IPAP.co emailed me their virtual dedicated server offers a while ago. Decent packages on either Citrix XenServer or VMWare ESXi platform, and the price starts at $6.95/month for their “VDS Eco” plan.
- 512MB memory
- 50GB storage
- 50GB FTP backup storage
- 4TB/month data transfer on 100Mbps
- Citrix XenServer or VMWare ESXi (with Premium Plus license)
Servers are with VolumeDrive in Scranton according to their datacenter page, which I think will go through BurstNet for connectivity. While their About page is still empty (and the rest of the site far from “organised”), from their previous offer page they are UAE/Turkey based. At lease vRozenSch00n has good reviews on their service. Their WHT account is still disabled. Although they claimed that “it has been described on our website” (I guess this not-very-informative blog post), “other people’s jealousy” has been blamed — I still don’t find that convincing. They have indeed fixed quite a bit of issues on their website. It is also now hiding behind CloudFlare. We’ll see.
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Nice TOS http://ipap.co/about/tos/
If by ‘nice’ you mean `Frontpage Fustercluck`, sure <_< That was painful to even skim through -_-;
don’t buy if you want to sleep at night, horrible.
Can u plese describe to everybody what was your issue and be more clear? because you semm more like a spammer to me!
At least ‘marco’ can spell.
He’s 16 years old., let’s give him a break,…………
Spammers … :)
Good for you , and for yor info , IPAP is NOT one man company ;)
“At least ‘marco’ can spell.”
“He’s 16 years old., let’s give him a break,…………”
It is very bad manners to comment on the spelling and grammar of others. Not everyone has learned English as a native language.
It is your behavior that is about the level of a 16 year old.
I fail to see what the problem is here. We can see that English is a second language for the admin but from what i have seen, i would like to ask, do any of you actually have any **actual** problems with this host? The admin seems to know what he is talking about and is willing to help so why are you concentrating on his grammer and spelling?
@dd: I’d have to say a lot younger than 16. Attitude like that earns this lucky poster a 8 year old level.
My god! The font! It burns!
hiding?
direct-connect.ipap.co has address 173.242.117.177
Yeah, hiding made no sense to me either. CloudFlare is a great service :)
Hehe. “Hiding” does not meant to be a derogatory term here. I was just explaining the IP changes since last time.
Actually the Main reason for using Cloudflare is that it speeds UP the site loading!
Cloudflare provides many feature , HIDING … is not one of them!
“Actually the Main reason for using Cloudflare is that it speeds UP the site loading!”
so your server too slow to host your website ?
‘Speed up’ means more speed , actually WordPress themes are slow in some cases and CF is making better performance , i recommend you to take a look at their website and use their service if you want … :)
I already use them :) btw I’m interesting on your webnx plan, hehe, when that will available
Funny how they deleted that record, isn’t it? It’s almost like… they were trying to hide.
@LowEndAdmin, typo title? Do you mean “scratchtown”? :P
Hi,admin
Can I use my own windows 2003 license or my win2k3 iso?
I have get my own from microsoft.
thanks.
Yes , but installation would be on your own :)
we will give you some access like KVM , and you will install the OS
That’s great.
well. do you have any west coast server?
Well, No you actually can’t. In accordance to Microsofts Acceptable Use Policy on Windows Server license’s you cant use your own license on hardware you do not own.
Virtual Machines aren’t hardware, though!
And I’ve never heard about this in the AUP.
Virtual Machines just run on thin air.
… or do they
(watch this video immediately after reading the above for the best effect)
http://www.youtube.com/watch?v=a1Y73sPHKxw
I was with IPAP and thought their service was very good compared to some other VPS providers. Don’t know why there’s so much bad ‘press’ about them.
I do think the TOS does need to be improved though to be honest.
Thanks :).
TOS will be changed our new sister website is coming …
There is not bad press actually people want to say bad to sell their own ,
Making fun of our english , and typos says they have got nothing else to say
Maybe it’s the voice of experience trying to help out a newbie.
And some of us have been very specific as to the problem with your company. If customer service and your presentation actually was important to you, you would have followed up with what we were suggesting instead of blowing us off. Even LEA up there in his review pointed out there were issues.
DRMIKE is helping you not dishing you.
Most of us know you are providing cheap and reliable service.
ABOUT page need information. (who you and what is your vision and growth goal which will indicate that you are here for long run(at least). It should also informative and inviteable or interesting for viewer or future customer wants to be.)
TOS need touch up (a lot) :)
It looked like childish. You need to look at others or get yourself online legal service to write one for you (it is cheaper to use online legal service).
It will protect you from a lot of things and show you that you care.
About the About page we are still waiting for our sister website to come up and then we will post everything on it!
i noted your kind posts and will use it in our website ;)
actually i really care about what people are thinking about us what they want from us and what makes us more disciplined .
so i really appreciate if any one can even help us more with this :)
@ Drmike , if you were like this you are now , we would respect all of your words , but please accept at very first , you was like someone else ;)
At the time i am asking our Legal Adviser to work on ToS and me myself will take a look at big companies’ ToS(s).
We would be more than happy if someone names some of these online legal services…
Hello again mike ,
we was ready for about 100 orders ;)
BTW out of nowhere , a Chinese website like lowendbox put our offers on their website , that is why we got overwhelmed :(
i can tell you we got some HIGH traffic that caused our website to be down for 30 mins!
that is why we are late ;)
New Servers will be ready on WebNX in 2 days!
Locate in LA?
I sent a sales email to volumedrive 2 weeks ago
Still no reply
That is why people prefer us as we are fast ;) (I meant only for VPS and VDS)
but They are overwhelmed as per Josh sayings ..
But still i do not get what is the relation between this post and them?!
You use VolumeDrive, so I’m just saying your lucky that they respond to your emails.
http://www.webhostingtalk.com/showthread.php?p=7361426#post7361426
We have lots of servers there … i think that bring us priority!
Why are you posting this here?
What goes around, comes around.
As i said i just wanted to tell this man why Josh didi not answer because they are overwhelmed with hundred of orders ATM
any way sorry for being off the topic , ….
I was not talking to you. I was talking to Daniel, he was picking on me for being off topic on some other thread.
Sorry if it looked like I was picking on you on another post.
Some see me as horrid, but im actually as nice as a teddy bear :)
They were selling x3450’s for $50/month. Are you surprised that they are being slow on the orders?
On the other hand, I have a volumedrive VPS right now and I can tell you it is almost as bad as Virpus. In just a couple of days I have seen iowait of 95%. Logging into ssh can take several seconds, and my vps locked up for over 30 minutes writing a 200 mb file before I rebooted it.
Just yesterday they shutdown the VPS without notice because they were doing emergency updates. When they were done with it, they didn’t even bother booting it back up.
So what is it with US?
We do not resell their VPS(s) and we not do URGENT maintenance at all!
all maintenance will be announced at least 48 hours in our New Blog
IPAP I was talking about volumedrive, not your company.
I had a bad experience with Volumedrive before when they claim my server having too high of a bandwidth spike and limited me to 10mbps. And it was pretty terrible support which reply to me like once a week. Left after a month when they capped me the 4th time, leaving my pocket out of my setup fee :(
Anyway I was quite tempted when that $50 X3450 offer came out. But thinking about it now I doubt their network can really handle all those 100mbps unmetered new servers. May be it is alright now but when those new seedboxes start filling up and push bandwidth like crazy then people would all cancel their server and VD get all the free HDD upgrades and Ram upgrades that people paid for.
Network wise VD was good half a year ago. Though I don’t know if it is still good now.
Their network has had random disconnects monthly (sometimes bi-monthly) ranging from 2 minutes to 2 hours.
I agree on this as we have to be honest ;)
I am intested at your WebNX server.
Please message me when it is ready.
thanks.
We will sir , Thank you for your interest in our services
:)
I srly dont like the unprofessional TOS.
No thx.
How so?
Thank you but our ToS is not maing customer a criminal like any other company we just added the rules we have :)
if you ant more rules i will give you a FULL ToS that will likely making customers criminal :)
Actually here in the States, your AUP would be thrown out if it was brought in front of a judge. It’s very sloppy, nothing and no one is defined, and is pretty full of holes. You don’t even define who your own company or who your clients are in the document, a requirement in most countries. For example, you reference someone called “US” but without defining who US is, it’s legally meaningless.
Have you even read anyone else’s TOS/AUP?
I think we’ve covered this before. Over a dozen years experience in hosting here. Maybe you should consider what folks are trying to tell you when they tell you you have problems.
And please get a darn spell checker. I at least have an excuse.
Now it is a GOOD critic on our ToS , i assure you we will change our ToS in 7 days and will update everybody in this thread :)
IPAP admin, is it possible to have the bandwidth decreased to lets say 2TB and scrapping the 50GB backup space for more memory?
We can give you more memory with al these things as promotion :)!
Very nice!
I will signup now. Do i need to create a ticket about this :) ?
I’m interested also :)
Can I order a package and have a free memory upgrade ?
Regards,
/Sorin
For this please open a ticket and ask our Senior Manager for this you know i am not at the position to give lots of these free stuff :(
but i am sure he will help you in 2-3 hours ;)
But we will have this for BluePanda as we promised
How much memory are we talking about?
Can you offer me 1g ram 1TB bandwidth no backup for same price?
Hello,
NO BW change NO HDD change :)
RAM will be upgraded to 1GB on Eco
2 GB on Med
4 GB on Prem if you prepay for 3 months in advance :)
@IPAP CO Admin:
How do I do that? Your shopping card only allow 1 month.
Is any VDS will be available in WebNX?
Yeah , please open a ticket for this however your server would be ready with extra RAM
and please specify in Ticket that what location you prefer so that we can help you even better!
Created a ticket about this :)
I have no idea what locations you have available if im honest.
I though you guy only has scranton PA location (USA) for XEN/VMWARE.
It is also available in Germany?
Scranton servers are full ATM :)
we have Germany and i wish Webnx delievers the servers any time sooner!
Could you guys take a look at ticket number 9055 please? Thanks a lot!
Hello,
answered that couple of hours ago we are backed up with many orders and just ask you to be more patient
Thanks a lot IPAP Co admin.
Is it possible to pay using Alertpay? I’m not using Paypal or Liberty Reserve.
AlertPay can be available can u please email me at info in 24 hours?!
Do you have any update regarding Alertpay payment? I sent an email to you more than 12 hours ago.
Is the download speed on the VPS slow or is it just me? Getting an average of 100kb/s -> 280kb/s
YOu can use Cache fly or any other test speed for testing the speed of your VPS!
You can expect to know about the pipe capacity with Cachefly which is a CDN. You may be downloading the file from a server next to your rack. ;)
each DC has a test file you an always try them :)
All VPS Orders delivered (VPS not VDS)
althogh some of VDS orders delivered to customers and rest would be delivered in next 48 hours :)
if you want your VDS this week i would say go and order now because servers are getting full … :(
i’m ordering vds, still not receiving it, almost 24 hours since pay..
Hello,
it will be ready soon sir as we said 24 to 48 hours !
@IPAP Co admin: which location are you provision for VDS?
@IPAP Co admin:
I would like to order VDS Med (2g) plan with Citrix XenServer.
let me know when they are available.
Still waiting for mine too but i will wait the 48 hours before raising this issue again :)
Bluepanda, which location are they provisioning your vds?
I asked for Germany :)
Thanks for the info.
Hi,
We provision on germany and USA :)
Also WebNX servers will be available soon :)
IPAP Co admin, are you provisioning vds on WebNx server location? or just dedicated servers only?
only VDS we do not provide Dedis anywhere else than VD at the moment!
Hi,
I am just being curious here. Why does it take so long to create a VDS apposed to creating a VPS? Surely all that needs to be done is a username and password created to the VMWare panel so we can install the OS ourselves?
Do the orders need to be manually keyed into the VMWare server? Is that why it takes long?
When orders are high and most of people want us to install OS it takes time and actually having servers which can host VDS is more important!
Does that mean you are waiting to buy more servers from VD – your current dedicated server provider?
Or do you already have the servers ready and its just a matter of time as you are currently installing the OS on different VDS’s?
Sorry but i’m curious, never had a VDS before :)
IPAP Co admin,
Could you let me know when VDS at WebNX server are available?
I would like to have a VDS on Critrix Xenserver.
Hey,
Why Webnx? we do not have XenServer at WebNX we have KVM over there :)
Oh.
You offer KVM on WebNX? can I use windows there then?
Sorry about that, cuz I don’t know much about that.
IPAP Co admin,
I take kvm at webnx if available.
KVM is full virtualization so you can use windows
IPAP Co admin,
Is it available for me to order?
We have servers but we install OS (ESXi,Xen,Linux) on them depending on orders
Thank you for explaining that. Its great to see that you are not keeping us in the dark :)
I will **try** to patiently wait haha.
Still waiting for my VPS to set up, not complaining, just saying :)
Would be Ready today
Hmm.. Still waiting for mine too :(
He stated that it’s going to be “next 48 hours :)” on March,30,2011 11:49am USA central time.
If I predicted correctly, you would have 24 hours to go. :)
Oh :(
I thought he meant 48 hours from when i ordered.. (Order time: March 29, 2011 @ 1:29 pm)
11 days waiting for my server :(
Is it dedicated?
all dedis would be online on monday , tuesday ;)
So… Ill need to wait half a month for my server I was told would take 3 to 5 days?
You guys really shouldnt make promisses that u cant fulfill.
IT’S MONDAY, please deliver my dedi.
Done :)
We sent you an email and your server is on OS Installation Process and will be accessable in 1 hour!
Hello
sorry for delay we areworking on all requests hard to have all VPS(s) online !
Please be patient :(
IPAP Co admin,
Your Webnx kvm are available to order?
If so, i will order it. Please let me know.
At the moment sir i can not prmised please give us time to deliver current services!
ok, I will wait until when available.
Please keep me/us posted.
Hello ICAP, i did order the VDS Eco. I want to know for how long i will wait for the account to be set up.
I’m hopping you are good host :)
we sent out email to all customers that has not received yet their info!
max friday’s night!
Hello,
sorry for this delay some VDS(s) delivered we are currently more than busy :(
even we have called ALL of our staff to work on this so please be patient and be help of us!
so that we can get all orders ready till weekend (end of friday)
after that we would be in normal way … :)
I saw in the email that all orders were going to be done by midnight on Friday GMT. Mine has not yet been processed and i would like Germany.
Thanks, im hoping this is going to be a good experience :)
It is thursday :)
your order would be on giga international DC!
Oops. My bad. I better sleep haha! Getting tired :P
Oh and not sure what giga international DC means..?
what is the best OS to choose, I have a high traffic site
Giga-international.com
depends what is your website … :)
Test File of Hetzner Online AG :
http://hetzner.de/100MB.iso
Test IP :
88.198.193.1
Giga INternational :
91.194.91.215
http://www.giga-hosting.biz/treiber/testfile-100MB.test
my site is portal urbanazebra.com( its on Macedonian language), and i have current problem with my host its says i use to much CPU % because of my traffic (10 000 daily), so pleas help me to choose the best OS
That looks fine. The download is done in less than a min on my connection at home and the latency is great :)
I would say our Shared Webhosting services would be better if your site is PHP :)
our webhosting service is on 8 Core servers with 16 or 24 GB of RAM and is secure and optimized .
on which DC? hetzner or giga?!
