Julian from AlphaRacks sent in an offer to celebrate Easter, with plans based in Los Angeles. They have been featured before and provide various services including Web Hosting, OpenVZ & KVM VPS, Windows VPS, and Dedicated Servers.
Services are provisioned on hostnodes featuring Dual Intel Xeon 5620 / 5639, 128GB RAM, 4 x 2TB HDD configured in hardware RAID10 with CacheVault. They are connected by 2 x 1Gbps uplinks.
All services include cPanel (Shared/Reseller) and SolusVM (VPS) as the control panel, 1 IPv4 and 20 IPv6, full root access, instant setup, and best effort DDoS mitigation by QuadraNet Vest.
Free Bonus: Open a ticket and request to have your bandwidth DOUBLED.
They offer PayPal, Credit Cards (via 2Checkout), and Bitcoin as payment methods. As always, please ensure you read their Terms of Service.
Offers:
Reseller Plans
What’s the difference? Reseller hosting accounts allow you to create shared hosting accounts only, while master resellers take it a step further, and allow you to create shared and reseller hosting accounts. For more information please see here.
All reseller accounts include access to AlphaRacks’ exclusive “Reseller Resources” portal, which includes all the tools you need to kick start your new hosting business (unlimited SSL certificates, free domain reseller, legal documents, pre-made website templates, knowledgebase articles to provide to your customers, and more).
Reseller Starter Plan
| Reseller Advanced Plan
| Reseller Business Plan
|
Master Reseller Plans
Master Starter Plan
| Master Advanced Plan
| Master Business Plan
|
Linux VPS Special 768MB
| Linux VPS Special 2GB
| MANAGED VPS with cPanel
|
———————
Locations & Test Information
QuadraNet – Los Angeles, CA (US)
Network Mix: PCCW, NTT, ChinaTelecom, ChinaUnicom, Telia, GTT, and Zayo
Test IPv4: 198.55.111.5
Test IPv6: 2607:fcd0:0:a::2
Test file: http://repos.lax-noc.com/speedtests/100mb.bin
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On Thursday, I bought the MTH-Starter package, 2 days have passed and I have not received a receipt despite the fact that I sent a support ticket, I do not know what is happening with this company, there is no response or follow up, Julian urgently needs a solution.
Order number: #259154
Thanks for your order! I see that you are up and running – enjoy your new Master Reseller account! In case of any further assistance required, please don’t hesitate to contact us.
Julian
Does AlphaRacks work as a Netflix US tunnel?
I don’t think very many (if any these days) work with Netflix. They did a pretty good job of banning most providers IP blocks. With that said, I was not able to use Netflix with a VPN on AlphaRacks.
Netflix will only work on residential connections, they have blocked every datacenter IPs from accessing their platform, so regardless of which VPS provider you choose to go with, it is not going to work with Netflix.
Julian
Free Bonus: Open a ticket and request to have your bandwidth DOUBLED.
is there and bonus for orders that have unlimited bandwidth?
thanks new customer
Bill, the double bandwidth offer is still available!
Julian
nice but my reseller package has unlimited bandwidth already
i ordered a master reseller, thank you for the offer. looking forward to having a good uptime and speed here 🙂
Thank you for choosing us!
Do you have debian 8 64 bit image?
They have both the regular and minimal images.
Yes, they are available on solusvm but not in register page ..
Thanks
We have both regular and minimal templates as Erik indicated. You can reinstall your VPS in the SolusVM control panel after your order.
Julian
Ticket Number #745072.
Your server is great, except for the fact that ,at least in my node, The transfer rate is 10MB/s and the I/O Speed is 5 MB/s. Which is painfully slow. Even my USB Flash Drive is faster than that. Yum -y update took hours to complete. The ticket is still on hold. I have no idea what that means.
Please take a look.
Yoko, thank you for providing me with your ticket number. I will investigate your described issue closely with our technical team and provide a resolution on this. Apologies for the inconvenience. We will continue to update you in the ticket as progress is being made.
