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eNetSouth – $6.99 400MB KVM VPS in Birmingham

Tags: , , , , , , , Date/Time: July 26, 2011 @ 1:02 pm, by LowEndAdmin
Updated December 2011 — Both eNetSouth.com and eNSCloud.com stopped resolving since 11 November 2011. It has been confirmed that Brandon has done a runner.

eNetSouth Brandon from eNetSouth has been busy… From what I’ve heard he has been building and testing new box for KVM. Anyway — here is the deal for the LowEndBox readers. $6.99/month for this KVM VPS:

  • 400MB memory
  • 45GB storage
  • 1000GB/month data transfer
  • KVM/SolusVM

Direct sign up link here. Instant setup but the customers have to build their own instance from ISO. Servers in Birmingham, AL. 32GB node with 8x 2TB Hitachi drives in RAID10 configuration. 4 virtual CPU cores.

There are other offers Brandon sent to me:

  • LEBeVZ768$7/month
  • 768MB guaranteed/1024MB burstable memory
  • 20GB storage
  • 1000GB/month data transfer
  • OpenVZ/SolusVM
  • Sign up links for Birmingham AL, Chicago IL and San Jose CA
  • LEBeVZ160$23/year
  • 160MB guaranteed/200MB burstable memory
  • 15GB storage
  • 500GB/month data transfer
  • OpenVZ/SolusVM
  • Sign up links for Birmingham AL
  • VMWare$15/3 months
  • 512MB memory
  • 20GB storage
  • 1500GB/month data transfer
  • VMWare
  • Direct sign up link

For the VMWare plans, nodes are available in Chicago IL, Dallas TX and San Jose CA. They don’t get instant setups though (where the SolusVM-based OpenVZ/KVM plans are). From previous comments on eNS Cloud, they usually get set up within 24 hours.

Disclaimer: LowEndTalk.com is currently hosted on a VMWare VPS in Chicago sponsored by eNetSouth.

The original owner of LowEndBox known as "LowEndAdmin" or "LEA" for short founded LowEndBox in 2008 and created the concept of hosting applications on low resource "Low End Boxes". After creating the roots of the community that we know today, "LEA" stepped aside and allowed others to carry the torch forward.

166 Comments

  1. Some fun with math, 8 x 2TB drives in raid 10 comes out to 4TB of space. Divide that by by 45GB and you can squeeze about 80 virtual machines on there without overselling the drive space. 32GB of ram divided by the allocated 400MB of ram gives you 80 virtual machines as well without over selling. Sorry I was bored.

    July 26, 2011 @ 1:31 pm | Reply
    • iKocka:

      You get 8 TB in RAiD-10 ;)

      July 26, 2011 @ 1:49 pm | Reply
      • fail =(, yep you are correct 8 TB.

        July 26, 2011 @ 8:27 pm | Reply
        • Your right. You lose the space of 2 of the drives in a 4 drive RAID0+1 because of the mirror spindles. You only get the combined of the two striped spindles.

          So four 1TB drives would give present a 2TB RAID0+1 volume to the OS.

          July 27, 2011 @ 1:37 am | Reply
  2. ownway:

    enetcloud(one of enetsouth) is the worst vps service all of my even used.
    i never login into my vps controls page and no one responsed my tickets.
    then after some days my vps down.

    July 26, 2011 @ 2:26 pm | Reply
    • The please get in touch with me. There would obviously be a reason why you experienced this. Our first LEB add was a year ago this month. We still have many customers from that very first add. There is no reason why you should not be one either. My email is brandonc [at] enetsouth.com

      July 27, 2011 @ 1:40 am | Reply
      • ownway:

        i pay the vps service for one month at 28/06/2011
        and my account(huang@xhuang.net) have been deleted few days ago.

        July 27, 2011 @ 12:41 pm | Reply
        • Get in touch with Brandon, email him. Also avoid posting your email address in public, you will get spammed by spam bots

          July 27, 2011 @ 12:46 pm | Reply
  3. I’m new to this VPS thing, please, someone explain me what this means:

    “Instant setup but the customers have to build their own instance from ISO.”

    Which plan does this one apply to?

    July 26, 2011 @ 2:33 pm | Reply
    • iKocka:

      You need to install prefered OS trough VNC on your own. It aplies for KVM plans.

      July 26, 2011 @ 2:43 pm | Reply
  4. m:

    It’s not possible to have a 23$/year plan in San Jose?

    July 26, 2011 @ 3:24 pm | Reply
    • IP shortages and the costs involved with that location makes it prohibitive. It would be a loss (for us) because of the overhead. BuyVM (Francisco on LEB/LET) is a great company and with their owned IPv4 allocations they do not have the overhead. If you cant catch stock with them you can get it there.

      July 27, 2011 @ 1:42 am | Reply
      • m:

        Thanks for your answer!

        I’ve been trying to get a BuyVM machine for too long (I haven’t been very lucky!)

        I only need a VPS to use as my own private VPN (with OpenVPN?), so I reckon I don’t need a fancy VPS. Bottom line is, since I’m in Asia atm I believe a machine on the west side would be my best bet and because I heard good things about your company, I wanted to give it a try. I thought about the 7$/month one, but the specs are kind of too much for what I’m going to use the VPS for, I guess.

        Anyway, thanks again for clearing that up for me :)

        If you ever come up with a low offer in San Jose (even if it’s higher than 23$ a year), please let us (low end box readers) know asap :)))

        WBR

        July 27, 2011 @ 3:38 am | Reply
        • When you have time drop me a email letting me know what specs you require and maybe I can work on something for you. My email is posted in here a few times already. Thank you!

          July 27, 2011 @ 3:43 am | Reply
  5. Interested to know what is the price for VMware – 1GB RAM.

    July 26, 2011 @ 3:32 pm | Reply
  6. Adam:

    Any details about the CPU on the node servers? Dual core? Quad core? Dual Quad?

    July 26, 2011 @ 3:37 pm | Reply
  7. iKocka:

    – Core 2 Quad Q6600 @ 2.40GHz
    – Xeon E31270 @ 3.40GHz
    – Xeon E5410 @ 2.33GHz

    Don’t know which CPU they have for KVM node.

    July 26, 2011 @ 4:11 pm | Reply
    • Adam:

      Nice!