Giga :)
i receive the mail to send u the os and the location, i will not send u the OS because i don’t know who is the best for me and my location i want to be Germany. Just to replay or to send it to the other mail to ********@gmail.com
hentz i fast as hell
hentz is fast as hell. sorry for bad spelling :)
can u please email us regarding your site? as we need some info that must not be revealed!
please email to our GMAIL account !
sorry for that, i did send you an email :)
i’m gonna ask for refund…, can’t wait anymore..
an update got my VPS in US :
Fairly good considering the price, isn’t it?
Ah your VDS has 2 Cores! please ask support to make it 4 for you!
:(
Just to give everyone an update….
I am still waiting for my VDS and this is NOT an April Fool’s joke! :)
Have emailed to gmail account?
if yes a tech will be setting your VDS UP :)
April Fool’s Jokes does not exist in our country BTW :)
Yes I emailed within 10 minutes after I saw the email (sent @ Thu, Mar 31, 2011 at 6:51 PM EST).
Hopefully I’ll have my first VDS to play around with this weekend, but thanks a lot for keeping me up to date!
Just thought i would add.. Same.
Hello
it is being setup :)
You can talk to tech irectly withing that email !
Still waiting for my VDS either.. Hope it worth the waiting.. and just to remind ipap admin to change the due date..
Hey faizal , we have delivered some VDS today and are delivering right now!
Hi, I have tried to contact through mail since yesterday but I didn’t get a response, so I thought I would ask here…
I have a couple of questions:
1. Is this is a real company? Do you recommend this company? Any real customers recommendations?
2. Does IPAP accepts payments from Egypt?
3. Does IPAP support OpenSuse 11.3 or 11.4 on vps?
Thank you…
Ahmed;
you should figure it out by browing.
1).Some people already has vps and VDS so yes they provide service for real.
Also, you can look up “fajar” already post download speed and disk speed of his vps (US).
2)IPAP Co. is based in Turkey. So, IPAP Co. you can ask. I think, if you can pay with paypal it might take it.
3). according to their site, they can install any linux if you open a ticket and request for it.(might pay for non-opensource os.)
Hello Ahmed ,
sorry if you got no answer as we are busy at the moment :)
but answers :
yeah it is real why you think it is not?(we have registered company in almost 5 countries)
I am not here to say that IPAP.co is a big hosting provider now , NO it is not , but we have plans to expand it as we did not this rate of customers in few months!
i admit that our About page is not complete :)
however , we have offices in Turkey,Armenia(for hardware trading stuff),UAE, Iran(Warez Hosting , Colocation and DNS failover for middle eastern customers),Canada(will be ready soon) and of course Poland :)
About your Egyptian Payment , at this time regarding Egypt problems , we do not accept CC from Egypt but you are welcome to use Paypal,MoneyBookers or Liberty Reserve
Thanks for the quick response…
Sorry, if you looked a little offensive but I have been searching for a couple of days and I have seen many sites that are certainly a fraud… a couple of reasons why I asked if it was real, I don’t mean to be picky, but while I remember the reasons please, allow me to give you the picture..
1. Your website template is used by about 4 other hosting companies that offer similar stuff… they even use the same icons and very similar hot ads.. obviously it is a template… which is generally not a big issue but try to modify it so that the all three don’t look that similar….
Besides, the site text looks weired under chrome/linux… I haven’t tried anything else to be honest, but here the html is full of canvas tags… and it doesn’t look good.
2. You have live support which is great, but I checked continuously for 2 days and there was no one online… I tried in all possible times… If you don’t have someone to handle support it is fine.. hide the feature for now.. and write in the site that you will respond in 24 hours for example… that sets expectations.
3. Your contact us mail is on live.com and gmail… which is acceptable for live chat but IMHO you must write a mail @IPAP.co … it was really weird to me that a hosting company that has data center don’t use their mail… If I am sure that you are real… it doesn’t matter but when I don’t…
4. there is no address and contact details… write down some real contact info… phone numbers and addresses, that helps a lot with the credibility…
Again, I didn’t mean to be offensive, in the end we are techies and what really matters is the actual work… but a few suggestions that help people see that you are real, and if you have branches in 5 countries.. you must write that… It helps a lot in people’s first impression about you.
Actually, I wouldn’t have taken a second look if I hadn’t seen this forum…
You are doing good job on this forum… keep it up.
Wish you all the best…You seem to be offering something good, just need some “Makeup”…
Moneybookers should probably do it.. I will be back in a couple of days when ready…
Thanks again.
Thank you for your great suggestion ,
1 – Yes it is , we are now working on a new theme …
2 – That is not live support , that is live sales chat , even without sales chat online we are under heavy rate of orders ,specially after that Chinese website post , so live sales would not be online till Monday or Tuesday
3 – We do not have DC in US,BTW we have info email if you fill that form , it will send an email to info or you can simply use info at ipap dot co
4 – we are not USA based , so putting address would be meaning less :)
Our offices are not for public visitation
and …. :)
5 – A toll free number would be online in coming week
I still think you should write down the address… even if no one will ever visit.. but it would have made me feel different about it… and the toll free number is v.good for marketing.
Good luck again… You do look like an active company since you are working till a late hour on weekend… Good luck :)
We will write down our address then ;)
We have VDS to deliver there will be no time as weekend … :)
Hello, i am again going here to say that my dedicated server was not delivered. First when I hired they said it would take 3 to 5 days. It was not delivered.
Then I was told it would take 3 more days. It was not delivered.
Then i was told that in 1 or 2 days IT WOULD BE DELIVERED, the deadline was yesterday, yet it was not delivered.
yeah, 11 days, and still no server. I really dont care about “1 free ip” or “hd upgrades”, I just want the server I paid for. My services are offline, and I am loosing my clients. I really hope that now you gus PUT A VALID ETA, and not a lie or a guess.
Hello
we will have your server , i know you may understand it is not our fault
you server will come with 500GB HDD and unlimited BW and 10IPs for excuse :)
anyway , we did everything in our hand to have it sooner!
why is it that it’s not your fault?
Because we are not the one who places servers in rack :)
My account was setup with Linux by mistake so i thought i would take the opportunity to post the results from the tests and the info of the CPU.
Hi ,
as this issue :( i have to say that i am now downloading windows ISO from Microsoft website , the problem is that for no reason on some servers their download link , represents 404 error but i am now working on it sorry if my colleague made this mistake!
It is no problem at all, it gives me time to test the hardware properly as in windows you do not get such precise timings.
I really would like access to the VMWare panel so i can go ahead and do this myself as the plan was to try Windows for a little while then move to linux if it is stable enough :)
If you focus on getting my username and password to the panel then this would be much more helpful than installing the OS for me.
There is not panel for the Xen.I don’t know whether any panel for the VZ.
It means that you have to open a ticket to reboot or reinstall you OS.
And setup time is take up to more than 24 hours which they promise will be deleived in 24 hours.
I think they are using VMware according to website information. So, ask them to allow to use vcenter.
it is not Xen it is XENSERVER which has no panel
we have SOlusVM for OpenVZ and ViClient for VMWARE and SolusVM again for KVM :)
but XenServer :(
Do any of your tech people familier with XVP? for citrix xenserver.
almost 48 hours wait, and still got no details received. preparing to post a ticket now
Please email ipapbilling gmail com
i will take a look and make your VPS ready in few hours!
Am I the only person who would not do this? That’s like Softlayer asking me to email softlayerbilling@gmail.com – same context, you really need official domains. I nor many people will trust to send externally like this.
Sir,
you can always email; support,info,sales,billing at our domain :)
the reason i ask for that email is that we can manage orders there better when orders are alot!
anyway yu can email info ipap co :)
But asking people to email a hosting company at gmail in the modern era is just wrong and hard for anyone to trust.
you could actually use gmail infrastructure with google app suite… it is free and you use all gmail stuff with your domain
I bought a vps with them today and already paid me they do not have the data, when sending email to them and do not respond, I am disappointed with this company.
Just passed here to say that my dedicated server was delivered :) I hired the athlon x4 dedi plan, yet it came with little changes and upgrades :)
Here are some test results:
Fist the hardware, output of lshw
[root@cl-443 unzip]# lshw cl-443.volumedrive.com description: Desktop Computer product: G31T-M (To Be Filled By O.E.M.) vendor: ECS version: 1.0 serial: 00000000 width: 64 bits capabilities: smbios-2.5 dmi-2.5 vsyscall64 vsyscall32 configuration: boot=normal chassis=desktop family=To Be Filled By O.E.M. sku=To Be Filled By O.E.M. uuid=00020003-0004-0005-0006-000700080009 *-core description: Motherboard product: G31T-M vendor: ECS physical id: 0 version: 1.0 serial: 00000000 slot: To Be Filled By O.E.M. *-firmware description: BIOS vendor: American Megatrends Inc. physical id: 0 version: 080014 date: 01/07/2009 size: 64KiB capacity: 448KiB capabilities: isa pci pnp apm upgrade shadowing escd cdboot bootselect socketedrom edd int13floppy1200 int13floppy720 int13floppy2880 int5printscreen int9keyboard int14serial int17printer int10video acpi usb ls120boot zipboot biosbootspecification *-cpu description: CPU product: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz vendor: Intel Corp. physical id: 4 bus info: cpu@0 version: Intel(R) Core(TM)2 Quad CPU Q8200 @ 2.33GHz serial: To Be Filled By O.E.M. slot: CPU 1 size: 2333MHz capacity: 2333MHz width: 64 bits clock: 333MHz capabilities: x86-64 fpu fpu_exception wp vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm syscall constant_tsc pni monitor ds_cpl est tm2 ssse3 cx16 xtpr sse4_1 lahf_lm configuration: cores=4 enabledcores=4 threads=4 *-cache:0 description: L1 cache physical id: 5 slot: L1-Cache size: 128KiB capacity: 128KiB capabilities: internal write-back data *-cache:1 description: L2 cache physical id: 6 slot: L2-Cache size: 4MiB capacity: 4MiB capabilities: internal write-back unified *-memory description: System Memory physical id: f slot: System board or motherboard size: 4GiB *-bank:0 description: DIMM SDRAM Synchronous product: PartNum0 vendor: Manufacturer0 physical id: 0 serial: SerNum0 slot: DIMM0 size: 2GiB width: 64 bits *-bank:1 description: DIMM [empty] product: PartNum1 vendor: Manufacturer1 physical id: 1 serial: SerNum1 slot: DIMM1 *-bank:2 description: DIMM SDRAM Synchronous product: PartNum2 vendor: Manufacturer2 physical id: 2 serial: SerNum2 slot: DIMM2 size: 2GiB width: 64 bits *-bank:3 description: DIMM [empty] product: PartNum3 vendor: Manufacturer3 physical id: 3 serial: SerNum3 slot: DIMM3 *-pci description: Host bridge product: 82G33/G31/P35/P31 Express DRAM Controller vendor: Intel Corporation physical id: 100 bus info: pci@0000:00:00.0 version: 10 width: 32 bits clock: 33MHz configuration: driver=agpgart-intel resources: irq:0 *-display UNCLAIMED description: VGA compatible controller product: 82G33/G31 Express Integrated Graphics Controller vendor: Intel Corporation physical id: 2 bus info: pci@0000:00:02.0 version: 10 width: 32 bits clock: 33MHz capabilities: msi pm vga_controller bus_master cap_list configuration: latency=0 resources: memory:fea80000-feafffff ioport:dc00(size=8) memory:d0000000-dfffffff(prefetchable) memory:fe900000-fe9fffff *-multimedia description: Audio device product: N10/ICH 7 Family High Definition Audio Controller vendor: Intel Corporation physical id: 1b bus info: pci@0000:00:1b.0 version: 01 width: 64 bits clock: 33MHz capabilities: pm msi pciexpress bus_master cap_list configuration: driver=HDA Intel latency=0 resources: irq:225 memory:fea78000-fea7bfff *-pci:0 description: PCI bridge product: N10/ICH 7 Family PCI Express Port 1 vendor: Intel Corporation physical id: 1c bus info: pci@0000:00:1c.0 version: 01 width: 32 bits clock: 33MHz capabilities: pci pciexpress msi pm normal_decode bus_master cap_list configuration: driver=pcieport-driver resources: irq:185 ioport:e000(size=4096) memory:feb00000-febfffff *-network description: Ethernet interface product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller vendor: Realtek Semiconductor Co., Ltd. physical id: 0 bus info: pci@0000:01:00.0 logical name: eth0 version: 01 serial: 00:21:97:d9:5e:d4 size: 100Mbit/s capacity: 100Mbit/s width: 64 bits clock: 33MHz capabilities: pm vpd msi pciexpress bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full ip=173.242.119.42 latency=0 link=yes multicast=yes port=MII speed=100Mbit/s resources: irq:217 ioport:e800(size=256) memory:febff000-febfffff memory:febc0000-febdffff(prefetchable) *-pci:1 description: PCI bridge product: 82801 PCI Bridge vendor: Intel Corporation physical id: 1e bus info: pci@0000:00:1e.0 version: e1 width: 32 bits clock: 33MHz capabilities: pci subtractive_decode bus_master cap_list *-isa description: ISA bridge product: 82801GB/GR (ICH7 Family) LPC Interface Bridge vendor: Intel Corporation physical id: 1f bus info: pci@0000:00:1f.0 version: 01 width: 32 bits clock: 33MHz capabilities: isa bus_master cap_list configuration: latency=0 *-ide:0 description: IDE interface product: 82801G (ICH7 Family) IDE Controller vendor: Intel Corporation physical id: 1f.1 bus info: pci@0000:00:1f.1 version: 01 width: 32 bits clock: 33MHz capabilities: ide bus_master configuration: driver=PIIX_IDE latency=0 resources: irq:193 ioport:ffa0(size=16) *-ide:1 description: IDE interface product: N10/ICH7 Family SATA IDE Controller vendor: Intel Corporation physical id: 1f.2 bus info: pci@0000:00:1f.2 logical name: scsi0 version: 01 width: 32 bits clock: 66MHz capabilities: ide pm bus_master cap_list emulated configuration: driver=ata_piix latency=0 resources: irq:209 ioport:d080(size=8) ioport:d000(size=4) ioport:cc00(size=8) ioport:c880(size=4) ioport:c800(size=16) *-disk description: ATA Disk product: Hitachi HDS72101 vendor: Hitachi physical id: 0.0.0 bus info: scsi@0:0.0.0 logical name: /dev/sda version: JP4O serial: JP2921HQ27E36A size: 931GiB (1TB) capabilities: partitioned partitioned:dos configuration: ansiversion=5 signature=00080b4c *-volume:0 description: EXT3 volume vendor: Linux physical id: 1 bus info: scsi@0:0.0.0,1 logical name: /dev/sda1 logical name: / version: 1.0 serial: 3fdae800-981d-4724-89b0-e590d4abd41c size: 927GiB capacity: 927GiB capabilities: primary bootable journaled extended_attributes large_files ext3 ext2 initialized configuration: created=2011-04-04 07:35:27 filesystem=ext3 label=/1 modified=2011-04-04 15:17:31 mount.fstype=ext3 mount.options=rw,data=ordered mounted=2011-04-04 11:47:50 state=mounted *-volume:1 description: Linux swap volume physical id: 2 bus info: scsi@0:0.0.0,2 logical name: /dev/sda2 version: 1 size: 4094MiB capacity: 4094MiB capabilities: primary nofs swap initialized configuration: filesystem=swap label=SWAP-sda2 pagesize=4096 *-serial description: SMBus product: N10/ICH 7 Family SMBus Controller vendor: Intel Corporation physical id: 1f.3 bus info: pci@0000:00:1f.3 version: 01 width: 32 bits clock: 33MHz configuration: driver=i801_smbus latency=0 resources: irq:209 ioport:400(size=32) And here I/O speed test:[root@cl-443 unzip]# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync 16384+0 records in 16384+0 records out 1073741824 bytes (1.1 GB) copied, 9.57434 seconds, 112 MB/sAnd here the internet speed testwget http://cachefly.cachefly.net/100mb.test --2011-04-05 00:31:23-- http://cachefly.cachefly.net/100mb.test Resolving cachefly.cachefly.net... 205.234.175.175 Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected. HTTP request sent, awaiting response... 200 OK Length: 104857600 (100M) [application/octet-stream] Saving to: `100mb.test' 100%[======================================>] 104,857,600 10.7M/s in 9.7s 2011-04-05 00:31:33 (10.3 MB/s) - `100mb.test' saved [104857600/104857600]On speedtest.net I got 94/81! http://www.speedtest.net/result/1237359146.png
Wow! this is extremely good. Now I just need a os change and I will be happy forever :D
Paste bin would have come in handy ^^
lol, i thought that the code tag would add rolling side bars. I was ridiculously wrong. I spanned a shitload of code lines on this. Im sorry for that. ;_;
i received this reason a while ago:
Hey , we make reply to each ticket!