Julian
CPU model: Intel(R) Xeon(R) CPU E3-1240 v6 @ 3.70GHz
Number of cores: 1
CPU frequency: 3696.061 MHz
Total amount of RAM: 768 MB
Total amount of swap: 0 MB
System uptime: 2 days, 14:40,
I/O speed: 55.7 MB/s
Bzip 25MB: 15.69s
Download 100MB file: 30.7MB/s
Thanks for resolving my issue. I/O is much better now.
Glad to hear it Yoko!
@Yoko Wasis,
My node is slow too 🙁
It took more than 30 minutes to run `apt-get install curl git nano screen` ..
Also it took about 37 minutes just to run `apt-get upgrade` ..
real 37m4.949s
user 0m30.904s
sys 0m54.270s
@Julian, any idea why this happen? or maybe you can switch my node?
Thanks
Very slow 🙁
root@server:~# dd if=/dev/zero of=test bs=64k count=16k conv=fdatasync
16384+0 records in
16384+0 records out
1073741824 bytes (1.1 GB) copied, 96.6466 s, 11.1 MB/s
I have open ticket about refund (#72187), and Eric only reply to reboot and verify it now.
Well, then i’ve reboot and test it again, still nothing changed 😐
Please resolve this issue or refund my money ..
Regards
I was not able to find a ticket number #72187 – are you sure this is with AlphaRacks? If so, please email me at julian @ alpharacks.com with your email, ticket number, invoice number (or a way for me to identify your account), and then I would love to take a look and provide a resolution.
Julian
I am interested in this but anyone mind to share the speed?.
What speed ? Connection speed ? 10 MB/s. I / O Speed 5 MB/s
I see you mentioned above about transfer rate issue. Did it resolved now?.
Actually the transfer is not the issue. Because that’s the right speed of what I promised (100 Mbps). My concern more like to the slow I/O speed.
Yoko’s issue has been resolved.
Which plan are you interested in Tuhin?
We have VPS plans with both 100Mbps and 1000Mbps speeds, depending on the plan you choose to acquire.
All of the reseller hosting plans are connected to 1Gbps ports as well.
Julian, I have several request. can you please check if something can be considered under an arrangement?.
Kindly Review My Ticket #627892
Thanks!
Maxmind flagged. Submitted a ticket. can you please check that too?
T#903592
Hello Julian, kindly check my ticket.
Ticket ID: 720312
More power and God Bless
Wendell, thanks, I took a look and saw that George already got you squared away earlier this morning (we responded to the ticket in under 30 minutes). In case of any further assistance required, please feel free to reply to the ticket or open a new one (if it is regarding another matter).
Julian
Thanks a lot Julian for the quick response. Problem solve.
No problem Wendell!
I bought one reseller! Seems okay. thank you!
Maxine, thanks for your order. In case of any assistance required, please feel free to contact us.
Julian
Hi Julian,
Please check my ticket.
Ticket ID: 471691 or 928558
Hi Julian,
Please reply.
Hi Naveen,
I apologize for the delay in your pre-sales ticket during the weekend. I’ve gone ahead and sent over a response – please communicate with me further there.
Have a great week ahead!
Julian
really realllyy bad service
horible company
not recommended
Looking for more details and to verify you are or were a customer, your name is not coming up on a search on our client list, and I also don’t think you own youtube.com according to the website you entered 🙂
Would you mind emailing me, and elaborating? julian @ alpharacks.com
Thanks
I have a reseller package too. After 3 weeks I can say only positive reviews(until now!). Now downtime, the server speed is also good!I think is a good service with this price!
If happened any downtime, or for any slow performance I’ll be inform here!
Glad to hear this linuxGlobe! Thanks for the great review.
Julian
I’m interested in the Linux VPS Special 768MB but it’s out of stock.
Hi Mike, while that particular plan is out of stock as we have sold the desired quantities we had in mind, the next package up is still available for ordering. Either way, please open up a sales ticket at https://www.alpharacks.com/myrack/submitticket.php?step=2&deptid=2 and we’ll see what we can do for you!