      I really like to know what kind of CPU is used for their KVM node

      July 26, 2011 @ 4:17 pm | Reply
  8. Tom:

    Test IP for Birmingham please.

    July 26, 2011 @ 4:18 pm | Reply
  9. Birgmingham in the US right? There is a Birmingham here in the UK and it’s a rough place:/

    July 26, 2011 @ 7:56 pm | Reply
  10. raniel:

    Just ordered

    July 27, 2011 @ 1:21 am | Reply
  11. raniel:

    I sent support ticket maybe the ordered link is broken. I paid already through paypal and paypal did sent me a payment receipt. My dashboard here says unpaid.

    July 27, 2011 @ 1:31 am | Reply
  12. raniel:

    Great support… They answered my support ticket within a few minutes.

    July 27, 2011 @ 1:39 am | Reply
  13. CentOS 6.0 Netinstall ISO is now syncing to the node. I had some requests to make this available and now it is.

    July 27, 2011 @ 1:53 am | Reply
    • Hey there Brandon, do you offer CentOS 6 on the LEBeVZ768 — $7/month plan? Also, how much will it cost if we need 1.5GB / 2GB?

      July 27, 2011 @ 2:42 am | Reply
      • I do not have a CentOS6 OpenVZ template — yet. I will see if I can find one tonight.

        I’ve got to finish the new Fedora templates as well. I’ve never got one to work 100% without some serious problem.

        July 27, 2011 @ 2:46 am | Reply
      • Rg,

        When you get a moment please email me at brandonc /at/ enetsouth.com. I ask because those specs/pricing are outside LEB ranges and I do not want to clutter this post with unrelated items.

        July 27, 2011 @ 3:31 am | Reply
  14. They had some serious issues in the past, it’s absolutely true.
    However, I would like to express my hapiness while being a client and congratulate Brandon, because he never gave up on his clients and he didn’t fail to compensate them as well.

    Keep proving the excellent service, Brandon.

    -MrGeneral

    July 27, 2011 @ 3:08 am | Reply
  15. Joel Haasnoot:

    Got one of the KVM plans. Never got the signup email, though all the details were in the panel, just didn’t realize it. A support ticket was answered quickly.

    Word of warning: having setup Ubuntu Server before, the network aspect of setting this up was harder. The email provided the IP, netmask and gateway, but the box wouldn’t resolve DNS. No idea what the DNS should be, but I ended up plugging in Google’s DNS. Can anyone comment what it should be?

    July 27, 2011 @ 9:10 am | Reply
  16. Fast and very friendly support. Good and stable nodes, im using their VMware. Definitely recommended

    July 27, 2011 @ 10:09 am | Reply
    • Could you compare VMWare and KVM if we have the same hardware specs for 512MB box?

      July 27, 2011 @ 11:19 am | Reply
    • Good Idea, have emailed Brandon and lets see if I can get my hands on both to do a comparison :)

      July 27, 2011 @ 11:36 am | Reply
    • iKocka:

      Indeed a very stable service. No downtime or reboot yet.

      July 27, 2011 @ 12:56 pm | Reply
    • @Asim: Could you tell me their VMWare box have a VPS Control Panel like SolusVM?

      July 28, 2011 @ 6:31 am | Reply
      • I have a vmware vps with enscloud. You have access to the Vsphere panel. You can do remote management and reboots via this interface.

        July 28, 2011 @ 6:42 am | Reply
  17. Torrent downloading allowed ?

    July 27, 2011 @ 11:44 am | Reply
  18. dannix:

    Direct sign up link poitns to hxxps://clients.enetsouth.com/clients/order/?pid=31&skip=1, which is described as ‘eNetSouth KVM services – LEBeKVM384’ and the price is $6.95.

    Any chance for some buyvm like yearly plan? I would be more than happy to try your vps.

    July 27, 2011 @ 12:17 pm | Reply
  19. Ordered yesterday. Great support, great speed and overall very satisfied.

    July 27, 2011 @ 1:50 pm | Reply
  20. Just curious, why the vmware VPS cheaper than KVM?
    AFAIK, vmware has more overhead than KVM

    July 27, 2011 @ 5:18 pm | Reply
    • You’re right if VMWare ‘in-land’, but I think this is VMWare ‘on-cloud’.

      July 28, 2011 @ 7:39 am | Reply
  21. diagonalfish:

    All right, Brandon, I’m willing to give this another shot. I have not been terribly happy with my VMWare server this year, and you guys definitely need to work on your built-in ticket system on ensCloud – often it feels like my tickets are vanishing into a black hole. But the server was nice when it was working properly, which it did until that issue with the hard drive corruption which apparently never got resolved properly.

    Since the KVM one is the same price and its in a different datacenter closer to me, I’m willing to give it a try :) (would like to ditch the old one, though…)

    July 27, 2011 @ 6:49 pm | Reply
    • Thank you for another shot. Drop me a ticket in WHMCS and let me know what you think.

      About Chicago — We had some issues with a SAN in Chicago. Starting at the end of May 2011 and then another episode on a different SAN twice this month.

      We found out post fact that the SAN solution we moved to did not support our infrastructure properly and have since moved back to the previous SAN.

      The actual data for a VM on the SAN was never corrupted but when the iSCSI target path went “dead” and no longer responded the VM filesystem would get a little upset and it required some attention to resolve.

      This is no longer a issue anymore nor will it be in the future.

      July 27, 2011 @ 10:13 pm | Reply
  22. Tan:

    VMWare — $15/3 months
    512MB memory
    20GB storage
    1500GB/month data transfer

    what is the port speed ? do you have windows 2003 server iso?

    July 28, 2011 @ 9:53 pm | Reply
    • You can use your own ISO with VMWare. Download vSphere Client.

      July 28, 2011 @ 10:17 pm | Reply
      • Tan:

        but i dont have iso… can u confirm that you have windows 2003 image to load on those vmware?

        July 29, 2011 @ 10:21 am | Reply
        • If you don’t have the ISO and license – too bad. You’ll have to pay extra if you want Windows.

