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RackVM - £20/Year 512MB OpenVZ VPS in France Exclusive Offer

Updated Sept 2010. Yes, RackVM is in deadpool. Servers died by end of August and the website no longer resolves by early September. FAIL.

RackVM Ben from RackVM sent me another awesome offer for the LowEndBox readers yesterday. Similar to their previous offer but requires yearly pre-payment. For £20/Year (~USD$31.28, or ~USD$2.68/Month) you can buy the following OpenVZ VPS package using this ordering link and promo code LEB-YEARLY2.

  • 512MB guaranteed/1024MB burstable memory
  • 30GB storage
  • 300GB/month data transfer
  • OpenVZ/SolusVM

That’s right — 512MB OpenVZ VPS for less than 3 bucks a month, if you are looking for a VPS in France. Do read our previous threads on RackVM. There are mixed-but-mostly-good reviews on this company.

280 Comments

  1. Daniel's avatar

    @NOName

    I doubt Bens ISP would tell LEA any info, however it is easy to tell if hes using a home or office connection.

    September 2, 2010 @ 6:20 pm | Reply
  2. NoName's avatar
    NoName:

    That’s the problem, with so many data protection laws it’s very hard to track someone like Ben down, btw 91.216.93.247 is still up so There must be atleast one VooServers dedi still online.

    September 2, 2010 @ 6:36 pm | Reply
  3. NoName's avatar
    NoName:

    And now it’s not!

    September 2, 2010 @ 6:41 pm | Reply
  4. NoName's avatar
    NoName:

    Just had a thought, it’s quite likely that Ben had each one of these servers on for a month and then claimed on the 30 day money back guarantee

    September 2, 2010 @ 6:43 pm | Reply
  5. bio4m's avatar
    bio4m:

    Theres a lack of transparency and reputation checking for low end vps providers.
    Too many fly by night operators like Ben out to scam people.

    Tempted to start a site to properly review VPS operators so this kind of situation can be avoided.
    In the meantime theres not much to do but hope Paypal sides with the customer for a change…

    September 2, 2010 @ 6:45 pm | Reply
  6. Tom's avatar
    Tom:

    http://www.novaloca.com/property-details/18950?search=true

    That address has to be fake as well. If you alert nominet, they will make sure he puts correct details up there, otherwise they can take the domain down. (or so i’ve heard)

    September 2, 2010 @ 6:57 pm | Reply
  7. Tom's avatar
    Tom:

    Just noticed…

    Reverse Whois: “Ben Harper” owns about 68 other domains
    Email Search: xenuk1@gmail.com is associated with about 21 domains

    I wonder if any of his other domains have valid address details?

    September 2, 2010 @ 7:17 pm | Reply
  8. AlexuSSS's avatar
    AlexuSSS:

    RACKVM is very very bad guy. чтоб ему гореть в аду сцукованину.

    September 2, 2010 @ 7:24 pm | Reply
  9. Aubs's avatar
    Aubs:
    September 2, 2010 @ 7:27 pm | Reply
  10. NoName's avatar
    NoName:

    @Aubs I guess he did, didn’t see it. mybad =-[

    September 2, 2010 @ 7:31 pm | Reply
  11. Aubs's avatar
    Aubs:

    My VPS is back up and running with the same IP as it has always had.
    http://rackvmcontrol.com/ is back up, but none of the other sites is up and can’t get to http://openvz.rackvmcontrol.com/ either.

    September 2, 2010 @ 8:01 pm | Reply
  12. Aubs's avatar
    Aubs:

    $ uptime
    21:20:59 up 3 days, 15:21, 2 users, load average: 0.35, 0.28, 0.23

    Anyone know how I can find out which node I’m on?

    September 2, 2010 @ 8:22 pm | Reply
  13. Francisco Dias's avatar

    @Aubs – What’s your IP? You can blank out the last digits but the first bit we can at least see what DC you’re at.

    Francisco

    September 2, 2010 @ 8:24 pm | Reply
  14. Aubs's avatar
    Aubs:

    @Francisco Dias:

    Is this enough?
    http://www.lowendbox.com/blog/rackvm-20-gbpyear-512mb-openvz-vps/#comment-8763

    My IP is in the 178.33.*.* range. Still shows as

    Hostname: 178.33.*.*
    ISP: Ovh Systems
    Organization: RackVM Providing low cost vps servers.

    using http://whatismyipaddress.com/ip/178.33.*.*

    September 2, 2010 @ 8:26 pm | Reply
  15. Phil's avatar
    Phil:

    One of my French servers just came back via SSH and claims to have been up for over 15 days (i.e. since I bought it). The IP is 178.33.8.* Other two are still down (French one 178.33.27.*, UK one 91.216.93.*). Is Ben getting things back on track? rackvm.com and openvz.rackvmcontrol.com are still down.