we will have your ticket asap!
and fo your info we only deplo VDS on business hours not 24×7 :)
so you have orded on APRIL 3rd and it is APRIL 5th it can not be more than 72 hours (3 x 24 hours = 72 Hours)
—
i dont think i want a ticket asap, but my VDS being delivered is my priority. ill email ipapbilling right away
These guys are great with customer service, but I sent a ticket to them (I use their VDS Prem version) concerning about the internet connection.
I’m only getting about 7.81Mbps Download / 5.24Mbps Upload speeds. They were installing a panel today (I use Win2003, my own license) and it’s been hours since I could log in to the VDS.
Taking quite a long time to fully set up too… but they are really good with service and dealing with issues.
Although my server says its in Germany… I chose Scranton, PA :(
So far, I don’t know what’s going on because I order my server on March 31st and I’m still waiting!
I receive some email saying that the server will be set on Friday 1st and since then, not even an email to say that there was additionnal delays! So, if you’re in a hurry, it’s maybe not the right time to order here ;-)
I will keep you posted if I receive it ;-)
They’re polite people, I appreciate it. But they’re slow… Maybe because they’re so busy with new hires, but is ok.
My experience: I’ve got some problems on my VPS, so they’re moving it to Germany, well, I should wait, but I’m satisfied with their service at the moment.
Guillermo.
Hey
sorry for all delays , fwew VDS and VPS has not delivered yet about 10 :)
i am now making all available!
Pretty slow on the delivery.
The support is also very fast, but very confusing. They often close tickets after their first response, which kinda doesn’t let you respond or ask further questions.
We close tickets because you do not Select OTHER in AREA which you must select!
Why don’t you correct the area or use a ticketing system that allows issues to be reopened? Things are not always corrected after the first response.
ordered xeon server 2 days ago…does anyone think i will get the server?
since VD itself is out of stock of their DS
VDS is out of stock we have ordered couple of servers about 1 month ago and we are waiting for them to be delivered then we give them to you!
unfortunately VD is being so slow on Dedicated Servers …
That’s interesting, why did you not advise of this when you took my money or when you advised “delivery this weekend”?
hello, i did order a VDS and was deliver for less that 3 days. Only problem i did have when i order to change my OS ( Kloxo can’t work on 64 OS) i did have to confirm about 3 times and waited for 3 days, and the tickets they close the tickets after the firs replay, and most of the time you don’t get your answer. But overall all i’m really pleased, and i will continue to use there service.
P.S. Can some one tell me i have problem with Kloxo it uses all my HDD and almost all of my ram, how can i fix that ( i’m really new to VPS an kloxo)
BTW sorry for my bad ENG
If you are installed kloxo on cento 32 bits, You need to do a few of stuff to take care of it.
In order to reduce 60% to 75% of resource. You have to run with lighhtpd. download lighttpd and configure it.
or easiest way you can do is provide IPAP.CO the link of centos-hostinabox iso and let them install it for you.
That will install kloxo 6.0 version.
When everything install. switch serive to lighttpd and tinydns. Then, update kloxo to 6.14 version.
When update is done restart your kloxo. you will see 25 to 30% usage of ram on your vps.
You can tune mysql to reduce more.
Forgot to say that you also need to update centos(YUM update all) after kloxo update to 6.14 vesrion.
Okay so i brought this VDS about a week ago and have not been having any problems yet.. I have not moved my site onto it yet, i think a little more time just to make sure it is stable is in order.. Especially when such low prices are offered.
The support is GREAT but they tend to close the tickets after they reply and it is not like WHMCS where you can just reopen via a reply.. You need to create a new ticket if you wish to say anything about the last ticket… If that makes sense! haha
Currently running Centos 5.5 and just testing a lot of random stuff on it such as virtulization on the VDS and i am now testing to see how low end a VPS can really get :)
I have waited about 3 days, all the responses I get about it are basically that they are on it and it will be done “today”.
PLease open a ticket with Area Other and then write my VDS is not delivered it is odd we have delivered all!
and new servers are also available so VPS delivery would be couple of hours!
I opened such a ticket once, and after I asked why it took so long (1 day by that time, or something) it was closed.
Today I opened another one, and the reply was “So i am on it and thank you for the AREA that is helping us” which is fairly confusing. (Ticket number: #9578)
Maybe your support should stop closing EVERY ticket they reply to.
Update:
VDS delivered now. So far, the only bad thing with this host is that the setup is “kinda” slow.
Ipap.co admin: let us know when your kvm at webnx are available.
Hey , Webnx is ready but we decided to only give HUGE resource VDS on that server !
IPAP Co admin: Ok it is ready to order VDS at Webnx location? If so, I will order one.
my VDS in Germany is really slow at the moment
even accessing ssh is a real pain currently
This is from another VDS on same node :
please flush iptables with iptables -F then get back to us in support system!
I have just signed up for a VDS, can I pay using alertpay or anything that directly takes credit card?
I am in Egypt
Update: they don’t accept alertpay
@Innya :
We have not put them yet as we are afraid of order rate we only provide link to individuals
Am i get the orderlink, since I have asked for it before and waiting for it?
Should I ask for the link in ipapbilling gmail com?
Yes , because i am afraid the link here will make us overwhelmed!
ok send me innya2 at gmail for link than
IPAP Co admin, thanks for the info.
I see, it is really HUGE VDS plans.
Also it is good and nice VDS spec for the price.
Anyway you can’t post it in here because it’s not even come close or fit the LEB specification.
http://ipap.co/services/nitros-server/
I believe Andy, I and Tommy were interested in webnx and asking for it before everyone else in here (LEB).
So, I guess that make us priority over others. Isn’t it? :D
I tried pretty hard to refrain from complaining here, but basically here is what they said to me on April 1:
Sent email ask them regarding moving my VPS on Apr 3rd and Apr 7th, both time no reply.
And as of today (Apr 12), my VPS is still sooooo slow because it is in Germany!
Other than that, everything else is good because I could not run a lot of stuff on it :)
Hello
sorry to hear that please open a ticket with AREA other then write on the subject to change your VDS to USA the reason we did that , was VD was too slow with delivering IPs which now they are here (TODAY) :)
so please open a ticket and thank you for you time your VDS would be counted from today ;)
Ticket #: 9736 created. Thanks a lot!
I received an email from them today, quoted:
I hope they are “now” installing the VDS rather than “not” :)
On the more serious side, at least they bother to reply the ticket and work on the issue, which is a really good sign :)
Hey I wrote it as I was checking with my colleagues I was going to say one of techs is now it was typo that made it not
Update, my VPS has moved to US as per the email I got from them, I am using public computer now but will test once I get home.
Sorry guys, looks like I can not fulfill my promise today, the VDS I had in Germany was 1GB in RAM and now the US one is only 512MB, just email + ticket them to get the other 512MB back. Waiting for reply now.
Received reply 2hrs and 50min later (which is not bad at all!) to inform me the RAM has been added, just woke up and checked and that appears to be the case, installing Windows OS now and will report the performance.
Because our sales/billing/accounting department does not work 24×7 :)
and your request was for Sales :)
thanks anyway!
if there is anybody else wanna be in USA plese do the same which i told Geekinfinance :)
I have waited about 5 days, all the responses I get about it are basically that they are on it and it will be done “today”.
Now I got my VPS delivered.
anyone here got their webnx vds??
yesterday they told to wait 24 hours..still waiting…
We have delivered 1 server and he was a customer before :)
yes i ordered dedicated server but after a week it hasn’t delivered yet..so i want to change it to your ultra vds..maybe i shouldn’t waiting too long to get the vds..
i mean nitro vds
Announcement :
Traffic on our website is increasing , We need to upgrade the RAM of its server so you may see some downtimes on OUR WEBSITE in next 24 hours!
Update:
Got an email saying that the DC where my VDS is located is having major issues and am getting upgrades.
My IO disk is very low, its taking a long time to write.
I was having very bad connections, from as low as 100K to as high as 12.3M/s on the cachefly test, but since it fluctuates, it might as well be 100K.
Hopefully its fixed soon, the new upgrades is nice, but I didn’t even want my VDS in Germany anyway :( but as long as it works, I won’t complain!
Still good service, takes a few hours to reply back and I know they are rather busy. I just hope my connection is fixed, it’s hard to run a game server when your uploads drop to 50K, then bounce up to 10M.
No dc is no having Internet issues it seems your vps is having issue
For best it is better to install vmware toools
Strange, I was told by a support ticket that I was to send an email to the super admin of your company and that I was going to get some sort of promotion.
Anyway, I’ll test today. Update soon.
YEs :)
and what is strange about that?
you do not like Promo?
or what?
and For Dedi Users :
for those who have not received their xeon Dedis :
5 out of 20
please email info ipap co and we will supply you with a nitros server till your dedi comes if you want!
but i am sure this nitors will satisfy you more than Dedi :)
I already have my Virtual Dedicated Server.
I’ve had it for quite sometime actually, a few weeks.
I didn’t get a promo, or at least I think I didn’t, I was told just now that the DC is doing fine with the internet.
Yesterday, at this time, you guys told me that the DC was having internet problems and that I would get a promotion for my VDS.
I just don’t know whats entirely going on lol – I was told one thing now something else, I have no idea if I have some sort of promo.
I emailed you guys, to check on the VDS. It’s taking a long time to write to disk.
in your tickets we said WE NEED TO CHECK WITH DC if they have internet issue :)
that they did not :)
and please give your support requests in client area we can not provide support here :)
Well… As it seems to me, the “IPAP CO. Admin” appears to give more attention to this blog than his own customers.
In resume: DO NOT BUY ANYTHING from these guys. They word worth NOTHING. Unless you don’t expect to receive any decent feedback or support.
I’m now waiting for FIFTEEN DAYS for a dedicated server that was paid and NEVER delivered (actually, I now doubt it exists).
They promised me on “Monday” (Apr 4). Never delivered. Evend wrote me a message saying what’s going on.
Then, they promised me to deliver it in “12 hours”. Same. Nothing and no explanations.
Finally they promised to deliver it in “the weekwnd” (sic). This was LAST weekend…
How someone would trust these guys?
Even if you bought something from them and they successfully delivered, I seriously recommend you rethink your decision. These guys would be off market in no time.
1st of thank you for your angry response but you can not just recommend other not to buy ourown products :)
You are always welcome to have your service with us , we did respond to all yiur suooort requests and i doubt you read them
If you know we are not a datacenter in usa we reseller dedicated servers so dedicated delivery is not on our side and about xeon server you never qsked us before ordering how much it can take :)
Every time you asked we just qsked dc they said something
For vds when we say today it will be today but on dedicated servers we just ask dc they say today we say ok today they say weekend we tell you weekend that is dc’s words not us
Sir there are people that have not received any response from VD for a month :)
But that worth it
In addition to above when we get late on some vds/vps we give free services even me myself gave free cPanel to one customer just becquse we said 24 hours and that took 30 hours
And another thing , although ipap.co is registered for 3 months byt our company is in business since 2004 in MIDDLE EAST
Please accept my apologies i will try my best to satisfy you specialy in any way i can :)
Another time i apology every one which his/heR service was late please accept our deep embaressment we will and are trying to improve every thing
Sorry for typos i am writing via some touch screen
They have been great for me so far, i have not yet experienced any downtime that has been their fault. You cant really go around saying stuff about this offer when you brought a dedicated server..
They have been working very hard with me to solve any problem that may arise. I am currently trying to install Windows and am having issues but they are co-operating extremely well with me to have this fixed. The replies are pretty fast, they are to the point and tickets are prematurely closed but that is because of the nature of their billing/ticket system.
You also have to point out, the price.
I was a bit worried, with such a good price (the prices are similar to Volumedrive, and I have heard bad experiences with them) that they would never answer your tickets.
But to be honest, a $20 month VDS, with a one-time fee upgrade for RAM (2GB upgrade is $20 one-time fee) along with the service they provide is incredible. Sure, it’s not like a high-end dedicated system that have been around for years and answer tickets in less then 30 minutes but this beats a OpenVPS system at the same price anyday.
Their support is great, I can’t always understand them, but they are from the country of Turkey, the “Super-admin” of them resides there and he/she is a very nice person.
There will be wait times, but for the price of these systems, I’d wait a few days, it beats the prices of most others.
Let’s just hope they stay in business :)
Yeah the price is the only thing that worries me that is why I have not yet moved anything important onto it. I am planning to just mess around on the server and test certain aspects over a month then reinstall the OS and start for real.
Their support is extremely helpful but yes, I understand what you mean, their English is sometimes hard to understand but with the replies as fast as they are, it has never caused me a problem. I just reply and ask the question again and they do so :)
Speedtest:
http://www.speedtest.net/result/1253293196.png
Finally got windows working ;)
It looks like IPAP is using Bleasta. That is probably the worst billing system I have ever came across, it is very minimal and the order forms are plain ugly.
