Ben from RackVM sent me another awesome offer for the LowEndBox readers yesterday. Similar to their previous offer but requires yearly pre-payment. For £20/Year (~USD$31.28, or ~USD$2.68/Month) you can buy the following OpenVZ VPS package using this ordering link and promo code LEB-YEARLY2.
- 512MB guaranteed/1024MB burstable memory
- 30GB storage
- 300GB/month data transfer
- OpenVZ/SolusVM
That’s right — 512MB OpenVZ VPS for less than 3 bucks a month, if you are looking for a VPS in France. Do read our previous threads on RackVM. There are mixed-but-mostly-good reviews on this company.
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LEA (LowEndAdmin) is the original founder of LowEndBox and the visionary who gave rise to an entire movement around minimalist, efficient hosting. In 2008, LEA launched LowEndBox with a simple but powerful idea: that it was possible to run meaningful applications, web servers, VPNs, mail servers, and more – on small, low-cost virtual machines with minimal resources.
At a time when most infrastructure discussions were dominated by high-end servers and enterprise platforms, LEA championed the opposite approach: lightweight Linux distros, self-managed servers, open source software, and thoughtful optimization. This philosophy gave birth to the term “Low End Box”, which would come to define a new genre of hosting tailored to developers, tinkerers, and budget-conscious users around the world.
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LowEndBox’s legacy, and its thriving community, is a direct result of LEA’s original vision.
@Goran, @Theduke
I’m having the same problem. VPS is down and not rebootable from SolusVM. I’ve contacted their support but no responds from them.
2 more proofs for my experience with them. My advice to the administrator of Lowendbox, please remove rackVM from the list, they don`t deserve to be mentioned here.
No responses via ticket.
No response via mail.
VPS still down…
fail.
I have the same problems. Since yesterday, my VPS’s is down and RackVM no response to ticket. This is a very incompetent.
I’ve had no response either after all the problems I had last week it’s been down since friday and it can’t be booted in the management console
It’s really frustating…NO RESPONSE and VPS DOWN!!!
If I were the owner of this site I will not host any kind of rackvm offer!
Hey I am the owner of this site, and I do post most offers when I come across them. At this end of market (price wise) there is always a risk — you do get what you paid for, which is just common sense.
Ben has been active here previously, and with a node offline it does seem a bit strange. I am not writing them off yet as I still have a VPS with them and it is still online. We’ll see in the next couple of days.
My VPS is also online since 22 days now
I have 3 VPSes with them. 2 in the UK, with an uptime of 23 and 25 days (which are the same number of days that I have the VPS :-)) The one in France was up until yesterday. Today it’s down.
A couple of weeks ago Ben was always quick in answering tickets. Last week I opened a ticket (to get extra info) that took several days to get a response. The 2 tickets I opened today (opened about 8 hours ago) are “silent”, although one is tagged as being urgents as its about a down vps.
My VPS is now up with an uptime of something like 8 hours. So it was down and I know it has been down since last friday. I’ve had this VPS for 3 months and until the past week it’s been fine (minutes of downtime at most and rectified very quickly).
However no response on my high priority ticket (VPS Downtime) even now and that was also posted on friday.
I have 2 VPS UK.
20:25:57 up 28 days, 18:35, 5 users, load average: 0.00, 0.05, 0.03
My openvz one has been online since it was provisioned with no network downtime, however my xen one seems to keep having issues, atm the control panel for xen and openvz is down along with my xen vps, I’ll keep you posted.
Out of interest, can people post the nodes they’ve had problems with.
I think Ben is arrogant, an he don’t stand criticism of his cuspomers. I didnt get what I was paying for, he banned me because of my criticism, 3 days before my contract with him was expired. I intentionally do that just to see if he was professional, I will open thread about this also in the webhostingtalk.com
Don`t use rackVM.com, you will only be sorry after.
I think it’s about time for Ben to address some of these issues. The accusation that he closed a paying customer’s account before the due date without refund, because the customer criticised the company, is a serious one.
Hello,
Idem for me, my VPS in France Datacenter (OVH) is down since 39 hours now …
No response on any support/sales tickets.
I think I can understand 1 or 2 hours downtime from time to time because I pay low price, but I dont understand so long downtime.
Mykeul
My advise, never put critical websites in a low end VPS. I just use this VPS for my dev/test purpose only.
FYI, I’m in OVH node, France.
Would be nice if we had an update. I have a ticket open since mid-day on 30th Aug. Still no response, but more importantly, no update on the ‘Announcements’ page http://secure.rackvm.com/announcements.php or ‘Server Status’ http://secure.rackvm.com/serverstatus.php or even ‘Network Issues’ https://secure.rackvm.com/networkissues.php
My IP’s are responding to ping requests though (average 56ms), but the management console is no longer working now either http://openvz.rackvmcontrol.com/
Aubs
My UK vps is still offline, ticket opened 17:14 yesterday. Now 3:31am in the morning and still no response, the control panels are still not responding. My vps 2 is still online however.