Julian
i’ve ordered the Linux VPS Special 2GB –
2048MB RAM
2 vCPU
40GB Disk Space
3TB transfer
100Mbps uplink
1x IPv4
20x IPv6 (free on request)
DDoS Protection powered by QuadraNet Vest
OpenVZ / SolusVM
$18.00/year
Ordered an hour ago!!! Payed the service…says unpaid… opened a ticket half an hour #526758 – Invoice #262710 – Linux VPS Special #2… nothing!!!!
You must be kiding with me!!!
Elisabeth, your VPS was already activated on the same day that you ordered (apologies for the delay in responding to you on LEB, as this is not an official channel). In case of any further assistance required, we are standing by 🙂
Julian
I had a VPS with them since last year. Overall speed is good for my usage. Although there are occupational downtimes, but overall are still reasonable considering the price.
However, recently they just suspended my vm without any reason. I raised a ticket #764241, but not one seems to care about it.
Just ask questions like what services am I running, or ask me to get back to them in 48 hours.
I ask them what is issue they have detected, as I am willing to resolve them. But they just could not give me a good answer.
The ticket has been open for a few days already. they just mark it as Abuse/Suspension, with NOT reason.
Very Bad Services, Very Disappointing.
you are not alone
Hi Steve, this does not sound typical. Please allow me an opportunity to verify your issue and assist in rendering a resolution. I will be reaching out to you via e-mail 🙂
Julian
Hi Julian,
Please respond to my ticket 495436. no updates on it from 9th.
he was dead
time to move on..
Naveen was already taken care of, Jensin 🙂
Everything is bad, very bad.
Very low I / O.
Installed on 2 GB of nginx + php-fpm + wordpress
It’s simply impossible to work with the site, there are constant errors 502 and 504.
At reboot, the MySQL does not start – the timeout was exceeded.
Sometimes you can not even restart the php-fpm.
I’m scared to think about what will happen when visitors come to the site.
UPD. Few days everything was fine, for a price, of course. But today nothing works at all. Even the Client Area.
The site does not work, the server does not work, the support does not work … It’s just awful.
Hi Kenny, I’m looking for more details and would like to render a resolution for you.
I tried to run a search for your name Kenny in our system, but we have quite a few clients named Kenny (over 10) 🙂
Send me an email julian @ alpharacks.com with your account details. I want to make sure any problems are fixed and that you’re satisfied!
Julian
Tiket #872454
Bad VPS supplier. I’ve ordered from them, and they suddenly took my VPS back half a year later. And their machine is very slow!
simonyaki, you can be assured we would not take anyone’s VPS back, otherwise, we wouldn’t be in business for more than 4 years 🙂 Shoot me an email at julian @ alpharacks.com with your account details so I can see how I can help.
Julian
Hey guys,
I have been using Alpharacks for a month and would just like to say how great of a provider they have been. I am hosting two gaming forums, one wordpress and one forum powered by Xenforo, all on a VPS. For being an unmanaged server they have definitely gone out of their way to help me (I’m still a bit new to VPS)
I’ll check in again next month with another review.
Dan
Thanks Dan, happy that we were able to help!
Julian
In all honesty, AlphaRacks isn’t bad. In my lifetime I have been with StableHost, Eleven2, SkyNet, and a few other reseller hosting providers, and no one has been able to offer me a reseller account at $6 for a whole year. The price being offered by AlphaRacks is unbeatable but what is more important to that? The fact that it works is senior to price. The service, performance and support is just as good & responsive as StableHost’s, and actually, better than Eleven2, who I was paying $25 per MONTH!
+1 to this (exactly my thoughts but you describe it much better), anyway, i’m satisfied too. I have saved money and reduced headaches by making the move to alpharacks.
Brian and Makar – thanks a lot!
being scam
in less than a month, my vps get suspended
he always ask me the services i ran
i give the answer that it only ubuntu + nginx installed yet
he never reply my ticket again
poor on you boy
I couldn’t find “jensin” under our client list. Please allow me to verify you are or were a customer as your name is not coming up at all.