I suggest you switch to Clientexec or WHMCS – but I’ll let you run your own business before you bash me :)
You are absolutley right we are changing DB from it to WHMCS :)
Update2:
They are transferring me to a Nitros, lovely! Sounds great,
The support is outstanding for the price. It may be slow to set up a system, but I am very happy for such a great price.
I completely agree with you. I have a VDS and VPS with them and they’re very friendly and extremely helpful. They are the cheapest VPS provider and offer the best support I have seen.
Keep up the good work!
@F.D.Castel
There is a options you can take.
If you don’t want it or wait for it or if you don’t trust them, you can always ask for your money back.
That is the fact that there will be customers who like the provider service and some may not.
So, there will be various opinions base on various people.
@ geekinfinance
Your ram upgraded
@ BluePanda
as we have said many times we are in business fr years ;)
price is good and we can take advantages from it .. :)
but when we get to HIGH END servers like Nitros so price will go a little up :)
I understand but after the amount of hosts that I have tried it is really hard to trust VPS companies with such cheap prices. It could be oversold or something (not saying that you have) similar as other hosts do.
I will give it about a month before I move over all my clients. At the moment I am just benchmarking the VPS to my needs.
@bluepanda
vds can not be oversold and vmware is not good thing for benchmarking it has 10% of xenserver perfromance
you can try nitros (we got a tiny nitros with lower price) for your enterprise needs
When I say benchmarking I mean test the VDS in the way I will be using it.
VDS can be oversold:
http://www.lowendtalk.com/questions/5011/esxivmware-overselling
I have nothing against overselling if it is done correctly which is why I will just be testing my VDS for now and if it meets my requirements, I will move my clients onto it :)
@bluepanda
we take ram as deviding meter
and LINUX will not allow overselling because it take all ram ;)
How much ram does the node have?
Also how much is it for space upgrade? eg 50GB (seeing as we are both already here)
I have no idea how VMWare works on linux so can not really comment.
@ BluePanda
node has 24GB RAM
we fill upto 20-21GB
and it has 2 x 100Mbps connection (the Giga Nodes)
USA nodes have 32GB of RAM and 2 x 100Mbps Connection
Webnx Nodes which are 2 have 1Gbps uplink adn 128GB of ram but they are xenserver
vmware on linux no , linux on vmware , linux will cche the ram so when you create a vm with 512MB ram it will use 540MB of host memory!
About a 2 hour I bought a VPS with ipap.co and i will post review here soon as i get my vps details. Of course I will write and how much time it takes to reach those details, some tests disk speed, download speed, all what i can :) See you all soon i hope :)
Long wait for vps setup… I like when i pay something to get that when i pay, not to wait who will know how long for that…
we delier all VPS packages within 3-4 hours on business hours and NOW there is NO VPS package pending :)
all have been delivered .. :)
and about 5 VDS packages are left ;)
so what please email info ipap co if you have not received your VPS
could you please check email from benipermana(at)gmail.com in your gmail account?i asked to switch from dedi order to your nitro vds..
Just signed up for the VPS Basic for use as a backup server.
I requested Debian (either 5 or 6) and a second IP for DNS.
Waiting now to see how long it takes to provision the server.
I will report to all concerning my experiences with this hosting service.
VPS Basic was provisioned yesterday, seems to run at an acceptable speed.
I have not tested bandwidth, as I plan to use it as a “hot spare” for a few medium-sized websites and the bandwidth requirements are low anyway.
Virtualmin installed fast. I mean, faster than it installs on the 2.4 dual-core Intel box that my home fileserver runs on.
Two points of dissatisfaction:
1. Getting a 2nd IP for secondary DNS. Put in a ticket, get told to send a request email to info@ipap.co – No response, put in another ticket. Still haven’t gotten the second IP.
2. The administrators do not understand how a ticketing system is used. Ticketing systems typically work like this:
a) Customer opens a trouble ticket, possibly concerning a 2nd IP
b) Support person responds. The ticket remains open.
c) Either the support response solved the problem and the CUSTOMER closes the ticket, or the support response did not solve the problem, and the ticket remains OPEN.
d) The ticket is closed when the customer is satisfied that the issue has been resolved.
Instead of the above, IPAP seems to think that the ticketing system is another form of Instant Messenger program. You start a ticket, they respond with “we’ll get it yesterday” and then close the ticket. When the problem is not resolved, you have to open aonther ticket to ask why the first ticket did not get attended.
Broken English is understandable. In fact the IPAP Admin’s English is quite good.
Broken policies in regards to customer support… not so much.
Off-topic, but I’ve seen “a second IP for DNS” mentioned by different folks a few times now, and I’m curious what’s the purpose of binding a second IP?
@fanovpn:
Is there a way to use 1 IP for 2 nameservers that is standards compliant?
Please share.
I don’t really know what standards you mean, since I don’t know yet why people are running 2 servers :). I’m having difficulty imagining the conditions that require two name servers running side by side, and yet it seems to be kind of common (or I’ve at least seen it mentioned 3-4 other times). So I’m curious about it since it sounds interesting.
Is it some sort of split-horizon thing, based off of something other than source address? A privacy thing, for minimizing discovery of overlap between two different domains? Is there something interesting you can learn about a connection or optimize for based off of knowing which NS the client resolver chooses when given two similar choices?
still waiting my vps basic :(
ordered from yesterday (04/17/2011) until today (04/18/2011) not yet ready.
Until now, my order still has not arrived. I’ve made a ticket to ask, they just said
“ur admin will create yours!” and close the ticket.
I am still patiently waiting. They promise that the server is ready on Sunday.
I haven’t received my Nitros server either.
Was promised this weekend, sent two emails to check up, will send another tonight if nothing is said.
Does anyone have any recommendation on what software to use to test a Windows VPS/VDS? I know Unix/Linux has UnixBench but not sure what to use for Windows…Thanks!
If you don’t care about testing I/O
I love Geekbench. Easy and fast http://www.primatelabs.ca/geekbench/
Also, there is Everest (now Aida 64, sandra, etc etc). That can test I/O too.
There is a dd for windows, but I don’t know if it works with the same parameters about sync.
Thanks, test result is here: http://www.lowendbox.com/blog/ipap-co-xen-vmware-scranton/#comment-28715, feel free to comment about it :)
Ok, I see this is a support area for IPAP.co.
So, mr-Admin from Poland – why YOU cancel MY VPS before the end of the month which I’m paying for?
And WHY you JUST clost my tickets? So,when you get my money – you got them for a month, not for a week, ten days or half of month. I cancel my service with you just because I don’t need VPS with a single IP.
THIS IS NOT SUPPORT :)
and we cancel immediately when you click on CANCEL button!
Right, I’m still waiting for you to sort my VDS out. It’s been down for HOURS and you haven’t replied to me but you are on here?
You opened a ticket and your request did solved in minutes!
but for clarify :
Your VDS load was high and we rebooted it and optimize it ! one of your websites was using a resource intensive script and that was the cause of your high load!
If this isn’t your support page, why YOU answer MY ticket immediatelly after this single my post???
Dude, I have VPS with almost every single “promo” here, which offer more than 256MB. Just you and your TOS cancels the service immediately and provisioning not so immediately. So what’s your choice of making busines? Immediately cancelation and sometimes provisioning??? It’s just funny.
If you see your VPS was canceled after 3 days we got your Cancellation request!
:)
and we provision VPS Servers immediately maximum 12 hours!(if someone wants specific location it would take upto 24 hours)
if you see this page as our support area which you have opened only one ticket in it , you can go ahead and askl for support which you will never get in here!
but if you want your problems to be resolved you have to open tickets in ipap.co/clients
Here is my 1GB RAM VDS testing results using GeekBench, in the DC in US:
http://browse.geekbench.ca/geekbench2/view/398675
Feel free to comment about it, how do you guys think about this machine?
Honestly, if you have access to the full 2 cores, is a little bit low.
Check this example http://browse.geekbench.ca/geekbench2/view/335802 one core of an i7 920.
Or this http://browse.geekbench.ca/geekbench2/view/395167 1 core @ 2.4ghz.
Certainly the memory tests have a big wiight in the final score, but if you check the other tests, IMO is a little bit low in some of these.
Also you can browse all my tests here to compare:
http://bit.ly/dErap5
And well, not all these tests were very good :P But just as a reference. Almost all are from VPS’s.
Thanks :)
you must dmnit it is a VDS Eco :) which means economic not enterprise :)
Enterprise VDS is VDS Prem and Nitros ;)
@Yomero:
Wow, you certainly have some pretty good memory there. But I guess those are perhaps 50/mo VPS? Those almost looks like dedis to me haha
Not really, every test is from VPS’s from LEB. i.e. every test saying “Linux XXXX” instead the motherboard Brand (like that Gigabyte, or MacOS tests).
The most powerful (recent) are from semoweb and fanaticalvps, about 3.50 and 2 USD per month respectively.
Honestly, don’t even bother with this company.
I’ve paid them LAST week and its been 3 days and yet I cannot even log on to my control panel!
I’ve sent them repeated tickets but NONE of them are helping and they keep responding with the same “Oh try again,try now” which is just pointless as I AM trying again.
Given them 24 hours to sort themselves out, lets see what happens.
and sir you only opened 1 ticket regarding this and your VPS wsa deliered withing the promised time!
Finally, After 3 days I can use my VPS.
I honestly expect some kind of compensation as I bought the elite package AND was hoping to stay with your guys for a longer period…
Yeah why not?!
what kinda compensation you want?
@ Micro B
sorry to hear that , i checked your ticket myself and saw a typo in your client username :)
@IPAP CO Admin
perhaps an extended months of VPS?
Or some extra RAM?
Its up to you but honestly the last 3 days haven’t beeen to happy :(
deal open a ticket
Well they are at least kind of weird. I think the price too, so im still expecting the best. So far they did not deliver the vds that ive asked for (i7 was replaced for an opteron 6128)nor the os template was provided as it was requested. I was billed five days ago and yet i did no have what ive asked for… im not in a rush so i do can wait for them to rectify.
i think we deliveredso you know the cpu and i think opteron 6128 is beter huh?
Yes you deliver on time. I think that ive only wrote that you deliver something different. If opteron 6128 is better than i7 860/870 i do not know. Are they? The problem with this kind of unasked replacements is that you have to spend time to catch up the info of the new hardware and i dont have too much to spare. Obviously if opteron is better than i7 then is a prove of your good faith and it should be taken in consideration, nevertheless you should inform. Im harsh but fair.
Also you kindly and properly change my os template to the requested one.
Opteron 6128 servers are for Nitro server.
That mean they created your vds on Nitro server.
where is your server located? Chicago or LA?
Nitro sounds powerful. Do the others use regular gas ;). Server is on Chicago
STAY AWAY, WORST SERVICE EVER.
I changed it after 10 days, customer service ridiculous, server never provided, they are not able to understand if a server is up or down.
CHOOSE OTHER COMPANIES.
A pile of rubbish. I was updating my server therefore my loads were high, and they immediately emailed me saying they have limited my processor because of it and when I ask them support questions in gMail chat like what they said I could, I got this email:
“Hey can u plesae do not tell suport requests in gmail chat?!”
Well what the hell am I meant to do? I’m not going to bother with tickets because if you’re on gMail chat I might as well talk to you there…
Now, my cPanel / WHM is performing rubbish because of the limitations they have put in place. Their TOS didn’t even state they could do such thing.
I have a business to manage and they’re stopping me from doing that simple task…
You get what you pay for. They even say the VPS / VDS is Fully managed, what a lie that is. They do some very basic management but when asking them to install a control panel such as ispCP they complained and told me to just get cPanel / WHM.
1 – You MUST open ticket for support inquiries we did not tell ANY PERSON in whole world that we do supoprt with gmail chat which is impossible .
2 – What management you want? when you are not opening any ticket we can not do management on our own!
server is fully managed only with cPanel and that is written on our website :)
3 – your cPanel/WHM .. is slow because your load average is high and you know , we can not OPEN ALL CPU for 1 VDS Eco you have a 4Ghz limit which is your Plan :)
and there is no other limit on your Plan!
4- The other time you said on chat that we shut your server down which was not true and you did not even care to ping your server to see if it is shut down or not!
5- if you really care about your business instead of posting here please open ticket and tell us your problem!
we do not monitor your load average but we can do management ON YOUR REQUEST!
you MUST tell us what to do , we will never do anything on our own!
I did ping the server and it said the host was not reachable hence why I thought you did shut it down.
You told me to add your other gmail account to chat, I can’t think of another reason why apart from support? Surely it’s still reaching you therefore you can sort out my request regardless.
You told me that you had to limit my CPU yesterday as in the email:
“however i had to limit CPU on your VDS to prevent you VDS from interrupting others!”
I can open a ticket but I barely get a reply unless I post here.
You seem to complain when I do ask you to do something for my server such as install ispCP when you just told me to get cPanel / WHM and still, you told me what to do rather than actually do it for me. This is okay as it also teaches me, but I sometimes barely have time for this.
But as a compliment, when you do deal with a request you do it in a good way :).
Thanks.
John that is a vmware plugin we have that will limit your VPS CPU to what is it when it goes after its plan limit for a certain amount of time!
after your CPU usage comes down the plugin will unlimit your CPU!
the plugin has written by us ;)
so for now John , please email our admin and tell him what we can do , if you do not have time that is ok we will just want you to email him!
please email him ad tell him what is your request about the server please be advised kernel update . apache recompilation will cause downtimes to your sites!
What is the difference between VPS and VDS?
paid 3day but no vps, what are you doing ???
Hello,
We are Upgrading our Billing/Support System to WHMCS
for now please use info[at]ipap[dot]co for your questions
and please keep your support request as minimum as you can in next 24 hours!
You have no idea how happy I am to hear that.
I can finally reply to the ticket instead of the old helpdesk closing the ticket :)
i have a nitro server from last week,
ordered nitros mega package, it should be 8gb of ram, but i only have 4gb ram, also ordered cpanel, but till now it still 45 day trial.
also It has been really slow transferring data.
dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 39.087 seconds, 27.5 MB/s
could you please check it?
Here is my test speed of my vps from Germany:
wget http://cachefly.cachefly.net/100mb.test
–2011-04-22 16:27:32– http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net… 140.99.93.175, 140.99.93.175
Connecting to cachefly.cachefly.net|140.99.93.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100mb.test.1′
13% [====> ] 13,665,849 –.-K/s eta 38m 11s
Max download speed is 100kb/s lowest like you can see…So if you want to buy vps here think twice…I will not buy here secound month coz this is the worst VPS provider i have ever seen………If you can, get linux on you home pc you will have more power and more speed when you try to download something :)
Hey, I’ve got the same problem, for 2 days already. They’re fixing it… supposedly. I sent an email this morning again, but I didn’t get any response.