My VPS is not responding at the moment, but come on guys lets give them a fair shot at this, if they have some major issues then it might take time to fix them.
If its not a huge company then fixing issues may take longer I checked mine yesterday (31-AUG-10) and it was not allowing me in via the control panel, so I will wait till Friday, I have raised a ticket and hopefully it will get a response.
I understand the position of not being ale to access the server but there are some things you can have an impact on and some you cant, lets see what happens. I am on node 3 by the way
Dorian
@Dorian
Yes but customers should be informed whats heppening instead of ignored. Do you not agree?
@Daniel, yes I fully agree with that,but as its probably a small company, the guy who owns it might not even be aware of issues especially if he has employed someone else to deal with the support side of things.
The guy who owns it could be on holiday or something might have happened to him, the point I was trying to make is that with big companies who have lots of staff, things can get sorted out faster, for smaller companies with few or no staff things can take longer.
If it was a big company and I had paid a premium price I would be angry.
Dorian
I’ve been using one of the more expensive Xen packages with RackVM for about 2 months now. It started out ok but recently my server has been going down for 24+ hours straight and on more than one occasion. This is absolutely not acceptable, even for a low end host. I advise anyone to avoid this company.
It being a small company doesn’t mean they can’t communicate with their customers especially when they have the facility to do so in a generic way on their website.
@ RS Of course, you are correct in that statement, but if its a 1 man operation with maybe 1 member of staff anything could happen beyond their control.
I am going to give it till the end of the week then start chasing.
Dorian
1 man operation or not, there is something that isn’t very clear in all of this.
No reply to tickets about those VPS issues.
Fake phonenumber in the whois of the RackVM.COM domain.
Several people on WHT mention strange issues with their VPS, like suddenly pointing to other providers, or other software being installed
@Dirk If thats the case then that opens up other issues
@Goran I am not sure what your story is but most providers will ask you to stop abusing first and then ultimately banning you from their support system for x days etc. I was once angry with Godaddy’s support and they did the same thing to me.
I am on their XEN PV package, its a special 6 pounds/6mo package and it has been running smoothly. My NAGIOS didn’t complained even for a nano second ever since I bought this XEN PV. Uptime 17 days. I cant remember correctly but I think I was on UK01 or UK02 node, cant access SolusVM hence cannot confirm at this stage
I have to say it’s unsual that a response hasn’t been made in over 21 hours of my VPS going offline, it’s really out of character since Ben usually answers my tickets same day. My OpenVZ VPS is still going strong but I can’t say what node it is because of the obvious control panel downtime, lets hope they sort this soon.
Hi,
I have 3 VPS with RackVM, two in France (which have been down now for over 48 hours) and one in the UK which is still up, so it looks like a problem with their French data centre (which they don’t own, so might not have any control over). However, I raised an urgent support ticket 2 days ago about this problem and have heard nothing at all.
A further development today is that I can no longer access the RackVM control panels for my servers, as website seem to be down. Fortunately, one of the servers that is down is on a monthly contract, but the other one is my main VPS and is only 1 month into a yearly contract.
Hopefully, the guys and RackVM will get this sorted soon, or at least give us some idea about what the problem is.
I suggest you all switch host. This idiot is either going to continue having 24 hour blackouts or just decide to throw in the towel one day, wipe his servers and not bother to tell anyone. This is the worst hosting experience I’ve had in a long time – probably ever.
My UK based VPS has also been down for nearly 2 days now so it’s not just the French servers.
Maybe someone needs to contact the upstream? My UK VPS has VooServers as the owner of the IP address. Maybe upstream provider can give us some status on those servers.
Seems like there are people on WHT having problems with their dedicated servers as well.
And no response from them yet.
http://www.webhostingtalk.com/showthread.php?p=6988106#post6988106
2 cents – unpaid servers are shutting down, if you still have access to your server like uk8 BACK UP IMMEDIATELY!
@tom Are you saying that they haven’t paid for the servers and they are being shutdown in the datacenter? Please explain what you’re on about.
My 2 cents guess, as you can see servers are going down every few days and all that gone down never went back up.
My IP appears to belong to entanet who offer collocation and by what Ben has told me before all their severs are collocated, I’ll try to contact them.
Same problem here. Got the UK offer a week ago and the VPS has been down for the last three days, and no response to tickets whatsoever. For 20 quid a year i’m not expecting 99.9% uptime, but this is pretty much unacceptable.
@LowEndAdmin is your VooServers vps still online? My vps that is in that datacenter is still working but the one in Entanet is not and I presume that’s there other location.