          August 6, 2011 @ 2:00 pm | Reply
  23. 36 hours since I purchased the VMWare package, no payment confirmation, no welcome letter, ticket closed without answer, what’s happening?

    https://www.enscloud.com/control/v2/s/control.pl?a=supportviewticket&ticketid=2465&p=2786

    July 28, 2011 @ 10:04 pm | Reply
    • Hello obs,

      Please standby, I heard Brandon is quite busy setting up a few nodes :-)
      Give him a few more hours and reopen the ticket.

      July 28, 2011 @ 10:06 pm | Reply
    • Hi Obs, we are 7 are left in provisioning and we will be sending these out in a few moments.

      Running a little behind on the manual items. The billing periods will be adjusted.

      Brandon

      July 29, 2011 @ 12:17 am | Reply
      • Ugh — I got in a hurry — I meant to say ” There are 7 left in ..”

        Brandon

        July 29, 2011 @ 12:18 am | Reply
      • Hello Brandon,
        Still waiting for welcome email >.<
        Since the machine is pingable and the status page shows "on", I'm wondering if it was already setup but I didn't recieve the email.

        July 30, 2011 @ 7:14 am | Reply
        • Can you drop me or support a email and let me know the name you signed up under? I’m waiting now to help you. Also, check in your SPAM folders for the email.

          If it’s got a IP assigned and pinging then it is provisioned.

          July 30, 2011 @ 8:41 am | Reply
        • the emails are all in spam folder, no problem now :-)

          July 30, 2011 @ 10:00 pm | Reply
  24. No.815:

    Test IP for San Jose CA please.
    Any idea for a runing Jetty or Tomcat on a 768MB guaranteed memory VPS?

    July 29, 2011 @ 1:37 am | Reply
  25. Please LEA, could you please change my name?

    I made a typo, Peereira instead of Pereira

    July 29, 2011 @ 3:10 am | Reply
  26. Timbo:

    Any deals for a Club Uptime refugee? :P

    July 29, 2011 @ 6:53 am | Reply
    • What? they are gone? OMG! and I really thought that was a good company. They just abandoned their OpenVZ plans but they are here for long, clearly I was wrong

      July 29, 2011 @ 1:21 pm | Reply
    • Sure, I don’t know what kind of plans/pricing were offered there but as long as we can make it fit then OK.

      July 29, 2011 @ 6:55 pm | Reply
  27. @Asim: I guess you did not follow WHT closely, it was a bit fiasco there yesterday although many have predicted their demise months ago when they gave up on OpenVZ…bad mistake.

    July 29, 2011 @ 2:28 pm | Reply
  28. Stefano:

    Hi,

    my VPS in Birmingham (OpenVZ) with eNetSouth is currently down…

    I hope this is not the result of this offer :(

    July 29, 2011 @ 3:09 pm | Reply
    • Yesterday around 10:00 CDT (your comment was queued) we had two customers who decided to see what they could do bandwidth wise for a extended amount of time. One is no longer with us. I’m watching the 2nd one.

      Brandon

      July 30, 2011 @ 1:01 pm | Reply
  29. Tan:

    can anyone confirm me that they do have windows 2003 image to load on vmware vps?

    July 29, 2011 @ 7:51 pm | Reply
  30. Rafael:

    Any benchmark for the Birmingham VPS? I’m interested.

    July 30, 2011 @ 1:25 pm | Reply
    •    BYTE UNIX Benchmarks (Version 5.1.2)
      
         System: ens2: GNU/Linux
         OS: GNU/Linux -- 2.6.38-8-server -- #42-Ubuntu SMP Mon Apr 11 03:49:04 UTC 2011
         Machine: x86_64 (x86_64)
         Language: en_US.utf8 (charmap="UTF-8", collate="UTF-8")
         CPU 0: QEMU Virtual CPU version 0.9.1 (4667.0 bogomips)
                x86-64, MMX, Physical Address Ext, SYSENTER/SYSEXIT, SYSCALL/SYSRET
         CPU 1: QEMU Virtual CPU version 0.9.1 (4667.0 bogomips)
                x86-64, MMX, Physical Address Ext, SYSENTER/SYSEXIT, SYSCALL/SYSRET
         CPU 2: QEMU Virtual CPU version 0.9.1 (4667.0 bogomips)
                x86-64, MMX, Physical Address Ext, SYSENTER/SYSEXIT, SYSCALL/SYSRET
         CPU 3: QEMU Virtual CPU version 0.9.1 (4667.0 bogomips)
                x86-64, MMX, Physical Address Ext, SYSENTER/SYSEXIT, SYSCALL/SYSRET
         08:15:44 up 28 min,  2 users,  load average: 0.11, 0.04, 0.05; runlevel 2
      
      ------------------------------------------------------------------------
      Benchmark Run: Wed Jul 27 2011 08:15:44 - 08:44:03
      4 CPUs in system; running 1 parallel copy of tests
      
      Dhrystone 2 using register variables       21865384.0 lps   (10.0 s, 7 samples)
      Double-Precision Whetstone                     2645.8 MWIPS (9.9 s, 7 samples)
      Execl Throughput                                686.0 lps   (29.7 s, 2 samples)
      File Copy 1024 bufsize 2000 maxblocks        621405.8 KBps  (30.0 s, 2 samples)
      File Copy 256 bufsize 500 maxblocks          183997.3 KBps  (30.0 s, 2 samples)
      File Copy 4096 bufsize 8000 maxblocks        921646.4 KBps  (30.0 s, 2 samples)
      Pipe Throughput                             1313173.4 lps   (10.0 s, 7 samples)
      Pipe-based Context Switching                  96316.2 lps   (10.0 s, 7 samples)
      Process Creation                               1269.9 lps   (30.0 s, 2 samples)
      Shell Scripts (1 concurrent)                   1732.0 lpm   (60.0 s, 2 samples)
      Shell Scripts (8 concurrent)                    382.8 lpm   (60.0 s, 2 samples)
      System Call Overhead                        1805094.9 lps   (10.0 s, 7 samples)
      
