:35 am | Reply
  25. Stuart:

    Racknerd provides fast support, I ordered 3 boxes here :)

    January 27, 2020 @ 4:02 pm | Reply
    • Hi Stuart,

      Thank you for being our customer! We sincerely appreciate the business, kind words, and your bulk order :)

      Let’s keep growing together!

      January 28, 2020 @ 12:03 pm | Reply
  26. Manuth Chek:

    Hello, how much would 125GB storage upgrade cost?

    February 3, 2020 @ 9:40 pm | Reply
  27. Hi Manuth, thank you so much for considering RackNerd – we understand each and every customer is unique. We’d love to get you special pricing – if you can, e-mail sales@racknerd.com with the plan you’re interested in, and the upgrades you’d like. We will supply aggressive pricing.

    Feel free to CC me as well, dustin@racknerd.com

    February 4, 2020 @ 3:55 am | Reply
  28. Shella:

    Hi There,

    OpenVZ version 7 is available?

    Let me know,
    Thank you.

    February 12, 2020 @ 9:13 am | Reply
  29. Hi Shella!
    Thank you for considering RackNerd! All of our OpenVZ nodes are 7. However, we are officially sold out of OpenVZ7 (I don’t foresee us offering OpenVZ7 anytime soon) as the demand is towards KVM.

    I know you’re after OpenVZ, so let us know your exact requirements and we will put together something special for you on our KVM platform :) Please email sales@racknerd.com

    February 12, 2020 @ 11:27 am | Reply
  30. This hosting web manage with corporation or personal?

    February 15, 2020 @ 1:25 am | Reply
  31. Hi Fahmi Alfandi Afriyansah,
    We are an established registered company – you can use our services for corporate environments, or personal. Your choice.

    Please let us know if you have any questions, we’re happy to help! sales@racknerd.com

    February 18, 2020 @ 12:59 am | Reply
  32. Abdul:

    Hi Dustin,

    If this offer still valid?. I am interested in the KVM vps and It can’t see the plan today?.

    February 19, 2020 @ 12:37 am | Reply
  33. Hi Abdul,
    Some of you may have noticed promotions have been out of stock! We’d like to say THANK YOU! Without you guys, we wouldn’t have grown so fast, so quick. We have ordered more hardware, provisioned it and stock is ready to go! Place your orders now! Questions? sales@racknerd.com

    February 19, 2020 @ 2:19 pm | Reply
  34. Om123:

    Despite the claim in a reply to a comment above that “we’re more than flexible with our resources”, that was not my experience (Ticket #458217).

    I purchased a few of their (2.5G RAM / 35GB SSD) packages from their promo page when they were out of the (2.5G RAM / 40GB SSD) packages, but within 24 hours, their promo page advertised more (2.5G RAM / 40GB SSD) packages (which were advertised on LEB, but the LEB post was quickly removed, the Feb. 17 LET post didn’t get removed though).

    I asked if they could upgrade my 35GB HD space to 40GB on two packages and decrease from the 20GB on another package I bought to make up for the increased price of the 40GB packages (which was about $2.30/year each more than the 35GB packages). In other words, out of three packages, increase two of them by 5GB, and decrease a third one by 10GB. A fairly trivial change I’d have guessed, especially since they were brand new and I hadn’t installed anything or used the instances. They could have even swapped the packages I bought for the new sets of packages if it wasn’t technically possible to modify an existing order, or provided refunds (as account credits) so I could order the new packages.

    I was told they don’t do modifications like this on promo packages (e.g. LEB offers, or anything from their special promo pages), and that they could refund for an account credit no more than 1 VPS, which wouldn’t have solved my problem since I bought several VPSes. This issue was raised within 24 hours of my initial purchase. So basically I was stuck with the packages I bought, no modications to my VPSes were possible, and practically no refunds, even though I didn’t even use any of these VPSes.

    Their return policy is: “No Services rendered by RackNerd.com are eligible for a refund. However, exceptions can be made on special cases.” Good thing to keep in mind for future purchases… I have now become more wary of companies that do not offer a reasonable return policy.

    Their ticket response times have been relatively fast.

    February 19, 2020 @ 3:56 pm | Reply
  35. Hi Om123!

    First off, thanks for signing up and for being a valuable client of ours. I’m glad to hear that you’ve been pleased with our support response times.

    Typically we don’t adjust special promos at all, especially since everyone would expect the same. We have to abide by policy, but if you e-mail me personally, I’ll make sure you’re happy. dustin@racknerd.com

    February 19, 2020 @ 8:39 pm | Reply
  36. Jonathan:

    RackNerd is awesome! I’m in San Diego so get really good speeds to my VPS from there data-center in LA. I have one setup as a gameserver and I’m happy with the speed and latency.

    February 21, 2020 @ 7:12 pm | Reply
  37. Hi Jonathan,
    Thank you for trusting RackNerd as your provider.

    Happy to hear we’re delivering a product you enjoy and can count on!

    We sincerely appreciate your business.

    February 21, 2020 @ 7:44 pm | Reply
  38. sant0s:

    Hello,

    How long your support team answer clients, because I contact for 1 hours there is no answer.

    February 27, 2020 @ 9:53 pm | Reply
    • Hi sant0s, Thank you for being our customer – that means a lot to us! We sincerely appreciate the business.

      Our support team is usually very quick at responding, many vouch for that. At the moment our team is very busy deploying 15 additional KVM nodes in DTLA, so they’ve been busy setting those up, as well as handling generic ticket load. We are also expanding our support team, and hiring additional talent for that department, as well as our sales department to help with our rapid growth.

      If you can give me your ticket number, I can help expedite it (if you haven’t already been helped by the time you get this reply). My email is dustin@racknerd.com

      Thanks!

      February 28, 2020 @ 1:07 am | Reply

Leave a Reply

Some notes on commenting on LowEndBox:

  • Do not use LowEndBox for support issues. Go to your hosting provider and issue a ticket there. Coming here saying "my VPS is down, what do I do?!" will only have your comments removed.
  • Akismet is used for spam detection. Some comments may be held temporarily for manual approval.
  • Use <pre>...</pre> to quote the output from your terminal/console, or consider using a pastebin service.

Your email address will not be published. Required fields are marked *

shares