    September 2, 2010 @ 9:35 pm | Reply
  16. Mykeul's avatar

    Mine is up now !
    3 mins uptime
    UK03 Node
    OVH FR DTC
    178.33.28.x

    September 2, 2010 @ 9:38 pm | Reply
  17. NoName's avatar
    NoName:

    I guess we’ll have to wait and find out, but in all honestly, I doubt many people will still want to use the service after the events that have unfolded after the last few days. Plus there’s still the unexplained fake details etc… So I wouldn’t get your hopes up.

    September 2, 2010 @ 9:43 pm | Reply
  18. Mykeul's avatar

    Yes, clearly, I am tarring my files to copy them to another VPS.
    I bloqued payments on Paypal and filed a dispute about RackVM

    September 2, 2010 @ 9:49 pm | Reply
  19. Peter's avatar
    Peter:

    Phil you seem to be correct. Mine wont allow ssh access, it immediately terminated the connection when you enter the password.

    I can however access sites still pointing to it.

    September 2, 2010 @ 10:14 pm | Reply
  20. Dirk's avatar
    Dirk:

    My 178.32.70.xxx VPS (that in France) is again accesible via SSH and shows an uptime of 16 days.
    The 2 VPSes is have with them in the UK (91.216.93.xxx for both) are still not accesible via SSH and don’t respond to pings either)

    September 2, 2010 @ 11:02 pm | Reply
  21. LEA's avatar

    In the recent XVPS thread there appears to be some connectivity issue with OVH in France. So maybe that was the cause? But whatever, if you see your VM coming online, grab your files and run as fast as you can 🙂

    Although I do have Ben’s IP addresses I do not think I should disclose them here. Yes he has an UK IP address from a local broadband company.

    And sorry guys I think I am partly responsible for this fail. Head stopped working when I see things too good to be true 🙁 I also got a VPS there which I paid 6 pound for, although it has nothing but work files that I used to write the previous tutorial on Git/Trac hosting.

    September 3, 2010 @ 12:24 am | Reply
  22. Gary's avatar
    Gary:

    Not your fault LEA. People should be responsible for their own actions.

    Before spending any money on anything people should really do their own research about the past and future of a provider. If they didn’t bother, they clearly weren’t that bothered about losing the money. Personally I’ve taken advantage of a couple of offers from here that I just can’t imagine are sustainable for he provider. Perhaps they’re loss leaders to build up a customer base and get themselves some reviews, or perhaps there’s a less acceptable reason for these packages being so cheap, but if any of my VPSes go down I won’t be too bothered. They’re cheap and do the trick right now.

    There aren’t many providers I’d be happy to pay a year up front with…

    September 3, 2010 @ 12:33 am | Reply
  23. David's avatar
    David:

    I don’t think it’s LEAs fault at all. I only risked $8.56, and I knew there was a possibility it wouldn’t last. I have automated daily backups, so there’s no data loss for me, and I wasn’t using it for anything critical anyway. I realize that’s not the same situation for everyone, though.

    From my support emails with Ben, I don’t get the feeling that this was intentional. I don’t know one way or the other but that’s just my feeling. I hope Ben is ok. If he knew things were ending, it would have been nice to at least get some kind of notice, though. Even 24 or 48 hours would have helped many people, and if I’d known for sure they were closing shop, I would have wiped my data off before it went down, and gotten DNS changed earlier.

    September 3, 2010 @ 1:54 am | Reply
  24. Daniel's avatar

    @David

    You hope ben is ok?

    He is a fraud!. chances is his whois address is invalid. Phone number invalid… shall i continue? Any company that hides this information is clearly insane and should not be trading.

    This is what i have to say as a competitor aswell as a rackvm customer.

    September 3, 2010 @ 4:43 am | Reply
  25. David's avatar
    David:

    @Daniel, yes I hope Ben is ok. Maybe I’m too trusting, but I’m working under the assumption that he didn’t intend for this to happen, and something unfortunate happened. If it’s largely a one man show and something happens to the one man (accident, in the hospital?), then the show may stop.