      System Benchmarks Index Values               BASELINE       RESULT    INDEX
      Dhrystone 2 using register variables         116700.0   21865384.0   1873.6
      Double-Precision Whetstone                       55.0       2645.8    481.1
      Execl Throughput                                 43.0        686.0    159.5
      File Copy 1024 bufsize 2000 maxblocks          3960.0     621405.8   1569.2
      File Copy 256 bufsize 500 maxblocks            1655.0     183997.3   1111.8
      File Copy 4096 bufsize 8000 maxblocks          5800.0     921646.4   1589.0
      Pipe Throughput                               12440.0    1313173.4   1055.6
      Pipe-based Context Switching                   4000.0      96316.2    240.8
      Process Creation                                126.0       1269.9    100.8
      Shell Scripts (1 concurrent)                     42.4       1732.0    408.5
      Shell Scripts (8 concurrent)                      6.0        382.8    638.0
      System Call Overhead                          15000.0    1805094.9   1203.4
                                                                         ========
      System Benchmarks Index Score                                         619.6
      
      ------------------------------------------------------------------------
      Benchmark Run: Wed Jul 27 2011 08:44:03 - 09:12:27
      4 CPUs in system; running 4 parallel copies of tests
      
      Dhrystone 2 using register variables       86024930.1 lps   (10.0 s, 7 samples)
      Double-Precision Whetstone                    10596.6 MWIPS (10.0 s, 7 samples)
      Execl Throughput                               1353.0 lps   (29.9 s, 2 samples)
      File Copy 1024 bufsize 2000 maxblocks        343142.3 KBps  (30.0 s, 2 samples)
      File Copy 256 bufsize 500 maxblocks           91471.3 KBps  (30.0 s, 2 samples)
      File Copy 4096 bufsize 8000 maxblocks        842785.7 KBps  (30.0 s, 2 samples)
      Pipe Throughput                             5236882.5 lps   (10.0 s, 7 samples)
      Pipe-based Context Switching                 323010.0 lps   (10.0 s, 7 samples)
      Process Creation                               2311.2 lps   (30.0 s, 2 samples)
      Shell Scripts (1 concurrent)                   3048.4 lpm   (60.1 s, 2 samples)
      Shell Scripts (8 concurrent)                    400.6 lpm   (60.3 s, 2 samples)
      System Call Overhead                        2498697.7 lps   (10.0 s, 7 samples)
      
      System Benchmarks Index Values               BASELINE       RESULT    INDEX
      Dhrystone 2 using register variables         116700.0   86024930.1   7371.5
      Double-Precision Whetstone                       55.0      10596.6   1926.7
      Execl Throughput                                 43.0       1353.0    314.7
      File Copy 1024 bufsize 2000 maxblocks          3960.0     343142.3    866.5
      File Copy 256 bufsize 500 maxblocks            1655.0      91471.3    552.7
      File Copy 4096 bufsize 8000 maxblocks          5800.0     842785.7   1453.1
      Pipe Throughput                               12440.0    5236882.5   4209.7
      Pipe-based Context Switching                   4000.0     323010.0    807.5
      Process Creation                                126.0       2311.2    183.4
      Shell Scripts (1 concurrent)                     42.4       3048.4    719.0
      Shell Scripts (8 concurrent)                      6.0        400.6    667.7
      System Call Overhead                          15000.0    2498697.7   1665.8
                                                                         ========
      System Benchmarks Index Score                                        1037.2
      July 30, 2011 @ 10:14 pm | Reply
  31. Anyone has got an outage of network on node of KVM/Birmingham ?

    July 30, 2011 @ 7:11 pm | Reply
    • Rasmus Badstue:

      Yep. Mine seems down too. :/

      July 30, 2011 @ 7:14 pm | Reply
      • Rasmus Badstue:

        Or just really really slow.

        July 30, 2011 @ 7:14 pm | Reply
    • Rasmus Badstue:

      And now its back again :-)

      July 30, 2011 @ 7:25 pm | Reply
  32. Even Stokkedalen:

    Hello

    Just signed up for KVM in birmingham and the VPS seems quick and nice. However, i dont see Centos 6.0 netinstall cds. It would be great if you could add that!

    best regards
    Even Stokkedalen

    August 1, 2011 @ 4:54 am | Reply
    • I see the ticket as well. I will upload these tonight/tomorrow AM for you or anyone else who needs it.

      –Brandon

      August 1, 2011 @ 5:40 am | Reply
  33. Ticket #954424 (07/27/2011 23:56) not yet replied

    August 1, 2011 @ 5:29 am | Reply
    • Did I not tell you in the email you sent about gparted iso that we would handle it? ;)

      Patience.

      Brandon

      August 1, 2011 @ 5:39 am | Reply
      • I’m sorry to tell that I’m very patient. I meant it not yet resolved.

        August 1, 2011 @ 6:23 am | Reply
  34. Tom:

    How’s the dd speed so far? dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
    Also can someone share a test file for Birmingham kvm, still undecided =/

    August 1, 2011 @ 7:43 am | Reply
    • This is what I get logged in to the KVM node. It’s the real deal. These are specs from a real server in production. Prior to the sale it was 300MB/s+..

      From what I’ve seen the I/O is not this high in the VM. If I’m wrong correct me but both KVM and XEN emulate the storage (qemu). CentOS appears to be the worst because it uses the emulated /dev/hda (yes, emulated IDE) the other OS’s like Debian etc perform better. There is a driver you can load that makes the VM know its using a virtual I/O subsystem that improves VM I/O performance. It’s dramatic — a serious improvement. It’s late for me and I can’t rememeber the name of it.

      [juggernaut@216-180-128-6-bhm ~]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
      16384+0 records in
      16384+0 records out
      1073741824 bytes (1.1 GB) copied, 6.97002 seconds, 154 MB/s
      
      [juggernaut@216-180-128-6-bhm ~]# dd if=/dev/zero of=test bs=16k count=16k conv=fdatasync
      16384+0 records in
      16384+0 records out
      268435456 bytes (268 MB) copied, 1.82932 seconds, 147 MB/s
      

      Some other stats for you:

      [juggernaut@216-180-128-6-bhm ~]# uptime
       02:55:44 up 41 days, 23:56,  1 user,  load average: 1.25, 1.74, 1.75
      

      Notice no swap is being used. The RAM usage is in cache and buffers. There is only around 10/15GB of real RAM sold on this box.

      [juggernaut@216-180-128-6-bhm ~]# free -m
                   total       used       free     shared    buffers     cached
      Mem:         32189      31826        362          0      22869       1606
      -/+ buffers/cache:       7351      24838
      Swap:        34175          0      34175
      

      Brandon

      August 1, 2011 @ 8:05 am | Reply
      • Tom:

        Thanks you Brandon! Maybe you could share the test file this location?