We should wait :)
Realy? How long to wait maybe 2 year? I will not pay secound month here 1000000% I will go with other provider for sure…We have too much options…I have about 10-15 vps’s from other provider’s and for sure this is the worst provider on net what i ever seen… So just think twice before you buy here…
You can buy from anywhere else you want we do not want a user that has 2 account in our system and why?
we do not know :)
i dunno why hetzner has this problem and after this issue get resolved i will take a deep look at your account and will see what your usage is from this VPS :)
UPDATE :
our Germany POrts are being upgraded to 2Gbps please let us time to fix the issue!
it is first time hetzner is LAZY!
mine is your nitro vps..and i think it’s not good enough..
dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 39.087 seconds, 27.5 MB/s
root@pop [~]# wget http://cachefly.cachefly.net/100mb.test
–2011-04-22 21:48:21– http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net… 205.234.175.175
Connecting to cachefly.cachefly.net|205.234.175.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100mb.test’
52% [===================> ] 55,358,352 1.69M/s eta 21s
severs are slow, hdd is slow, all is realy realy slow…Maybe the oversell who will know? I know one thing, i will cancel account as soon is that posible from panel …
last speed test:
wget http://cachefly.cachefly.net/100mb.test
–2011-04-22 20:39:09– http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net… 140.99.93.175, 140.99.93.175
Connecting to cachefly.cachefly.net|140.99.93.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100mb.test.4′
0% [ ] 118,736 2.06K/s eta 4h 22m
i will not wait 4h 22m to download just 100mb test file realy…
And here is disc test:
dd if=/dev/zero of=test bs=32k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
536870912 bytes (537 MB) copied, 37.2377 seconds, 14.4 MB/s
So if you wan’t to buy stable vps go with other provider coz this is realy not good… I don’t know how much time need to upgrade speed, but that don’t take 1 year… I have few vps with hetzner and they to things lot faster, and respond time is great…So who know what is going on here…I will just cancel my account with them and go with other provider…
Last speed test from my german vps :(
Last login: Fri Apr 22 15:58:46 2011 from 222.124.xx.xx
root@vserver1:~# wget http://cachefly.cachefly.net/100mb.test
–2011-04-22 22:51:10– http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net… 140.99.93.175, 140.99.93.175
Connecting to cachefly.cachefly.net|140.99.93.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100mb.test.2′
0% [ ] 269,328 –.-K/s in 73s
2011-04-22 22:52:24 (3.61 KB/s) – Read error at byte 269328/104857600 (Connection reset by peer). Retrying.
–2011-04-22 22:52:25– (try: 2) http://cachefly.cachefly.net/100mb.test
Connecting to cachefly.cachefly.net|140.99.93.175|:80… connected.
HTTP request sent, awaiting response… 206 Partial Content
Length: 104857600 (100M), 104588272 (100M) remaining [application/octet-stream]
Saving to: `100mb.test.2′
0% [ ] 570,512 5.66K/s eta 82m 14s
root@vserver1:~# dd if=/dev/zero of=test bs=32k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
536870912 bytes (537 MB) copied, 12.7937 s, 42.0 MB/s
root@vserver1:~#
Please fix it, I’cant create ticket since you upgrading your client management system.
I have a few reviews about the panel used in ipap, they have some panels, such as HyperVM, SolusVM and VePortal. Which each have a different OS templates.
HyperVM have quite a lot of templates, while solusVM only provide CentOS 32&64 bit and Ubuntu 32&64 bit template. And vePortal provide CentOS, Debian and old Ubuntu.
You should provide a more OS template for users to freely choose its preferred OS. I’m still waiting for the latest version of Ubuntu (at least 10.04 LTS or 10.10) on your vePortal.
Sorry if my english bad.
UPDATE :
4 nodes Uplink has been upgraded!
affected IP ranges :
88.198.193.0/24
88.198.194/26
78.46.46.0/26
[root@vpsadmin-de ~]# wget http://cachefly.cachefly.net/100mb.test
–2011-04-22 15:30:46– http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net… 140.99.93.175, 140.99.93.175
Connecting to cachefly.cachefly.net|140.99.93.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100mb.test.2′
100%[=======================================================================================================================>] 104,857,600 42.0M/s in 2.4s
2011-04-22 15:30:48 (42.0 MB/s) – `100mb.test.2′ saved [104857600/104857600]
============================================
[root@vpsadmin-de ~]# wget http://lg.zlin.fdcservers.net/1GBtest.zip
–2011-04-22 15:36:45– http://lg.zlin.fdcservers.net/1GBtest.zip
Resolving lg.zlin.fdcservers.net… 50.7.254.4
Connecting to lg.zlin.fdcservers.net|50.7.254.4|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 1073741824 (1.0G) [application/zip]
Saving to: `1GBtest.zip’
100%[=====================================================================================================================>] 1,073,741,824 40.6M/s in 22s
2011-04-22 15:37:08 (46.4 MB/s) – `1GBtest.zip’ saved [1073741824/1073741824]
WHMCS is done :)
ipap.co/members
for uplink issue if anyuser has issue(5 servers still have the problem) on DE servers it will be fixed on monday as hetzner network department is off on weekend!
and for this issue we will add 1 week to all or we can add HDD!
sorry for inconvenience :)
Yea WHMCS is don but who can login there? Realy who can coz i can’t…And when i try to reset password i got msg:”No client account was found with the email address you entered”
And that is migration? LoL funny realy funny…
We are doing migration manually so please sign up!
customers were confused, where to login, to whmcs or blesta?
both of them can’t be accessed…
Last speed test from my german VPS:
root ~ # wget http://cachefly.cachefly.net/100mb.test
–2011-04-23 10:44:13– http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net… 205.234.175.175
Connecting to cachefly.cachefly.net|205.234.175.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100mb.test’
0% [ ] 195,080 –.-K/s eta 21h 41m
Really did you get our message that 4 server needs to be fixed on monday due to what hetzner says as their netowk deparment is onoly available on business days!
we wwill add 10 days to each account!
and remember to register at our WHMCS PLEASE!
we can not add customer data there we can oly migrate the orders!
You did not give me any VPS, it was 4 days
Kindly register at pur new system (ipap.co/members)
then open a ticket regarding what was your order or what was your old client number!
then we will take care of the rest!
I did submit ticket id 10218, please check
Please answer my ticket #644145 rather than you answer in here,
my vps not activated yet, since April 21, 2011.
I have already explained in detail.
Invoice Number: #2002
Transaction Number: 7ST26525BU655821K
Paypal Transaction ID: #6LL15092AR212310T
Hm i have contact them to transfer my account from old to new whmcs system before more then 24h but i can’t see my services there yet…Its now more then 24h i think, after they answer on my ticket how they will do that but nothing… Now i can’t cancel my services coz of slow download speed about 0-5kb/s and slow disk about 3-10mb/s
If you want stable vps with good support don’t go with this provider…They need more then 24h to answer on mail and/or ticket, and i think one person do all job here…And about 7 days now to solve problem about network speed and slow disk…So if you want to lose your money, time, patience and nerves go with this provider…If you don’t want that go with other provider, trus me…
@DracH: You might want to read above that you are supposed to register for a WHCMS account yourself…Please read through all the comments before asking questions/making complaints….
FYI – I am a customer of IPAP only, not affiliated with them in anyways…
i’m register with whmcs secound day now i think and they need to much time to do simple things…I will cancel my account. Ipap Co admin i don’t work for any company, if you remember i have try to work with you!!! Like i say send you few mails and i can just copy past here time to see who lies… 1h support? Funny but now i can’t access on your old panel to make few screen shots and then to post here…But i think i have few…And about hetzner, a have few friends there, so …You want to say hetzner network department need 7-15 days to fix network issue? Yeah right…
And for end about my lies…I fill just upload all screen shots, and all what you say to me via mail, and for how long my vps speed is 0-5kb/s and for how long my disc speed is 5mb/s…And i will not forget to upload pic about you respond time…So ppl will see here and on WHT who like to lie ppl…I will contact hetzner to, for some info about your server there, and about this network issue which takes 7-15 days to get solved
Sir i dunno who you work for or what but we will complain against you for your lies :)
we have already notified our lawyer in Poland to take actions in coming week as your are just lying!
we guarantee ticket resonse in 6 hours!
which is mostly less than 1 hour!
and your VPS uplink will be fixed on monda we have contacted hetzner , emaled them but they only say :
You need to wait for Network department!
that is what we get , i can not make my staff as optical fibers to speed up our server uplink we just need to ask hetzner gently not like yours!
i’m register with whmcs secound day now i think and they need to much time to do simple things…I will cancel my account. Ipap Co admin i don’t work for any company, if you remember i have try to work with you!!! Like i say send you few mails and i can just copy past here time to see who lies… 1h support? Funny but now i can’t access on your old panel to make few screen shots and then to post here…But i think i have few…And about hetzner, a have few friends there, so …You want to say hetzner network department need 7-15 days to fix network issue? Yeah right…
And for end about my lies…I fill just upload all screen shots, and all what you say to me via mail, and for how long my vps speed is 0-5kb/s and for how long my disc speed is 5mb/s…And i will not forget to upload pic about you respond time…So ppl will see here and on WHT who like to lie ppl…I will contact hetzner to, for some info about your server there, and about this network issue which takes 7-15 days to get solved
Same here, I have 5 order with ipap.co, but 1 of 5 vps not yet activated until now.
They say ” I cannot see your order”
none of one service that migrated in my whmcs account from my old account at blesta.
Hey,
about 1,000 cusotmers have been migrated into new WHMCS panel!
in this panel we can manage tickets better , we can have service IPs and etc :)
all packages would be moved to new panel in next 2-3 days! about 1000 clients are left on blesta!
I am back again, and this time I am here to once again state the issues i’ve had:
1. I created a ticket so they could compensate for my 3 days of NO vps, they’ve told me to contact info@ipap.co…I do so and its been OVER 48 hours, with NO response. So there is customer service for you ;) I simply want you to transfer me over to a VDS as compensation but you’ve just completely IGNORED me.
2. I cannot connect via VNC, It is so BAD that I just give up after waiting for 2 minutes. I’ve made a ticket about this aswell and they’re response was “Oh its okay our side”….NO, it is NOT okay your side or I wouldn’t be having this ISSUE!!
3. They had promised to give users an extra 10 days, and today I got invoiced the WRONG amount even though I know I shouldn’t be paying for another 10 days.
Gah, I’ve never had so many issues with just one VPS/VDS provider.
1. I created a ticket so they could compensate for my 3 days of NO vps, they’ve told me to contact info@ipap.co…I do so and its been OVER 48 hours, with NO response. So there is customer service for you ;) I simply want you to transfer me over to a VDS as compensation but you’ve just completely IGNORED me.
>> Our info email was disabled by google for 24 hours due to sendging over 2000 emails which was correct!
2. I cannot connect via VNC, It is so BAD that I just give up after waiting for 2 minutes. I’ve made a ticket about this aswell and they’re response was “Oh its okay our side”….NO, it is NOT okay your side or I wouldn’t be having this ISSUE!!
>> for like 100000000th time it will be fixed on monday!
3. They had promised to give users an extra 10 days, and today I got invoiced the WRONG amount even though I know I shouldn’t be paying for another 10 days.
>> please check your account and please make these statemments if anyone in suport tiold you OH you must pay!
that was an invoicing issue which we added your amount!
this kinda issue is possible NOW when we are moving from lesta to WHMCS
Lika i said, it’s too many stupid excuses from this vps provider. And when he can’t answer, or fix something, then he just attack ppl how they lie about his company, and how they work with other…Realy funny…I will not post here because it makes no sense. I will just add one more time stay away from this provider, coz this provider only know, how to make excuses, attack other people, and his services are the worst.
thgis is not TOO MANY EXCUSES :)
please show me any ticket you have in our system with more than 24 hours unanswered :)
when someone speaks he must prove :)
and you might know info@ipap.co is not guaranteed to respond on non-business hours!
we did not attack you , this is you that is attacking us for an uplink issue that we have mailed hetzner for like 45 times about that and let me have you this :
http://029.img98.net/out.php/i271711_hetzzner.jpg
Hey, I hired VPS Elite plant with ipap 3 weeks ago, I’m having speed problems too from 21st April, but they said:”Wait ’till Monday, we’re upgrading our servers with 2Gbps connection”. We should wait.
btw, they sent me an email with an invoice, I hope they can understand, I’m not going to pay anything until you fix this problem :)
Regards, Guillermo.
In this link http://029.img98.net/out.php/i271711_hetzzner.jpg i see how you have 1gb/s link ? So how all ppl have about 0-10kb/s download? After upgrade on 2gb/s we will have 10-20 maybe??? This is overselling or what…
Can you explain this ?
There is no oversell , about 30 VPS basic would be placed on each node if each one of them gets 1/3 shared 100Mbps :)
so , because we were doing about 800Mbps hetzner suspected and put our link on 100Mbps as they suspected that as DDoS like Guillermo’s VPS :)
that is why it is slow BUT however we had ordered 2Gbps before ,they needed time to set that up due to holidays .
their ticket system is like hell , they have no place to track requests they just have a place to sumbit ticket and then you will need to send out emails!
30 vps on each node…IF node speed is like you say 100Mbs its 100mbs:30users=3.3333333mbs per user? How then ppl have 0-10Kbs??? Can you explain that here? If not oversell then is what? Why you lie ppl here?
I have paid the bill about five days ago. They never put the VDS eco ready for me so far, and I can’t login in their WHMC client area with my account, then I wrote to info.ipap.co to ask and get no response. So, I raised a refund from Paypal yesterday, never get any response.
I am wondering if it is a FRAUD?
Quite frankly speaking, I am not sure why there are so many negative comments about them.
Yes, I know they took a week to set my VDS Eco up (because they seem to set up things manually for each VDS, including mounting the OS template), and yes, they have connection problems here and there, but for me (and may be I am the REALLY lucky one), it is a VDS that mostly works! I was able to set up Windows 2008 R2 + SQL 2008 and have them up and running without too much hassle.
And they are very responsive on the tickets, although they used to like the idea of closing up tickets after the first reply, I do notice they are doing a lot better now than just closing it. Isn’t that something great?
Honestly, with 7 bucks a month, what do you guys expect? A fully managed service? Super-fast connection? Or 5 minutes’ set up time? It is a Windows (or can be functioned as one) VPS that mostly works and that is all you should be expecting.
If you want better service, go to WHT and look for those Windows VPS that ask for 30 bucks a month minimum, among the low-end VPS/VDS providers who charge less than 10 bucks a month, IPAP is definitely a lot better, if not the best, among all. Just give HostRail a try and you would appreciate the fact that IPAP takes only a few hours to get back to you on your tickets.
Not trying to stir a debate here, and I do not even know who IPAP Admin is, however, I just think people are having unfair expectations on a 7 dollar per month budget VDS, at least for me, who only has a budget of 7 dollars to spend on my Windows box, this is already a pleasant surprise.