    September 3, 2010 @ 5:17 am | Reply
  26. Daniel's avatar

    Yes you are correct david, but not in this case as he has actualy been replying to tickets he has also sacked his staff.

    http://www.webhostingtalk.com/showpost.php?p=6990146&postcount=63

    September 3, 2010 @ 5:51 am | Reply
  27. Mykeul's avatar

    @LEA It is not a connection problem with OVH, I live in France and I have access to a direct peering with them. The first thing I tested is the connection.
    My VPS (node UK03 I think) does not show 16 days uptime, but 11 hours as of now.

    Mykeul

    September 3, 2010 @ 6:01 am | Reply
  28. Gary's avatar
    Gary:

    Living in France and your ISP peering with them doesn’t matter if it’s an internal OVH routing problem. Not saying this is the case with RackVM, but that’s what XVPS attributed their hour or 2 of connection problems to.

    September 3, 2010 @ 9:17 am | Reply
  29. Daniel's avatar

    OVH/Kimsufi is fine. i have a few boxes with them myself.

    September 3, 2010 @ 9:21 am | Reply
  30. Gary's avatar
    Gary:

    Again, internal problems wouldn’t necessarily affect every part of the datacentre. I doubt this is what’s happened to RackVM mind you, the guy just sounds like a scammer.

    September 3, 2010 @ 9:33 am | Reply
  31. Phil's avatar
    Phil:

    Hi Guys,

    I’ve been in touch with Nochex and they’re going to try to get in touch with Ben. If he hasn’t replied by Monday, they’ll take further action (i.e. offer me a refund).

    I’ll let you know how I get on.

    September 3, 2010 @ 10:57 am | Reply
  32. Dirk's avatar
    Dirk:

    And who is Nochex? And will they refund other VPS customers of Ben too?

    September 3, 2010 @ 11:03 am | Reply
  33. Gary's avatar
    Gary:

    Nochex is a method of payment like Paypal. I’d imagine that if you paid via Nochex, they’d refund you too. The more people who complain to paypal/nochex/whoever, the more chance there is of all-round refunds.

    September 3, 2010 @ 11:21 am | Reply
  34. Phil's avatar
    Phil:

    @Dirk If you paid by credit card (which was only available to UK customers), the payment was processed / arranged by Nochex – essentially you pay Nochex and they pay RackVM. This means that for UK credit card customers, Nochex is the first port of call (see your credit card statement for their number), followed by your credit card company.

    They were really helpful, so we’ll see how it goes.

    September 3, 2010 @ 11:25 am | Reply
  35. Dirk's avatar
    Dirk:

    Not in the UK…but in Belgium.
    Paid parts with PayPal and part via Google Checkout.
    Disputed opened with both, paypal directly closed it as it was not above real goods. However if they receive a lot of complaints we still might get a refund via Paypal.

    September 3, 2010 @ 11:30 am | Reply
  36. NoName's avatar
    NoName:

    @Dirk, I’ve claimed on paypal many times for VPS issues, so I don’t know why some people say that it doesn’t work, I now have 2 cases open since yesterday, still open and waiting for response from Ben, if no response auto refund. Lets see 😉

    September 3, 2010 @ 12:43 pm | Reply
  37. Dirk's avatar
    Dirk:

    @NoName: this is what I got back from Paypal, less then 1 hour after opening a claim with them:
    “Our investigation into your claim is complete. As stated in our User Agreement, the claims process only applies to the shipment of goods. It does not apply to complaints about the attributes or quality of goods received. Therefore, we are unable to reverse this transaction or issue a refund. “

    September 3, 2010 @ 2:12 pm | Reply
  38. Daniel's avatar

    @Dirk

    Perform a chargeback, it may piss paypal off but you will get your money back.

    September 3, 2010 @ 2:17 pm | Reply
  39. Dirk's avatar
    Dirk:

    @Daniel: you mean via the CC company? To be 100% honest I can’t request a full charge-back as I received about 1.5 months of service on the 12 I paid for (that’s why I “only” requested a partial refund too).

    September 3, 2010 @ 2:21 pm | Reply
  40. Daniel's avatar

    Well personally i would request the full refund. As he has failed to even provider 3 months. Or find yourself a new Host that you can trust.

    September 3, 2010 @ 3:26 pm | Reply

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