        August 1, 2011 @ 8:27 am | Reply
      • Rasmus Badstue:

        I would really be interested in that drivers name to improve the performance.. Not that my VM is slow but if I can improve it drastically with a driver.. then wow..

        August 1, 2011 @ 8:27 am | Reply
      • KuJoe:

        virtio

        August 1, 2011 @ 8:41 am | Reply
        • Rasmus Badstue:

          Thank you KuJoe..

          I’ve just read a bunch of articles / howtos on google about Virtio on centos.

          But none managed to explain how to install disk IO drivers in a way that I could understand .. or see. All mentioned the network part. Maybe I overlooked some but..

          Will you help me with a small guiding to where I can find a step-by-step guide to install network & disk virtio drivers ??

          August 1, 2011 @ 10:08 am | Reply
        • virtio must be enabled on the node server for your VPS configuration.

          (SolusVM supports custom config)

          August 1, 2011 @ 10:51 am | Reply
      • @Brandon Can you enable virtio for a KVM instance and provide the output?

        August 1, 2011 @ 10:57 am | Reply
        • KuJoe:

          Keep in mind that enabling virtio will break other options/features in SolusVM from what I remember Tim (Hostigation) say. For example: you will be unable to mount or unmount an ISO without the host’s involvement.

          August 1, 2011 @ 11:42 am | Reply
        • Rasmus Badstue:

          Well.. then it seems to be up to Brandon.

          I would be interested to try it out on my KVM VPS ..

          August 1, 2011 @ 11:45 am | Reply
  35. This is the official link for Virtio:

    http://www.linux-kvm.org/page/Virtio

    I believe the reason why it breaks the ISO mount is because SolusVM presents as /dev/hd[whatever] and once you go to Virtio it presents as /dev/vd[whatever] ..

    So the OS becomes clueless to the presented ISO.

    Some other comments about KVM/XEN .. I’ve never really been impressed with the I/O performance in both of those. I had great hopes of putting XEN out here for you all but I’m stuck in the CentOS world and the only upstream was 3. something which is old. I was able to get a pvops 2.6.32 kernel and XEN 4.1 compiled from source but then the network would never come up on the host node. I/O performance was better in a XEN environment @ 4.1 but there were so many other jacked up problems that I wrote it off as a basket case.

    I understand the newer distros like with 2.6.32 kernels take away a lot of the headache.

    My vision right now unless it changes is that you will never see us be a XEN provider. I wish that KVM would quit emulating IDE with qemu.. The legacy IDE stuff on serial interfaces is junk.

    Brandon

    August 1, 2011 @ 3:52 pm | Reply
    • Don’t get me wrong — I love the isolation vs container based (a’la’ OVZ) but I miss the I/O performance. You get what the host node has as the storage subsystem presented to the container. So if the host node has good I/O you will have it to .. That is until your neighbor starts thrashing disks or the node is in a overcommitment state.

      August 1, 2011 @ 3:59 pm | Reply
  36. Tom:

    Dat test file…

    August 1, 2011 @ 5:18 pm | Reply
  37. Valery:

    Interested in Windows in VMWare — $15/3 months. “Direct sign up link” leads to “eNetSouth Account Creation”, but there is nowhere seen such an eNetSouth VPS. I wrote to SaleseNetSouth(DotCom), but delivery failed. Since Thursday, 9:15PM CDT, August 28, my “Fw: VMWare — $15/3 … Windows VPS?” to SaleseNSCloud(DotCom) is left without response. Dear Brandon, eNetSouth, please answer.

    Refund Term is described 1 month only not 3 months, TOS:
    1.2. Termination Policy
    …if you terminate your receipt of Services prior to the end of the first thirty (30) days of the Initial Term, you are entitled to a refund of the fees you paid in advance for the monthly Services…
    But this is the three-montly Service, then what is a term for this, for expample
    …if you terminate your receipt of Services prior to the end of the first ninety (90) days of the Initial Term, you are entitled to a refund of the fees you paid in advance for the three-monthly Services…?
    ?

    August 2, 2011 @ 9:48 am | Reply
  38. Valery,

    These current specials are not for Windows VPS. Due to licensing costs we only provide Windows servers in our Windows plans which start at $12.99/mo for 512MB.

    Thanks
    Brandon

    August 2, 2011 @ 2:48 pm | Reply
  39. Valery:

    Brandon, I thank you for your answer about Windows VPS. Then I intend to order ReactOS in VMWare — $15/3 months. There are ISO (Installation CD, Live CD, Boot CD) and VMWare image. How to get such ReactOS VPS without my vSphere Client installation?
    Unfortunately through eMail, particularly Sales’at’eNSCloud(DotCom), still isn’t response. And a first-hand copy of request from the contact form isn’t received at the email address I provided.

    August 2, 2011 @ 5:21 pm | Reply
    • If you can provide us a ISO we can mount it for you. Please understand there will be some delay on custom installs.

      August 2, 2011 @ 9:29 pm | Reply
  40. tolukemi:

    Apologies for bringing this up here as I know this is not a support forum. I ordered a VMWare VPS on 30 July and it’s still in awaiting provisioning status. When will it be provisioned? I raised a ticket yesterday (#2476) and I’ve still got know response.

    August 2, 2011 @ 8:52 pm | Reply
  41. No worries — We still have some of these to get out. None that should be from the 30th though. I will find out what is going on and get it out to you.

    August 2, 2011 @ 9:28 pm | Reply
    • Bee Ohm:

      hello, why is that my traffic doesnt go back to 0? when does it go back? its august 3 nw

      August 3, 2011 @ 9:30 am | Reply
    • tolukemi:

      Thanks. If it’s any help the data centre location is Chicago, IL – eNetSouth Two.

      August 3, 2011 @ 7:13 pm | Reply
    • Danil:

      Hello Brandon,

      same here:
      Bought VMWare 512 $15/3 on 8/1
      Dashboard keep saying it’s under provisioning
      Opened a ticket 8/4 in the early morning – no reply as yet
      Can you help a bit?

      Sorry for bringing it up here, hope you understand..

