Jonathan from TheHostHouse has sent me some updates with their previous KVM offers + new coupon code for their Xen HVM deals. First of all, their £2.97/month (~USD$4.88) 256MB KVM plans are still around. Use promo code KVMRECUR to get 40% off recurring discount to get that price. Here is what you will get:
- 256MB memory
- 16GB storage
- 160GB/month data transfer
- KVM/SolusVM
Jonathan has also prepared some special Xen HVM plans that can be customised, and promo code XEN50OFF that get you 50% off recurring discount — including configuration options! So I am able to get the following system up for £4.08/month (~USD$6.70).
- 512MB memory (from configuration options)
- 16GB storage
- 160GB/month data transfer
- Xen HVM/SolusVM
Here is the link where all the offers are. Jonathan has even included the actual coupon codes on the page to make sure you don’t pay full price! :) Servers in UK. Do check previous post where you’ll find discussions and benchmarks. They have also done quite a bit of work on offering FreeBSD to their customers. FreeBSD 8.2 is now available, and their own local FreeBSD repository. Jonathan has been in business since 2003 (at Sipero.com).
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In to the 2nd month with these guys (kvm) and so far *very* happy; great performance with very helpful & prompt support. Two thumbs up.
Ordered one, but thanks to paypal my account is probably going to need manual activation.
Also found the signup a little confusing, as I was trying to specify a UK location but then could not get the offer price.
Hi,
I’ll check into this now. Sorry if you had any issue but we will fix it.
I am trying to buy a VPS from you but no luck.
I am hold for verification for “fraud” could you please check and see what is happening with your billing system.
A quick follow up phone call from Jonathan after paypal limited my account(too many VPS’s this month) and all sorted.
If it stays like this it is a definite keeper.
this is xen or kvm ?
KVM
In second month with these guys on KVM (very solid service) and now using their XEN HVM (rock solid). No issues ever. Support is quick and decent.
ordered one, hope will be fast and stable
Interesting to see that you have already used up 16GB of storage, after you have just ordered…
16 Gb of storage has not been used but the space on this partition has been used up. The host node has 3.5 Tb of RAID 10 storage so plenty of space even for clients that want to upgrade their storage.
Wow, i didn’t notice you were from threhosthouse.co.uk Jonathan. :D glad to see you here..
Also in my 2nd month from their previous KVM offering. Good performance, no downtime, quick support responses. Can’t ask for more at this price!
I am trying to buy a VPS from you but no luck.
I am hold for verification for “fraud” could you please check and see what is happening with your billing system.
I have opened a ticket about 2 hours ago: #653773
Or if I am doing something wrong please let me know.
About 2 hours ago was 7am in the uk, as far as I am aware they do not have 24/7 support. I would give it a few more hours, I am sure Jonathan will sort it soon.
The problem is that I’ve tried a few days ago and I got the same answer from the billing system.
Anyone with problems with fraud flagging will needto submit government issued photoID scan to a ticket. Where possible don’t use free email addresses and make sure you select your country correctly.
One of the worst support system i ever got. I will inform lowendbox to remove this listing from your website. After reading here i bought their service and here is what is experienced:
1. I paid but the status is not paid.
2. I opened a support ticket.
3. I got a reply after 24 hours asking my invoice details.
4. Posted invoice details in support ticket then i got the VPS details in my mail.
5. I tried to login to my control panel without any luck.
6. I opened another support ticket without any luck.
I think i am going to rob out. So their service is not recommended at all. I am a very big customer of VPS. I think it is better to use my old provider.
Thanks.
Well, my experience is totally the opposite. Support replies within half an hour and my KVM and now XEN HVM are running smoothly.
Hi Asim,
Then i think i am one of their special customer they don’t count. I am using Germany based server.
I got another incident now:
I opened a support ticket to change the rDNS setup. I read well and post the ticket according to their rules. I got replies after 2 or 3 hours. Good. But after 24 hrs the rDNS is still pending. It is not showing up. So i replied the ticket again and waiting for the response.
I don’t know their server well, but i am indicating towards their poor support system. I hope it will be OK and i will get a good VPS provider for all my future needs.
Thank you.
Your payment was via Alertpay I believe and I could not trace the payment which is why I asked for details but I did actually activate your VPS during this time, Since then I’ve also resent your login details and as requested setup your rDNS. Please bear in mind that sales and rDNS requests are not dealt with 24/7.