GeekInFinance i will answer on some of you questions…I have more then 1 vps…Some with buyvm…So they need 30min to 1h to answer on any ticket…Setup of vps is automated so you don’t need to wait 15 days to get what you pay for…And last answer is, there i have speed about 30-40mb/s and here i have 0-10kb/s And what to say about directspace, and 6$ vps there? Speed is same about 30-50mb/s no downtime, fast ticket respond, nad fast setup? So if you pay for something, you want that something, or you want to someone make you idiot? Need to say more about other provider and what services they give you for 5-7$ and what you get here? Ok lets say some more
myresellerhost give you same like other 2 providers…Volumedrive is little slow on respond and setup, but when you pay something you get that what you pay for…
So IPAP.CO compared to other VPS providers I have mentioned here is the worst possible..You pay something what you don’t get…
And now it’s 3 day and still they don’t move what they need to move on whmcs to cancel my account…
Not to mention the unprofessional response to tickets … I will just copy paste answer on my ticket:
Can you now transfer my server here???
Hostname: cl1997.ipap.co
IP Address: xx.xxx.xxx.xxx
thx
and answer after 2h:
Why not?!
we will take care of this!
IPAP Co . Customer Service
And still my account is not moved to WHMCS…What do you expect from the company then? I personally do not expect anything good.
And GeekInFinance: fot the end, i don’t expect super-fast connection, but i expect what i pay for, not speed about 0-10kb/s and not to someone lie to me…
That is all from me :)
I agree, you pay for a service, no matter what or no matter what price, you should receive exactly that.
You can not just say “yeah you paid $5 for it, what more do you want”. Yes i might have paid a lot less than normal but if a company promises to deliver at the same standard of other companies then thats what we should get.
I am having some major IOWait issues but my ticket just keeps getting closed. I asked for a refund for the period that starts from 30-04-2011 to 30-05-2011 because of this problem but they just close my ticket and say no. I even provided them with videos of me watching the IOWait time which they probably did not even watch. What sort of company does not issue a refund for a period that has not been used..?
In any case, i am very interested to see what they have to say to all the people who are having problems with them.
@DracH: I agree that sometimes I have to read through their answers a few times to understand what exactly they mean. And by no means I was implying their English is great.
What I like about them, is the fact they are responding fairly quickly and they are trying to resolve the issue (at least that is my impression), I’d rather have someone telling me:”Working on it!” than “Hello Sir, how are you doing today? The weather is beautiful and life is great and I am sorry to hear you are having an issue with our VPS and we hope to get it fixed soon.”
You know what I mean? :)
And I do not think DirectSpace support Windows at all with the 4 USD/month plan, correct me if I am wrong though…
BluePanda we just need to wait, they need time to come up with new lies…Or maybe we all work with some hosting company, or something… :)
I am not one to say something like this or bash a company but companies like these really ruin it for the real budget companies who can indeed provide the service they promise.
You are right, however, they tend to reply here faster than their tickets which I would believe me as well as other customers find insulting. I guess all we can really do is wait.
Admittedly it is a bumpy ride however a good budget host could emerge from this. I’ve had the ticket and response frustrations as others have however the support is genuinely good and my machine is reasonably solid.
They’ve binned that crappy close all tickets upon answer support system in favour of WHMCS, which is very positive, and I believe they want their customers to be happy so instead of bitching we should tell them our combined expectations so they can better meet them.
I’ll start with
* don’t post here when you have outstanding tickets, I get pissed off seeing chat and banter here when I haven’t had a response to my ticket yet (VERY IMPORTANT)
* create an issues page on your site with information and expected resolution time/date, a good example of this is the network issues in Germany
* hook up WHMCS ticket email replies, I’ve replied to emails but I don’t see the reply in WHMCS
* get everyone setup on WHMCS asap (otherwise those not on it will grumble)
* don’t be rude to anyone here however rude they are and fanciful their claims, people will be rude to you – unfortunately you have to smile and bear it, if you do you’ll look much better (thus gain more respect)
Feel free to chip in :)
* NEVER close the ticket but mark it as “Awaiting Customer Reply” as this makes the customer very uneasy if you are told its being escalated.
HEllo,
we have changed our billing system so you need to open ticket in WHMCS to get your service :)
and ppl does anyone know if TOPDAY was a holiday in germany?
HEtzner did not remove the limit on our server and did not even respond to our emails!i wanted to make sure if today is holiday?!
I knew there is 4 days holidays in UK and Germany as well as some of Europe starting from last friday thru. monday.
That’s why, I was supprised to see that you are telling customer that everything will be ok on Monday.
Just for thought, you should check before you can promise anything. :)
Ipap CO. Admin you need to answer on my question up…Or maybe you don’t want? I will copy and paste here again !!!
30 vps on each node…IF node speed is like you say 100Mbs its 100mbs:30users=3.3333333mbs per user? How then ppl have 0-10Kbs??? Can you explain that here? If not oversell then is what? Why you lie ppl here?
About ticket and transfer…I have ticket there and answer like you can see, just go little up and you will find all!!! So if you don’t know what to say, or don’t know what more to lie here, it’s time to stop!!!
Lika i said, it’s too many stupid excuses from, and to much stupid lies from you side, and that need to stop right now right here!!!
God damn them why did they lie to me that will fix on monday on the phone?????
their support is off then?!
i will have Grzegorz move our servers to Dragonara or other places!
I REALLY THOUGHT that germans are more strict than this!
@Drach
why not?!
We put ppl on 1Gbps uplink not 100Mbps and each VPS has 30Mbps!
So when port 100Mbps you must know that already 30 x 30Mbps is being used ! so port is going to explod!
!!!!!!
and that is WHY i never wanted to work with European providers , now my partners know what i meant!
i just can apology and Drac i will give you 1 month free and VPS Basic would be VPS ELite for you !
thanks for understanding the situation!
Hey, he isn’t the only person with problems, are you giving 1 month free for everybody maybe? :s
I agree, if this can be solved this quickly then why cant our tickets be solved too? I understand that mine has been escalated for the admin but are you not the admin?
You’re aware that hetzner doesn’t sell unmetered services right? They’re ‘unmetered’ until you hit a certain point then it caps at 10 – 20mbit until you agree to “remove the problem” or to buy more BW at $10 per 1TB. The majority of the hosts in Germany operate like this, it’s in the fine print/bullet points.
Your cap increases to 10TB/m if you go with the gbit line but still not 100% unmetered by any means.
Francisco
Ipap Co admin,
you are opening the flood gate :)
Ipap Co Admin lol do i need to find ticket where toy say that 10mb/s speed is normal speed of you vps? Try to find that ticket in blasta you will find too i think :) So it’s not 30mb/s it 10mb/s …So why you say 30mb/s when you answer on my ticket how 10mb/s per vps is normal speed? Can you explain that here pls?
30mb/s != 30mbps
30mb/s = ~300mbps
30mbps = ~3mb/s
The conventions say you must use MB instead of mb to say MEGABYTES, in other case is confusing. I was confused xD
Haha – was just trying to point out they were both talking about different measurements but were talking about the exactly same thing :)
But you are correct xD
@Blue panda
===========
Correction :D
1Gb/s or 1Gbps = 1000 or => 125 MB/s
30 Mbps or 30 Mb/s means 3.75 MB/s or 3840 KB/s
@ Guillermo
===========
I agree with you, not the only DracH are experiencing vps problems,
If IPAP.co admin offer 1 month free as a compensation, then he should give compensation to all customers that experiencing similar problems.It seems unfair if only to provide compensation to one person only.
VPS with speed 3.75 MB/s is quite fair, but if below that, thats not good. Even if only get ~100 KB/s, it is totally useless.
@IPAP.co admin
==============
I can understand you might be stressed by issues like this, but please be careful in making decisions. However the customer must also be served by friendly and courteous. Do not bring your emotions to customers, that’s a bad thing.
No matter how little money you get from customers, good service to your customers is your responsibility.
We are as a customer pay for a service, no matter what or no matter what price, you should receive exactly that.
~ = around about ;) Again, was just pointing out that there was a measurement miscommunication between them :)
I am still waiting for a refund, still waiting for a respond from the admin on my ticket. It has been closed though so i really have no idea what is going on..
Sir , we have lots of BW :)
we have no server with 50TB on it ;)
The limit is 5TB not 50TB :)
all i know, hetzner is doing this kind of lame bandwidth limit to ANYONE not only IPAP.. if you don’t believe me, ask everyone involved with itexpert’s DE VPS last month.
the difference here is, itexpert choose to close their DE offering, and all clients on hetzner facility moved to other datacenter they’re having server with (client can choose which location).
but IPAP keep trying to use hetzner.. be more understanding guys..
Then shouldn’t they have read the TOS/points before dumping into hetzner? Hetzner isn’t giving anyone extra BW so why claim they have 50TB per box? Are they forking the extra ~800/m for that much traffic?
We tried to setup with hetzner last year but they refused to budge on many of those policies so we said screw it.
Francisco
of course i don’t know about what you’re asking, i’m just a customer who have a lot of vps, with buyvm too.. :D
all i’m saying is my experience with ultra low cost vps provider before (especially Germany)
the upcoming trouble for ipap if they keep doing their operation like this is server shutdown due to illegal activity. I have a feeling a lot of leecher using their service..
CHeck this :
http://029.img98.net/out.php/i273673_hetzner2.jpg
we have a server at hetzner that is for media streaming which has like 350TB BW ;)!
When i say something i know what is hetzner what is their limit and ECT for example the BW on Giga-International Datacenter for us is 100Mbps Dedicated and each server has 2 x 100Mbps!
i am now searching my email for the Abusive emails they send that someone has told hetzner about that!
Admin, you have replied here many times but i am still waiting for my ticket.
Please check it out: #166186
will get to that , actually IPAP has threee senior admins , Me , Amir and Greg :)
Greg is responsible for yours!
OK sir,
seems take a long time to resolve speed problem on hetzner vps,
can you move my vps to usa datacenter?
I don’t know what hatzner and IPAP do, and i honestly don’t care about that. I am a customer who
ask for what i paid and what IPAP promised, and i don’t got what i paid for like more customers here…
That’s all
yes, and did they refuse to give you what you paid for? did they running away with your money and leave you with nothing? all i can see is they’re trying hard to deliver what we’re paying for (see my comment here before, i’m also complaining before). It’s our choice to be here, they’re not forcing anyone to buy vps from them right?
let’s wait and see what would happen after hetzner engineer working again.. if they still fail, you could always leave them and go with other provider (chargeback if you want to). :D
It seems quite difficult to ask for refund, I have quite a lot experience with vps providers
I had ever ask refund to hostrail, due two of vps very slow response.
Also at that time I did not want both of vps that I order moved to another node.
Since I bought the server for my customer (I’m as “small” reseller),
and my customers do not want to wait for it.
Although quite difficult, eventually they will give me refund, as the credit.
So that I can use this credit to buy (addon) or upgrade another VPS.
faizal they sell something right? They promise something to clients, then clients buy from them, and get what?
Lets say like this…When you go to the bakery and buy bread, you pay and you wait 15 days to make them? I don’t think so…So stop posting here if you don’t have something smart to say :)
it’s up to me to post here or not right? maybe i’m not smart, but i know you’re not the owner of this site, so you can’t forbid anyone to post or not.
your analogy about bread here is not relevant as far as i concern. :P
you know fanaticalvps.com? their price can’t be considered as budget provider, but they have this exact same situation with ipap few weeks ago, they’re with hetzner too, and it could be fixed only after hetzner engineer do their job. so, figure it out yourself if you’re smart.
Faizel
I don’t need and i don’t want to know what IPAP have with HETZNER coz that is not my problem…Me and other ppl here have deal with IPAP not with HETZNER so pls sto talking about them…If you pay something you need to get something what you pay for or maybe nope? If you can not give what you said and promise to your customer do not even offer that it’s logical. So lets sey for last time, i don’t have nothing with hetzner so stop post about them!!!Only with IPAP i have something and only that is important to me…
then why don’t you stop being ipap customer? if you understand the situation you’re in, you wouldn’t make a post like this. what can ipap do in this situation? did the server in ipap’s own facility or hetzner’s facility? if it’s in hetzner’s facility, did ipap have a staff there? if they have a staff there, did they have an authority to lift that limit?
did this limitation only happening with ipap? you’re smart right? figure it out yourself then..
we just hope this German’s Holiday does not want to include tomorrow :)
the things which is killing me is how can a company leaves their servers alone on holidays?!
i waited 20 minutes on phone and got no asnwer from support!
Your fault for not getting 24-7-365 SLA. Not theirs.
What’s killing me is how you’ve managed to avoid my request for a refund on the dedicated box that has never appeared yet you can post on here?
I’ve CC’d all your known addresses & raised a dispute with PayPal and not a single peep out of you?
Apparently I have to wait for Volume Drive to refund them before I get my refund? What kind of way is that to do business? I’ll tell you – NO WAY WHATSOEVER, Volume Drive is your concern not mine.
Worst customer service ever and well done guys, first dispute I’ve EVER had to raise with PayPal.
Furious isn’t the word.
All I hope is, you learned your lesson, solved this issue fast by any means and think hard to prevent this kind of situation from happening again whether in hetzner or any other datacenter you get your server from.
every datacenter have different policies, so i hope you understand what their policies are.
faizal how much time i need to say you same thing?! I don’t want to speak about hetzner coz i don’t buy any thing from them. I know just one thing, i pay IPAP for some services and they did not give me what i pay for…All other story about, what hetzner do, or what ipap do with them, is not my problem, that is IPAP problem and they need to solve this not me…Im just a customer who pay for something, and dont get that…Can you understand that or maybe i need to paind for you?
I will say for last time now, i have buy services from IPAP and what they do, where the host, or any other thing is not my problem.I just want what i pay for…Can you understand that?
i totally understand what you’re saying although i’m not smart..
but can you understand all of my post? if you get that much stress because of this situation, why don’t you just chargeback your payment to them and buy elsewhere who could meet your standard?
IF hurricane electric have problems affecting all buyvm server, will you keep complaining like this?
After having used IPAP since the beginning of this offer, I can give the following review:
Virtualmin installed FAST. Updates install FAST. I have not run any benchmark programs, but the processor speed has not been an issue.
For bandwidth, I have been using it as a proxy server on my two home office desktop machines, and I do not notice any difference in speed page load. This is not just Firefox, but is set as system-wide proxy on my Ubuntu machines. I even downloaded the full Debian Lenny DVD set via proxy to test the download speed, average seemed to be about 200 kB/s. That is the speed I normally get on system updates from mirror.kernel.org
So far the server has been very much acceptable.
My only problem is the IP addresses. Requested a second IP for DNS via ticket, was told to email info@ipap with request reason for IP.
Sent email, no response.
In my estimation, the server is solid, the resource portions are generous, but I can’t use it as a “hot spare” for my commercial sites without the second IP address.
If you want to run a game server or an eggdrop bot, I would recommend IPAP.
For an affordable business failover? I don’t know. The jury is still out on that one.
I hope that they will do the right things and become a great web hsoting service.