      Thanks in advance,
      Danil

      August 5, 2011 @ 2:20 am | Reply
  42. Valery:

    In “eNetSouth Account Creation | Step 3” Service Type:
    eNS Linux Cloud VPS – 512MB RAM – 20GB Storage – 1500GB Monthly Transfer $28.00 /every six (6) months
    But in Step 4 this service:
    Linux Cloud VPS 384MB RAM 20GB Storage 1500GB Transfer (6 Months) $28.00 /semi-annualy
    I.e. 512MB becomes 384MB
    Does it mean that no 512 for $28 semi-annualy, such is only 384 instead?

    On the issue of refund in Terms. In addition, “http://www.enscloud.com/products/cloudvps/” also contains “No Risk: All services have monthly pricing and a 30 day money back satisfaction guarantee.”
    But how, what is the procedure, if the pricing term of the order of at least 3 or 6 months?

    August 3, 2011 @ 1:38 pm | Reply
  43. anonymous customer:

    I have the same issue as others with VMWare 512 $15/3 plan. Bought it on Aug 3, and it is still “in provisioning”. It’s coming up to 2 days now (48 hours), as I type this. Not a good start.

    If you need a server in a hurry, this would not be the plan for you.

    August 5, 2011 @ 2:34 pm | Reply
  44. Travis Osterman:

    I purchase a plan last week (KVM for AL location) and have found response times to not be the best. Further, my network connection on my guest keeps going down. I set up a cron script to ping a public server once every minute and write the results to a log file if it could not be reached (then restart the network).


    Thu Aug 4 20:05:41 CDT 2011 down
    Thu Aug 4 20:53:41 CDT 2011 down
    Thu Aug 4 21:15:41 CDT 2011 down
    Thu Aug 4 21:38:41 CDT 2011 down
    Thu Aug 4 21:57:41 CDT 2011 down
    Thu Aug 4 22:42:41 CDT 2011 down
    Thu Aug 4 23:03:41 CDT 2011 down
    Thu Aug 4 23:28:41 CDT 2011 down
    Thu Aug 4 23:45:41 CDT 2011 down
    Fri Aug 5 00:48:41 CDT 2011 down
    Fri Aug 5 02:14:41 CDT 2011 down
    Fri Aug 5 03:01:41 CDT 2011 down
    Fri Aug 5 03:18:41 CDT 2011 down
    Fri Aug 5 03:37:41 CDT 2011 down
    Fri Aug 5 03:55:41 CDT 2011 down
    Fri Aug 5 04:36:41 CDT 2011 down
    Fri Aug 5 05:29:41 CDT 2011 down
    Fri Aug 5 05:54:41 CDT 2011 down
    Fri Aug 5 06:56:41 CDT 2011 down
    Fri Aug 5 07:15:41 CDT 2011 down
    Fri Aug 5 07:36:42 CDT 2011 down
    Fri Aug 5 08:20:42 CDT 2011 down
    Fri Aug 5 08:38:42 CDT 2011 down
    Fri Aug 5 08:59:41 CDT 2011 down
    Fri Aug 5 09:18:41 CDT 2011 down
    Fri Aug 5 10:06:41 CDT 2011 down
    Fri Aug 5 10:32:41 CDT 2011 down
    Fri Aug 5 10:55:41 CDT 2011 down
    Fri Aug 5 11:14:41 CDT 2011 down
    Fri Aug 5 11:35:42 CDT 2011 down
    Fri Aug 5 11:52:41 CDT 2011 down
    Fri Aug 5 12:09:41 CDT 2011 down
    Fri Aug 5 12:28:41 CDT 2011 down
    Fri Aug 5 13:06:41 CDT 2011 down
    Fri Aug 5 13:26:41 CDT 2011 down
    Fri Aug 5 13:49:42 CDT 2011 down
    Fri Aug 5 14:30:41 CDT 2011 down
    Fri Aug 5 14:54:41 CDT 2011 down
    Fri Aug 5 15:16:41 CDT 2011 down
    Fri Aug 5 15:40:41 CDT 2011 down
    Fri Aug 5 16:06:41 CDT 2011 down
    Fri Aug 5 16:30:41 CDT 2011 down
    Fri Aug 5 17:08:41 CDT 2011 down
    Fri Aug 5 17:33:41 CDT 2011 down
    Fri Aug 5 17:53:41 CDT 2011 down
    Fri Aug 5 18:14:41 CDT 2011 down
    Fri Aug 5 18:34:41 CDT 2011 down
    Fri Aug 5 18:56:41 CDT 2011 down
    Fri Aug 5 19:36:41 CDT 2011 down
    Fri Aug 5 19:59:41 CDT 2011 down
    Fri Aug 5 20:19:41 CDT 2011 down
    Fri Aug 5 20:43:41 CDT 2011 down
    Fri Aug 5 21:01:41 CDT 2011 down
    Fri Aug 5 21:18:41 CDT 2011 down
    Fri Aug 5 22:20:41 CDT 2011 down
    Fri Aug 5 23:35:41 CDT 2011 down
    Fri Aug 5 23:59:41 CDT 2011 down
    Sat Aug 6 00:22:41 CDT 2011 down
    Sat Aug 6 00:41:41 CDT 2011 down
    Sat Aug 6 01:01:41 CDT 2011 down
    Sat Aug 6 01:21:41 CDT 2011 down
    Sat Aug 6 01:43:41 CDT 2011 down
    Sat Aug 6 02:27:41 CDT 2011 down
    Sat Aug 6 03:04:41 CDT 2011 down
    Sat Aug 6 03:48:41 CDT 2011 down
    Sat Aug 6 04:11:41 CDT 2011 down
    Sat Aug 6 04:33:41 CDT 2011 down
    Sat Aug 6 04:51:41 CDT 2011 down
    Sat Aug 6 05:15:41 CDT 2011 down
    Sat Aug 6 05:36:41 CDT 2011 down
    Sat Aug 6 05:57:41 CDT 2011 down
    Sat Aug 6 06:13:41 CDT 2011 down
    Sat Aug 6 06:32:41 CDT 2011 down
    Sat Aug 6 06:49:41 CDT 2011 down
    Sat Aug 6 07:08:41 CDT 2011 down
    Sat Aug 6 07:28:41 CDT 2011 down
    Sat Aug 6 07:48:41 CDT 2011 down

    That is on a brand new installation running only sshd. I opened a ticket detailing the problem and Brandon said it could not be reproduced (blaming on my installation of unsupported gentoo). The above is a brand new installation from there Ubuntu image with no additions or subtractions (other than sshd). I wrote a detailed report on the problem via ticket with “high” priority. Currently, this is day three without a response.