I actually respind to your rDNS request within 90 minutes but these can take around 12 hours or sometimes longer to fully update on the internet.
Thanks Jonathan, i got it. Many hours past but still it is not updated, that is why i opened the ticket. Still it is not updated.
I’ve replied to all outstanding tickets but I think with your I need to raise this with the DC as the rDNS does not seemed to update yet. Apolgies for any delay in replying buy since this posting we have been getting sanything you to 15 new orders per day and lots of pre-sales enquiries. We are trying to process these ASAP.
For sake of clarity rDNS and sales/pre-sales requests are NOT dealt with 24/7 These are dealt with during normal UK business hours of 1000 to 1800. Sometimes we will deal with these outside these hours but we don’t guarantee that.
Just automate it (the rDNS) and it will save you a lot of headache with impatient customers :)
Hi,
Unfortunately the Datacentre will not delegate rDNS to us so everything must go through their system.
I can’t remember the URL, but they have a rDNS setup option in Solus VM. I just clicked that enter my rDNS setup and everything done. I did not use them only for high price.
Thanks.
Jonathan,
If I choose quarterly billing and after the quarter choose annual billing will the discount continue? Also will the discount apply to upgrades taken at a later date?
Thanks in advance
Providing you keep your account in good order then you’ll retain the discounts if you upgrade or downgrade resources or change payment term.
Thank-you for your reply. Will sign up tonight. May trial both kvm and xen for a quarter and see which one works for me.
Last question are both these xen and kvm in the uk?
Cheers
Yes XEN, XEN HVM, and KVM are all in the UK. We offer openvz in USA, Germany, UK, and the Netherlands.
I got the hvm yesterday. Haven’t really done anything with it. But seems very fast.
Thanks
We did sell out of KVM VPS but as this promotion has proved very successful and there is still good demand I’ve added more special offer stock with the 40% recurring discount. Don’t miss out as although we will do more offers in the future these will be at a higher price.
Stocks are also getting low on both the XEN and XEN HVM plans with the 50% recurring discount. With current order levels these will probably only last between 3 and 10 days.
Following client requests we’ve added a few more XEN PV templates as well but if you don’t see the one you want just open a Pre-Sales request with your needs and we will do our best to add it if possible. Over the past 6 weeks we have more than doubled the available XEN HVM and KVM ISOs available for installation.
Hi Jonathan,
Do you have any plans to add CentOS 6 template any time soon? Thanks!
Hi,
When it is released it will be added For now we have Scientific Linux 6 templates.
It has been released, three days ago.
http://www.centos.org
4 days uptime? I was trying SSH to my VPS just to realize it was OFF! And It wont boot.
Hi,
Network routing issues now resolved. There are a few VPSs where clients need to ensure network is correctly configured in VPS. If you still have any problems then please raise a support ticket with root login details.
Yeah I had same issue last night. Logged a ticket and Jonathan came back straight away and informed me that they were having some networking issues and were working to fix the problem.
Yup, Jonathan contacted me explaining the issue. I hope they fix the problem soon.
Hi,
Issues are fixed so if your VPS still has issues please create a support ticket giving your root login details. I think there are at most 3 clients with this issue. One has already been in touch. I emailed you Carlos several agos ago but haven’t had a reply back yet.
Thanks. All seems fine now
We now have a US server online for KVM in our Scranton, PA Datacentre
Test IP: 204.124.180.10
Group order link updated – Just selected US KVM and this will be setup in the US DC https://secure.thehosthouse.co.uk/cart.php?gid=15
Promotion codes KVMBETA 60% one time and KVMRECUR 40% recurring apply whilst stock lasts but only 12 VMs currently available so we expect to sell out fast.
Following success of these XEN HVM, XEN, and KVM promotions we are now low on stock so please don’t miss out. The maximum available accounts are as follows as of 1800 GMT 6th July 2011
XEN HVM 8
XEN PV 2
KVM UK 15
KVM US 12
Don’t miss out while we are able to offer these high discounts.
Whether you plan to repeat this offer?
We have no plans to repeat the same offer as our nodes are near to capacity and our costs are rising. As some of you may be aware there is now a worldwide shortage of hard disks and price of 1TB hard disks have increased by at least $100 over the price a few months ago following the recent floods in Thailand.
Please feel free to submit a pre-sales support ticket and I’ll see what I can offer you.