:)
Uplink mus be solved if you still have isue plesae contact support!
wget http://cachefly.cachefly.net/100mb.test
–2011-04-26 14:47:52– http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net… 140.99.93.175, 140.99.93.175
Connecting to cachefly.cachefly.net|140.99.93.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100mb.test.6′
100%[======================================>] 104,857,600 39.4M/s in 2.5s
2011-04-26 14:47:54 (39.4 MB/s) – `100mb.test.6′ saved [104857600/104857600]
that is last from my vps…But when you transfer my account on whmcs? I have there 2 ticket answered and nothing…
# wget http://cachefly.cachefly.net/100mb.test
–2011-04-26 12:54:26– http://cachefly.cachefly.net/100mb.test
Resolving cachefly.cachefly.net… 205.234.175.175
Connecting to cachefly.cachefly.net|205.234.175.175|:80… connected.
HTTP request sent, awaiting response… 200 OK
Length: 104857600 (100M) [application/octet-stream]
Saving to: `100mb.test’
100%[========================================================================================>] 104,857,600 610K/s in 2m 45s
2011-04-26 12:57:11 (619 KB/s) – `100mb.test’ saved [104857600/104857600]
This is the last from my VPS… I sent a ticket three hours ago, and I didn’t receive any answer yet.
Guillermo sorry to see that. They are realy realy slow, but they will answer on your ticket soon i hope…
@ fugoki
unfortunately , VolumeeDrive is responsible for servers (in all cases) we are not we are only responsible for VDS,VPS.Shared and .. :)
you have refsued all of are offers and you want refund we need to ask VD and it will be done within 24 hours i think!
if not done we will refund your money on our own :)
Hi, i understand that you have three admins but the one responsible for my ticket is not responding so can you please take a look.
I normally get a reply within a few hours but as soon as i opened this one there has been many issues and long replies. #166186
Excuse me I havent refused anything, 3 weeks is long enough to wait and I PAID YOU not volumedrive, why teh hell am I dealing with you if this has nothing to do with you?
And this
“Hello,
OK if you want to work on dispute that is something else :)
that will take time on yoU!
VD Refund .. will take AT MOST about 24 hours but a dispue cna take upto 3 weeks!
you can chosse 24 hours or dispute!
we said we will need to wait for VD and then if they did not refund within next 24 hours we will refund you your money back!
make your choice!
IPAP Co . Customer Service
”
Is bordering on threatening.
BUYER BEWARE
Also, you never said anything of the sort.
Previous email:
“Hello we have sent your request to VD and they will refund us please be patient!
IPAP Co . Customer Service ”
You have consistently provided NO information. I have better things to do with my time then waste it asking the same questions repeatedly.
Take ownership and deal with it. REFUND ME.
NOw im being threatened, dancy explaining this ->
unfortunately you have to call the dispute off then we will refund you :)
and you will be banned from doing business with us for ever as we can provide services to customers like you :)
@fugoki
that is not threatening!
we will refund you , in some case you are threatening US :)
yo can go and get a server from ANYWHERE else :)
our billing department is not working 24 x 7 you should understand this which you never want to understand!
anyway i hope you can satisfy your self somewhere else and you will never threaten anybody on any company whch from very first you did!
threatening is lnguage of war!
Unbelievable.
It’s a dispute. A DISPUTE. DEAL WITH IT AND REFUND ME.
(edited to remove personal attacks)
I’ve been nothing but accommodating and have the emails to prove it; I have now lost all patience with you.
Running a business? YOU’RE DOING IT WRONG.
Don’t bother. They don’t get it even though it’s been proven time and time again to them. They would rather blame everybody else and insult them than take ownership for their problems.
Well thanks for finally making a refund, why you felt the need to play avoidance is beyond me, not the way to do it people. What a bunch of fscking eejits; threatening me with not doing business with you again??? DO YOU ACTUALLY THINK I WOULD WANT TO???
@drmike In my defence I was slightly inebriated when I thought “what the hell its only thirty quid”, big mistake.
I should invoice them for the time spent dealing with their nonsense.
Nice closing email from IPAP:
“You have got refunded and we will mark you as scammer and fraud as your IP is from cloudflare which is unaccepted!”
I have no idea what they’re talking about which is fine since they obviously have no idea either.
Nearly fell off my chair.
LOL fugoki xD
I understand but, stop the rage. This is solved right? Don’t get more problems.
And teah, that email is weird.
@yomero Look it’s not about public venting it’s about letting others know just what they’ll have to put up with.
56 nonsense emails over this. 56. Crazy threats, nonsense language. If they’d answered my bloody emails to start with I’d never have posted here.
Well now you’ve got something to post over at WHT. :)
56 emails? Ouch. These are the providers that really shouldn’t be listed here anymore. I know that LEA disagrees with that but any company this bad shouldn;t even be given the time of day.
What’s that address of that bad vps providers review site? May want to drop them a note.
dr4mike you just want to tell something about us which has nothing with you :)
you do not have even 1 service even 1 domain with us! please stop doin such things!
fugoki :
Please do not insult you are just saying nonsene and we will have nothing with you ever!
your registered IP in our system is from CloudFlare :)
i assume you are using Proxy or something which is totally against our rules!
@IPAP Co. Admin: Again, please check my ticket and issue my refund. I find it amazing how fast you reply to the people here, i am watching the email notifications.
The IP is from cloudflare because you are *USING* cloudflare. It is a *REVERSE PROXY*, thus *ALL* clients IPs will show cloudflare because you set up cloudflare wrong. It’s not his fault, learn to setup the damn service you’re using.
IPAP, you do not know how to run a server. Seriously. You have no idea what you’re doing, quit while you’re ahead.
(@IPAP, not @fugoki)
@cd & ab :
Dear sirs , can u please tell me why his IP is from Cloudflare and not others?!
pleas espeak of someting you know :)
but actually his IP is for cloudflare only one time other times it is from his Orangehomedsl ISP! which is correct and we confirm that!
so we will apology for this :)
LOL.
Anyway, they had three weeks to check me for fraud AFTER taking $50 off me? I’m one of those extra tricky fraudsters who pays you and then runs away… WATCH OUT! I’LL SNEAK IN THE NIGHT AND LEAVE YOU MONEY FOR I AM THE GOOD NINJA FRAUDSTER!
(edited: remove insult)
@IPAP Co. Admin: Please give me a call at +1.707.636.4977 and I will explain everything.
If you would like, I could call you to save on long distance charges. Shoot me an email with a number to call: cd@myeml.net
Hello IPAP,
I’ve attempted to give you a call on the number registered on your domain name, but it seems the party on the other end didn’t know anything about your business. I’m sorry, but I’m going to have to decline the job offer as I have interests with other companies at this time.
~ cd
i dunno where are 56 emails of yours but we have only few tickets from you not 56 and your language is totally insulting and … :)
When you order a dedicatedserver from VD you must wait so long :)
this is their way of business and we are not responsible in this case :)
and please let us know if we have threatens you 56 times :)
i do not want to share private info of yours , but really you are saying like we have threatened youfrom very beginning!
you really think you can reach our billing on weekend?!
do not you live on this very planet?!
do you work 24×7?!
…. :)
anyway you are someone just want to says bad bad bad … :)
the only emails we said we will put you as scammer is our very last email!
@ DrMike :
sir i think if you have got problem with us it is better we solve it at law court?!
please email info@ipap.co and we will connect you to our lawyer in USA thanks!
I’ve got news for your mate, if you share my private information on the internet you’ll be hearing from my lawyer.
I do nto remember calling you idiot and will never call you that , this is just showing your way of doing business by insulting ppl :)
i am more than sorry for you , really there is no word in world to describe how i am sorry for you , you better work on your language instead of working on INTERNET …
Oh the irony. IPAP Co. Admin is point out language concerns of others. When I pointed out issues with hist own site, he blew them off.
By the way, thanks for the threat. Screen cap taken and a copy of both threads saved to the hard drive.
refund me too, over one week , I got no VPS, are you kidding when give me: “you server ip xxx.xxx.xxx.xxx, your root user xxx” ??? my email lehongquang@gmail.com
Always please do not rely on emails :)
please go to member area and click on my services and check for your info!
We do apology for any inconvenience caused!
we added 25 GB for free to your VDS to cheer you up , again sorry for delay!
you can contact our admin , he will you more free stuff :)
when contacting him please refer to this topic :)
Um, how can you add extra space if they’re trying to cancel their account and get a refund?
@ BluePanda
sir , your ticket needs to becheck by Biling department, this ID in here is being used by multiple ppl!
Thanks for the response.
I believe there are three admins who each have the same level of access, is this correct? Why else would you call your two colleagues “admins”?
I was asking if you (seeing as you are one of the three admins) could check my ticket and process the refund for the month I have not yet used.
Again, thanks in advance.
Hello,
this account was used by our admin but now it barely being checked by him!
also , please kindly reopen the ticket so that we can continue with your request!
Also , for admins ,
there are 3 ppl owning this company and we call them Admins :)
I have reopened this ticket, looking forward to having this solved. All i meant is that if three people own the company then all three people would have access to the PayPal to process the refund but i understand that the account is no longer used by the admins with all the disputes here.
There is no use in reopening the ticket.. I do not get a reply within 12 hours and the system closes it.. Please ask your admin to check my ticket, im not going to keep opening the ticket only to have it closed. I have done that three times already.
Opened AGAIN.
@ DrMike ,
when you told us issue we took care of that , changed TOS , and many things!
but when you are promoting ppl to do things against us that is kinda threat!
and all i want is if you got a problem with us please make it in court!because you are doing harm to us!
i dunno where you guys live but this is our right to have law enforcement in our side and and make complaints !
and please tell me, have you seen even just one time , if any of our staff has insulted anybody or told someone, something like :
YOU CALL OFF THE PST OR WE WILL TERMINATE YOU?!
did we say something like this ever?!
no , we are just defending ourselves from bunch of people who are laming others for their own good :)
and DrMike you are one of these people!
More threats. Resaved thread.
Yes, please review your own comments here.
LEA, can we get a copy of the IP address these are being posted from please? Thanks.
On top of this page, I wrote “don’t buy if you want to sleep at night, horrible”
but people ignored and bought the vps and now complaining this and that.
when somebody gives advise, listen sometimes, you may have sound sleep at night.
Well, you all deserve what you’ve got, I guess.
additionally , if you were/are our customer and had a bad experience i apology on behalf of IPAP Co. Ltd.,
We hope we can meet your satisfaction level next time.
Where’s my apology?
@Drmike ,
you are really funny person :)
We will defend our right and will see what you have got?
just repeatedly say :
OH THEY THREATENED ME TO DO SOMETHING AGAINST MY NONSENSES?
just to remind you , we have right to see what is your benefit in laming all companies in here specially us!
I will make sure my lawyer contacts you ;)
we are done talking to you!
this post is becoming like our ticket system!
@ Macro :
You are not even our customer :)
and there is noting wrong with our server/support in any VPS/VDS/Shared/Reseller plans :)
There is some delay because we are short of staff , many orders and etc :)
but there should e nothing horrible in your case :)
we try our best to satisfy cusotmer in anyway we can , but we can never provide any service to cusotmer that insults or becomes violant :)
any way this post is becoming like somehting not related to subject :)
please advise if anyone has not registered at WHMCS or has the speed issue yet , we will take care of that!
if you have huge downtimes, if you had some problems please give me ticket id but i doubt you got any ;)
thank you
More threats. Resaved thread.
Anyone want to put money on when he’ll stop?
You asked me a question. I gave you an answer. Please follow up.
You can assume it as anything you want :)
I duuno why you do not want to stop?
do you think trying to show ppl bad is a good way of living and earning money?!
i don’t think so!
@ Fugoki :
there is a privacy policy which won’t let us do it and we will never do such thing!
but unfortunately you are insulting us and … what we can do about this?
And YOU and drmik whom are great in finding threats , must know your post is a threat huh?!
anyway , we can not continue this childish posts!
Please answer my question. I’m still waiting.
Na na na na na na!
It’s also interesting that he defends his right to say whatever he wants but when others point out problems, the legal threats start.
If anyone would care to tell me what range they’re in over at VolumeDrive, I’d love to followup with them to see if they have any outstanding abuse issues.
We have never threatens anyone like you , never promoted any one to do anything against anyone else :)
and …. :)
if your sayings are illegal so you must be frightened , if your saying are legal then do not panic :)
Hilarious. Talk about digging yourself a hole.
@ fugoki :
Great language , even wasting our time to email you or respond to your tickets was a shame ;)
sorry but you are just showing your level of respect and that is lowest level :)
If I were you I would be frantically attempting to salvage my business not posting here…
Can someone please contact us at info@ipap.co , we need someone to make a test on our VDS/VPS on vary servers and compare them , so that we and our customers will now chich location/node is better , if some one is ready please email us!
*** Announcement ***
We do hire 1-2 techs , please fill this form out if you are interested in working for us :
http://ipap.co/looking-for-job/
Priority is for ppl who are :
most skilled ins sahred hosting server security
Living in US
Skilled in english too?
Says that.
i can’t post a payment, i can’t log in i’m not in the new system i did write you an email 10 days ago and no replay back since…i’m wondering shude i continue using this provider.. if you can’t even answer an email witch i did send 2 weeks ago.
my ID number is 1849… solve my problem ipap admin.
i will not wait to long!
p.s sorry for my bad ENG
Well, what a disaster. On the 9th of April I signed up at IPAP for the basic VPS, I was directed to paypal and I paid 4.95 for the first month (a recurring payment was setup) – it went to a guy called Grzegorz Dzien.
Today is the 27th of April, and despite about 20 attempts to contact them, I have received absolutely no reply, confirmation, access details or welcome email. I have canceled the recurring payment on paypal, and said goodbye to my 4.95.
I don’t care about how much RAM they give or about an attractive price, if I’m unable to even get access to a box.
Good luck IPAP…
I was looking through their website and came across several pages of punctuation marks which are not properly written (or not in-order, as what ‘drmike’ quoted just above). It looks as if the content-writer or webmaster didn’t take the time to re-check the content, commas, full stops etc; or he/she was rushing for time and had forgotten to re-check the content. If they are having a font issue, just maybe that the alphabets and the punctuation mark(s) looks odd when it’s together or side-by-side, then, why not just change the font type via CSS.
Spelling errors, excusable, however, looking at the amount of spaces between the punctuation marks and even spaces between the words and paragraphs (even the homepage title) are indeed, inexcusable. By doing so, it will only arise doubts/questions among people on the Internet about the Company, Management and/or Services, as many would categorize it as being non-professional, even if the the companies intentions are good. This does not apply to IPAP.co only, but to all hosting companies.
Honestly, I’m getting rather bored looking at several hosting companies who are making use of the same web template, even though it is a premium template, which cost $35 USD, which so happens to come with a integrated login module for WHMCS. Uh huh, I’m referring to the WordPress template “Phenomenon” by Bluz. Have you felt like.. ‘Déjà vu’? — I think it’s about time these hosting companies build their very own identity, in terms of web-designs, considering there are a few website designers out there who will do a neat job for a reasonable price.
Yep, IPAP doesn’t look very serious.
If anybody has a _personal_ recommendation for a VPS that
1) has descent uptime
2) has descent support (at least for billing/account opening and all)
3) roughly in the 5-10USD/month range
please let me know.
I now need a replacement.