    Oh, and the interesting thing about the network going down is that I can still ping the gateway … but cannot get out of the host system to the net. Unfortunate.

    I will keep you all updated, but I cannot recommend this host.

    August 6, 2011 @ 1:12 pm | Reply
    • Carlos G:

      Yeah, I bought the same plan, my vps went offline for 16 minutes last thursday and today it’s been down for five hours and no response on a ticket created 4 hours ago.

      August 11, 2011 @ 3:40 am | Reply
      • Travis Osterman:

        They were fast at refunding my money at least.

        August 11, 2011 @ 4:41 am | Reply
      • Been down since 3pm PDT, almost 8 hours now with no response…

        August 11, 2011 @ 5:47 am | Reply
    • Mine too. The third downtime since a half of month.

      August 11, 2011 @ 9:38 am | Reply
  45. Bee Ohm:

    my vps are suspended traffic wasnt reset

    August 12, 2011 @ 12:08 pm | Reply
  46. @Travis — I tried to replicate your exact problem. I just can’t. I don’t see it with my testing .. you get the idea. I’m sorry that we could not do business. Maybe one day.

    @everyone else: There was downtime with our services Wed. evening/night. We had a problem stemming from abuse/attacks on the network. I have updated our customers in private as to what the exact situtation was and what has been done to prevent it in the future. Feel free to contact me if needed.

    @beeohm: All of that is automated between SolusVM/WHMCS. If you have a problem log in to WHMCS and let us know. I will be working tonight to at least 2:00 AM — So you have all night to reach me if needed.

    Brandon

    August 12, 2011 @ 11:52 pm | Reply
  47. bris:

    wish they had more packages available. this vps is too small for my needs.

    August 13, 2011 @ 10:11 pm | Reply
  48. Danil:

    hi Brandon,

    as you dont reply via email i have to post it here.

    Here’s my short story with eNet:

    8/1 – paid for server (eNetSouth: Thank you for your payment!), invoice #3597

    …under provision status…

    8/4 – opened a ticket (3 days passed, provisioning)

    …was told it would be up and running shortly, it never did…

    8/5 – requested refund, you replied “No problem at all. I will get this refunded to you in a few moments.” (4 days since payment made)

    8/6 – you asked for my paypal email for refund (you couldn find it for some reason), i sent requested info

    …no reply…

    8/9 – i reminded you about my existence via email (8 days after payment)

    …no reply…

    8/11 – i reminded you again (10 days after payment)

    …no reply…

    8/13 – sent one more email to support and your personal email address

    …no reply…

    seeing your comments here (8/12, 8/14) and having no alternatives i just want to ask you here – is it ok doing business this way?

    i wont die from losing $15 – keep it if you want, i only dont get why?
    i was even politely apologizing in my first email for leaving and asking for refund – because i couldnt wait 5 days of provisioning vs promised 24 hours… i really should grow smarter now… my learned lesson is you get what you pay for. thank you.

    Danil

    ps. Burst.net – provisioned my vps in 2 hours on Sat, replied to first ticket in 20min (before the server even was set up).

    August 14, 2011 @ 6:50 am | Reply
    • I refunded the wrong person because I asked you clearly what email address you used and you said it was your gmail account. Instead it was your service@z????.com that made the payment. I picked the one I had to assume was you to avoide a public pissing match like this.

      Check your PayPal now since I found it based on your company name.

      Have fun with your current provider! ;)

      August 15, 2011 @ 1:17 am | Reply
  49. they are good guys,,,, i like them :)

    August 14, 2011 @ 7:12 pm | Reply
  50. Bee Ohm:

    brandon, emailed you already 3 days ago. still no reply

    August 14, 2011 @ 11:49 pm | Reply
    • @bee all I have is a email from you at 5:35AM this morning. Also, you can open a email in WHCMS too.

      I’m looking at what is going on with your bandwidth.

      August 15, 2011 @ 12:57 am | Reply
      • Fixed. Also, I found out why it did not reset. Took care of that as well.

        August 15, 2011 @ 1:03 am | Reply
        • beta4better:

          Hello Brandon,
          Please reply my mail. You said you will email me later tonight, but still waiting.

          August 18, 2011 @ 3:22 pm | Reply
  51. frantisheq:

    15€ gone, i can’t login to VPS management, no reaction to my tickets, no refund :D great job guys

    August 22, 2011 @ 7:59 am | Reply
  52. Sara:

    Similar, could not access vps for a month, VNC didn’t work (404 errors), cancelled service at end of month but STILL charged for another month after cancellation went through :( I dont understand why and no reply to my ermails!!

    August 30, 2011 @ 2:43 am | Reply
    • Zigga:

      yeah, this is starting to feel like bad news. My rDNS request was never completed and now I am not receiving any replies to my tickets

      August 30, 2011 @ 8:02 am | Reply
      • iKocka:

        Same happened to me. Despite he said rDNS will be changed in 48 hours, it never happened.

        August 30, 2011 @ 8:24 am | Reply
    • Tom:

      On a bright side, just because Brandon was incompetent not to provide me a test file of my desired location, I went for another provider when I was considering this offer. Glad that I did.

      Seems like his on solo journey and does what he pleases as he is posting LET and yet completely ignores posts like frantisheq.

      August 30, 2011 @ 8:16 am | Reply
  53. updates?

    September 16, 2011 @ 5:23 am | Reply
  54. Sara:

    no refund & no reply to many emails

    September 28, 2011 @ 4:36 am | Reply
    • Boris:

      Same here. No refund, no replies to tickets.

      September 29, 2011 @ 3:35 pm | Reply
  55. Sara — Must be “Slava” .. Who had service and we supported then you did not pay a invoice after repeated late notices.. You ignored a disconnection notice then you snook a payment in and wanted to rock on even after it had went so long without payment point that we deleted your server AND ACCOUNT! We have no record of what you had, want — anything. I did not tell you to pay a old invoice. We wrote it off. I can assume we can respond to PayPal explaining that we will keep a percentage to cover the use of your old server before we finally cut it off. Seems like we let it go on 2 weeks before we even finally gave up and delted it all.

    Boris — You signed up, paid then demanded a full refund because connectivity was slow to you. Did you not try the test IP? Did you not see latency then? Did we provide you a server? Is that server still running? Yes, we provided. Yes, it is still running.

    We replied to your ticket asking why you wanted a refund. Typically we do not refund if we have done everything we are supposed to do. If we have a severe node issue or a outage OK.. I can see that. However, this is not try before you buy.

    I can even justify a partial refund on this but you demanded full? We were out service and time to provide you IN FULL what you requested. What do you suggest we do? Just eat it?

    So no, it is not a no refund, no reply situation. It’s a “customer screwed up and the provider does not want to deal with your waste of time” situation.

    Regards,
    Brandon Crawford

    September 30, 2011 @ 2:52 am | Reply
    • Boris:

      > Boris — You signed up, paid then demanded a full refund because connectivity was slow to you. Did you not try the test IP? Did you not see latency then? Did we provide you a server? Is that server still running? Yes, we provided. Yes, it is still running.
      > Is that server still running?
      Nope, I requested cancellation in the second day and it was satisfied.
      Also, from TOS:
      > Notwithstanding the foregoing, if you terminate your receipt of Services prior to the end of the first thirty (30) days of the Initial Term, you are entitled to a refund of the fees you paid in advance for the monthly Services, not including any setup fees or used portion of the service.
      So act like your TOS says.

      September 30, 2011 @ 7:09 pm | Reply
  56. Sara:

    Thanks for assuming I am someone I’m not.
    I’ve never not paid an invoice for services from you.
    Perhaps try reading what I wrote above and read my emails instead of getting defensive?
    I didn’t get to use a server I paid for, and I was charged twice for the privelage. Not sure why this warrants being ignored then insulted.

    October 3, 2011 @ 1:32 am | Reply
  57. Sergey:

    Support is bad here. Sometimes they respond and solve issues really quick, and sometimes just ignore problems totally. I signed up for VMWare VPS and they installed wrong OS (Ubuntu 10.10 instead of 10.04), I opened ticket, sent 3 emails to support and Brandon personally, and nothing was done yet. More than a week passed already.

    October 3, 2011 @ 12:45 pm | Reply
    • When you get a moment please check your email.

      October 3, 2011 @ 3:35 pm | Reply
    • Your requests have been sorted out. A email was sent to around 10 minutes ago.

      October 4, 2011 @ 8:13 am | Reply
      • Sergey:

        Thank you very much. I hope my experience with support will improve in the future. I am planning to buy more VPS from you later.

        October 4, 2011 @ 3:20 pm | Reply
  58. Sergey – I wrongly assumed that this was already handled. Brian or I will contact you today.

    October 3, 2011 @ 2:49 pm | Reply
  59. Miguel Ângelo Santos Pereira / MrGeneral:

    I’ve sent loads of emails offering my help in everything they need, but it seems that support and PR aren’t their priorities.

    October 3, 2011 @ 3:36 pm | Reply
    • Actually — I’ve been listening to the complaints on the support side. Brian Hayes who has been doing part time support for me on and off for over a year was hired full time last Friday. His primary role will be to get the support concerns under control.

      We need to fill a part time position to fill the gaps as well. Maybe you would be interested in that?

      October 3, 2011 @ 3:43 pm | Reply
      • Miguel Ângelo Santos Pereira / MrGeneral:

        Of course I would Brandon, part time position would be great for me.
        (As we already talked about in the mails)

        October 3, 2011 @ 4:04 pm | Reply
        • Glad to have you on board.. I’m sure you will be a huge help to us!

          October 4, 2011 @ 8:12 am | Reply
        • Miguel Ângelo Santos Pereira / MrGeneral:

          I’m glad to be part of eNetSouth as well :-)
          Ready to work!

          October 4, 2011 @ 10:39 am | Reply
  60. Boris:

    Well, enetsouth does not meet even their own TOS, which I quoted in previous post. That is quite sad

    October 3, 2011 @ 3:56 pm | Reply
    • No, I will meet it with you. Rest assured the TOS will be updated to reflect a refund will be offered if there is a issue we can’t resolve with you or we have a unscheduled outage.

      It’s almost like going to buy a car and then find out you do not want it because I can’t get 40 MPG.. I’ve drove it for a couple of days put a few miles on it but even though I had every ability to see that it was only a 20 MPG car .. I’m going to go to the bank and raise a stink who gave me a loan on the car because I expected 20 more MPG.. In your case lower latency to where you are.

      We provided you with **EVERYTHING** we said we would. Buying the wrong product is not my problem.

      I will be terming your server later today and issuing a refund via PayPal.

      Brandon

      October 3, 2011 @ 4:03 pm | Reply
      • Boris:

        4 days passed from that ‘today’ and still no actions. That’s how enetsouth keep their words

        October 6, 2011 @ 7:54 pm | Reply
        • Boris:

          Everything is resolved. Thank you, Brandon, but the time of your responses is too long.

          //consider putting a link to a test file somewhere on your site – it will avert such issues as mine.

          October 12, 2011 @ 9:12 am | Reply
  61. @Boris – Thank you for the suggestion to better our services. I will do so in the future.

    If we can ever assist you in the future please let me know!

    Regards,
    Brandon Crawford

    October 12, 2011 @ 9:46 am | Reply
  62. Sergey:

    My server is down for more than 3 days. Downtimes like this happen every week or two. I’m not getting any status updates from support, nor warning emails about something that is happening or going to happen. Server just gets down. What kind of service is this, Brandon?

    November 7, 2011 @ 5:57 am | Reply
    • It’s called ‘being a runner’.

      They aren’t going to be coming back, look elsewhere.

      Francisco

      November 7, 2011 @ 6:01 am | Reply
  63. Enetsoutch’s site is offline. My VPS with them suddenly offline too
    All without warning

    November 10, 2011 @ 5:31 am | Reply
  64. Vasya Pupkin:
    November 11, 2011 @ 1:48 am | Reply

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