Hello , i am still waiting for your client number which saydyour VPS is not ready since then! it is very odd that you have not received your service :(
if you are right we will give you 1 year of free service , as 22 days is not an acceptable delivery time for a VPS :(
Yeah our website has some kinda spelling problem :(
we check that and fix it to the highest level we could :(
if you can point out this we would be very grateful!
BuyVM.net if they have more stock
directspace.net they are realy good and if they have more stock :)
You can always try…
Both websites look very promising – will definitely try one of them – thanks!
Ipap co: I never got a client number – I didn’t get a single email from you. Paypal conf is I-R6L5HSXCJHNX
Free templates are a good way to keep costs down.
I use them on almost all my commercial websites, especially those which rely on price-based advertising.
IPAP seems like a company with “issues”, but the template is not one of those issues.
Complaining about the use of free templates seems like an “ad hominem” attack, where instead of addressing the original problem with an entity, a person instead chooses to attack them in a different area.
Ad hominem attack is a tool of weak minds, and it is disappointing to see you using it.
Try them i have vps with buyvm and with directspace…Both are realy realy good :)
Nitros Server was delivered after about 6 days from the transfer of the VDS.
Interesting, its a Nitros Mini Server, but I don’t mind, as it’s what I wanted.
Cachefly’s test was around 6.0M/s, which is ok, at least it’s stable unlike the other VDS.
Another interesting detail about my server is that it is no longer with VolumeDrive but instead with FDC. Rather nice, I wanted a Chicago location (Ohio located) and for a game server that loves resources and people nearby who play it, ping is usually under 50ms. Overall i’m pleased, shame to hear above this comment though, I guess I got a little lucky.
Write I/O is about 80.5M/s, MUCH better then the other VDS, which wouldn’t even give a reading (That’s how bad the I/O was.)
May be possible to upgrade to SSD as FDC offers it, I’m looking into it with them. The Game server is actually really good with writing on SSD’s so it would be a much positive add.
Not a bad server for $25/month. Ticket support is slow, but price = support.
I don’t like that I have no panel to see how much BW I have left or how much RAM is always allotted to the server (Guess I could always check by command-line, but panels look nice) but it’s only a minor setback.
Reinstalling Windows on it shortly. Everything is on a backup VPS (AlienLayer.. unmanaged and they are really good! $14.00/month for a nice VPS) so while they take a few days to do so I’ll mess with that.
Good Service here, still, and the server is holding. I hope it stays that way. I would recommend, but it definitely requires patience and a keen eye to read some of their returns. I feel damn bad for the above though, that is absolutely terrible, and best of luck.
I canceled my account a few moments ago.
The throughput started to vary wildly and it started lagging at odd times.
Also, they never ponied up the second IP.
FAIL.
You must have wait a long time before get 2nd IP, now i get it and i satisfied with ipap service :)
My vps setup fast today no more than 1 hour :)
hopefully there are no performance issues, I’ll test it now.
Ordered a Xeon X3450 server on April 2nd, still haven’t received it yet. For the most part they were waiting on volumedrive to get more stock. April 24th I was shown an email from volumedrive’s CEO stating that they (volumedrive) were out of IP addresses, and that they would have more that week and get IPAP their servers. April 29th and May 3rd, I was told they were working on it. Hope it wont be too much longer.
Hey,
here is another email from VD CEO for all ppl that in next 24 hours we would get 3 Xeons and next week we have pre ordered ALL XEON servers (about 20)
it is Good that , we will be able to give 2nd month free on those servers :)
but first we will not make the last mistake and will wait to get servers first :)
but your servers would be delivered friday FOR SURE :) as we have cleared everything with VD about this issue which is just making us shameful infront of our customers :(
:
VolumeDrive Support to me
show details 1:22 PM (2 hours ago)
No problem. They’ll be setup tomorrow. Do all three need just the basic IP package?
———————————————–
Best Regards,
Josh B.
We are working i a project , if anyone wanna work with us or coperate in this can email us at info@ipap.co
the project is that in new week we would be proud to offer these VPS (OpenVZ) in USA(FDCServers) :
Main Node has 32TB+ of HDD :)
CPU : 2 x 6128 OR 4 x 6168
RAM : 2GB Dedicated + 4GB Burstable
HDD : 400GB of RAID
Uplink : 1Gbps
Traffic : UNLIMITED
IP : 1
Price : 6.99 USD/mo
======================================
CPU : 2 x 6128 OR 4 x 6168
RAM : 4GB Dedicated + 8GB Burstable
HDD : 1000GB of RAID
Uplink : 1Gbps
Traffic : UNLIMITED
IP : 1
Price : 14.99 USD/mo
======================================
CPU : 2 x 6128 OR 4 x 6168
RAM : 8GB Dedicated + 4GB Burstable
HDD : 2000GB of RAID
Uplink : 1Gbps
Traffic : UNLIMITED
IP : 1
Price : 24.99 USD/mo
hello, i se you are busy with other thing but, not with solving my problem..YOUR PROBLEM i can’t log in to pay my billing my ID is 1849
why not?!
you can create an username at ipap.co/members then open aticket regarding migrating your services from old panel to new panel!
can u please?!
ok i did that, and i open a ticket pleas make it fast i need it as fast as possible
Nice offer is it available now? i didnt see it on official web
A X4 Dedicated Server + 4GB RAM + 500GB HDD , Unmetered BW , 10 IPs and Free Plesk is available for rapid provisioning please email info(at)ipap(dot)co for ordering!
rapid means 1-2 hours for delivery :)
Uplink is 100Mbps Dedicated!
I can’t access veportal almost 2 days :(
oh, only havin problems with ipap.co.
they offer 1gbps, but the uplink is only 100mbs attached. still costs me almos 10$… provided 32bit ubuntu, got 64bit. provided 50gb backupspace. never got any credentials. support is awful. closed my tickets always before resolved.
and again, ticket closed before resolved… don’t know what to do with you guys.
I haven’t received a vps, since I ordered it 5 days ago.
@ Felix
Afaik, they only have 100 mbps port for all vps from vd.
Eh, my server has been down for about 2 hours now.
Hopefully it’s just temporary, but they aren’t answering back either.
To anyone considering Ipap, and interested in an opinion on their actual service, rather than their template or english skills, I’d recommend to give them a chance. I ordered a VDS from them, and it’s great. Only downside is slow setup.
If you happen to live in the US, did your VDS get set up in the US? I do, but my newly set up VDS is in Germany. I didn’t think to ask specifically for a US location. Trying to sort it out now…
Afraid not, I live in Europe and asked for Germany specifically.
How about some details? Specifics? Something to back up your claim? Right now all you have is “it’s great” with nothing to back it up.
You actually feel comfortable going with a provider who threatens people who point out problems with their company?
If you want some specifics, I’ll provide them. But there have been benchmarks posted before.
I do not want to start something here, just let people on here know that some people are actually happy with the service.
Their guy on here seems to have a bit of a temper, true. I do not think it’s ok to threathen customers, but there has also been some fairly rude comments on here on a personal level, and who knows what offsite.
But I value actual thoughts on their offer, not opinions about what website template they should use, or how their english could be better; and I’m certain that there are other people on here who feel the same way.
Just was saying that it would have been nice to list some specifics like speeds or whatnot. Many folks who provide such feedback offer up such proof showing how they feel that way.
As to the rude comments, if you feel interested, you may want to click on the ipap tag up above and see what has occurred in the past. Folks pointed out problems with his website and he got offended with the problems and then more so when he couldn’t get spoonfed.
Thanks for following up.
Was really intrested in this but seems like alot of problems happening.
I dun see any problem except delay in delivery which ppl does not se the delivery time :)
Well, i did a reasonable try to this guys and they just dont deliver. Price is not good if you cant rely on them. Things could go right as some times do or just go wrong, they just simply are not there whatsoever. I did have to ask constantly for what they were advertising; for instance ftp backup was delivered on june 4th but my first invoice its from april 15th. I dont want to waste our time with an extense list of issues with this people, just take notice: if something goes wrong you can only rely on your luck, and anyone knows that chance is not only blind, its deaf too (just like IPAP).
HEllo,
FTP BAckup is just a free thing and is not even included in the package :)
and its delivery is not with server and may have delay ;)
it is mostly with MORE THAN one month contracts ;)
If you’re advertising the backup along with the VPS and using it as a selling point (which you are) then it is part of the package.
Everybody fails eventually, but you guys at least must fail better :) i did everything to stick with you, belive me, im not even upset, but you cant provide the service not even with a very very low standard, and im know what im talking about because down here (Argentina) we know how to deal with very low standards. Like i said, with you its just a matter of luck. Im going to wish you a huge ammount of it.
Please return to the site, we need your services as before, at least send us an email letting us know what happened to the sites, I wonder if they will draw all or vps will continue online?
iPap.co sucks balls. Their support sucks, and everything else sucks.
I’ve waited over a month to get a VPS, still nothing.
They’re complete idiots, who have horrible grammar, as seen in this:
http://1.uv.nu/2iochz.png
Hello.
I want to contract “VDS MED PLAN”.
It added it with the shopping cart.
The memory was added with Configurable Options in “+1024”.
“$119.95 USD +$9.95 USD Setup Fee” this a monetary amount of one year?
Regards.
———————————————————————–+-
Description Price
Virtual Dedicated Servers – VDS Med (gfststhtysnt)
» HDD: None
» RAM: Additional 1024MB
» Uplink: 100 Mbps
» IP: None
» Additional Monthly Traffic: 0 x 1 TB $119.99 USD
» OS: CentOS 5.x
» Architecture: 64 Bit
$119.95 USD + $9.95 USD Setup Fee
[Edit Configuration] [Remove]
Subtotal: $129.90 USD
Total Due Today: $129.90 USD
Total Recurring: $119.95 USD Annually
Short review of their service:
Service availability: usually not available (VPS and VDS)
Service delivery: I had to wait about two weeks after making payment and after two notifications they finally deliver my service.
Client panel: some standard panel seen on many hostings
Uptime: On first month my VPS was blocked by provider for about 24 hour because of some abuses which was not my fault. So uptime was about 97% (offer: 99.9%).
Support: It’s awful, few things:
– long time waiting for answer (sometimes more than two days, usually about few hours)
– support is treating client like cash mashine: give money and shut up. support claims that I’m guilty for my VPS unavailability without any serious reason
– support language skills… Without any comment – see posts from ipap.co team. I couldn’t understand what they mean.
– money back after downtime? Forget about it.
Server:
– Very good server, processor clock, network etc. all as in offer. Here I’m fully satisfied.
Summary: not on my nerves. There are some server providers who offers nearly the same prices, but support, service delivery, availability is much better than that.
Is your VDS also down right now??
Where is their support, do not answer emails.
Return IPAP please we need you
After it was down for 3 days and no support reply (they were closing my support threads without any answer) I resigned from their services.
Funny thing is that they gave me 2$ because my servers weren’t working for 2 days. It is very sick company and I recommend you to leave it. I found better VPS’ses with better customer service.
This is totally bullshit hosting company. Don’t ever try to register at this company. They have a new website http://LydiaNET. com and I’m sure its totally sucks. They have taken my money and shutdown my server and they accused me that I use my VPS on port scanning. The truth is I never use my VPS because it was down for 1 week and they never pay me back. I file a case on paypal and they offer a better one. So I decided to cancel the case on my paypal. But after that they bullshit me. This company is a waste of time and money. GO TO HELL…
Where is their support, do not answer emails, do not return the money…
support is very slow and ver hard to contact. I submit ticket 2 time if no respon.
08/11/2011 04:04
My VPS Online but I can not connect to my VPS.As well thailandsbooking.com,204.45.16.110,WinSCP and PUTTY not connect. Please check my VPS.
08/11/2011 04:15
i reboot it can not connect too.
08/11/2011 09:42
now i reinstall OS it can not connect too. Help me please.
24 hour form my vps can not connect, i want to respond!!.
thanks you
Karn Tippimol.
I paid extra for 5 fps on my dedicated and a week later still not sent
i am ratasxy @ gmail.com
It’s been 3 weeks I bought 3 vps with them and they do not envira data and also do not answer my emails, I called them up and drops into the mailbox
Where is their support, do not answer emails, do not return the money, never trust them.
Another one mask the dust… ¬¬ I am about to insult you…
ipap.co no longer respond to emails do not respond the tickets already opened a call against them in paypal but so far I do not think I answered owners died or they failed
I’m disappointed with them
Really, now bought a more dedicated to not have a headache
WHERE IS YOUR SUPPORT??
I am waiting for my vds and i got no reply.! what are you doing ipap.? its a time! check my tickets immediately.
Friends ipap.co no longer respond to emails do not respond the tickets already opened a call against them in paypal but so far I do not think I answered owners died or they failed
This is just like HostRail.
HostRail vanished by shutting down their server, IPAP went but they forget to shutdown their server trying to see if they get some money…!
NOT SO FAST IPAP, PAYPAL DISPUTE IS THERE.
I’m just posting to reaffirm what everyone else is saying. iPAP/Lydianet is not responding anymore to tickets, and the node of my VDS has been down for a while. I wonder if anyone’s tried calling them? Everything was going pretty well for me with them until this month. I really wonder what happened.
Yes I tried calling the number that is on their website and is falling in the mailbox
I am very sad because everything was going really well they estavão answering emails in 2 hours as a maximum will send an email saying, I just wanted a response from the administrator of the IPAP will close even if they
Well, actually here in Brazil I was selling very cheap vps and was selling a lot so now where I’m going to buy?
I am very sad about it
Cheap isn’t good, do your math. Period.
I dont agree. You can find good providers that are cheap. I think thats the whole point of LEB :)
I also think
Never had anything to complain about IPAP’s only now that I left, I am really sad because here in Brazil was selling many vps and great prices
Return IPAP please we need you
Do you helped us with their professionalism and prices please come back.
How are they supposed to run with your money if you keep begging for them to come back?
Seriously, this is one of the problems of hunting for cheap offers. LEA and the other good people here on LEB are doing a great job informing us of the risks by pointing out the factors like price discrepancies and service flaws from providers. But if we fail to heed the warning signs then we should also be prepared to go to great lengths to get ourselves out of the hole we put ourselves in.
I think LEB actually evolved into a community of like minded misers, who help each other get the best deal out of the swarm of LEB providers making an offer here everyday.
Yes, already paid for them, so peopl they return my money or return
Anyone know of another company with the same cheap vps ipap.co?
Sure, they’re all in the deadpool being bro’s with ipapco :)
Francisco
They could come back to answer our emails and delivery to our vps, but I think this will happen not because the license expired whmcs them, and so far they have not renewed, I think they failed
look
http://www.lydianet.com/members/admin
Shame n_n
Ahm, this is going on http://ipap.co/members/
IPAP is really not go back because the owner does not respond or e-mail complaint from paypal.
Hello I was looking for another data center until I found this http://www.kimsufi.co.uk/
is very cheap and are good, have you looked on the internet about them and many people speak well, no complaints yet seen them.
IPAP since then let us recommend http://www.kimsufi.co.uk/
They took my other vps air and had not completed the backup, and now I do WHAT?
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