You can send me an e-mail at julian @ alpharacks.com – I will be sure to make things right with you (if any problems exist).
Julian
Here’s my quick 6 month-in review with alpharacks:
If you want a straight to the point, cost effective, and no bullshit service, this is the way to go. Everything works as intended, really as simple as that.
Don’t expect the world to be centered around you, for your pennies though. They’re not going to hold your hand and skip around with you like your best friend did in middle school. But for the times I did need support (on basic issues), they were able to answer me fairly quickly!
I’m just not expecting them to configure my website, do my development coding, for what I’m paying though, so remember guys you are buying an unmanaged server. If you need a management and hand holding then you can hire someone like ServerAdminz, or even hire me, to help you.
Thanks Timothy! While our VPS services are unmanaged by default, we always try to help our customers as much as we can. We also offer a server management plan for those who need it.
Julian
new customer good hosting deal here
having couple problems though with a simple site migration
and dedicated ip issue
support has not been the best but hopefuly it will get sorted
maybe Julian can take a look #922709
Billtech, I have reviewed your ticket and do see that issues appear to be resolved. Please update the support ticket if you need any further help. We are open 24×7.
Julian
I’m not the one to usually write reviews about companies, but I feel obliged to for AlphaRacks. I am grateful for AlphaRacks support today for helping me solve a complicated issue with my website’s script (that had nothing to do with them) – I was stuck on this issue for many weeks. I even told them they could bill me for their time, but they were happy to help me out at no charge!
Anyways I have been a customer for I want to say, at least 2 years or maybe a little less? Basically, I have been using them since the day they bought out that rijx.com company, and that’s when I got moved into AlphaRacks. Since then I have added 2 more VPS so now I have a total of 3 VPS with them, and planning to order more in a few weeks. A+ Rating from me!!!
Thank you for the review and for your patronage, Scott!
The VPS server is a good host. They offer the lowest price, but also a good service.
They provide a dashboard to manage your servers and they are useful.
I thank this company for a wonderful hosting year and look forward to many more years.
Nothing bad to report here either. I’m one happy customer 🙂
Fantastic to hear 🙂 Thank you for choosing AlphaRacks
Thanks Lee! We also look forward to many years with you :-).
Julian
Just register reseller account to test the node, submit ticket #516325 to activate dedicate ip but seems like other user said it took much time to be activated.
nuxmedia, I reviewed said ticket and can see that the dedicated IP was assigned on May 27, 2017 – I also see that you rated our staff 5 stars on the ticket, so thank you very much for the feedback.
In case of any further assistance required, remember we are open 24×7 and available to assist. Thank you for choosing AlphaRacks!
Julian
Why isn’t Ubuntu 16.04 available on VPS? Do you have any plans to add it?
They do offer it. You can reinstall your VPS to 16.04 after, thats what I did. They do have the template in the solusvm panel.
Hi Ibrahim, Santosh is correct here, we offer Ubuntu 16.04 and your VPS can be reinstalled in our SolusVM VPS control panel.
Julian
Thank you for your reply.
Just a suggestion, can you add it to the Shopping Cart page as to not discourage new customers?
10/10, I do recommend AlphaRacks. I have been using their Master Reseller, and have migrated all my websites under this without any issues. Considering my sites run WordPress, I’m surprised it loads so quickly ! Support was helpful in assisting with migrations, and also provides useful updates along the way to let me know what they’re doing.
Will be thinking of also ordering a VPS or maybe even a small dedicated from them.
Hi Roy, I’m glad to hear about your experience with us.
Please don’t hesitate to let me know if you have any questions about the VPS or dedicated server that you plan on ordering.
Julian
I contacted Alpha racks 3~4 days ago asking for a simple task :
To help me place an order,
The support staff has yet to help me with the three tickets I have created, other than the reply of : a management staff will help you soon.
I don’t know what soon means to this company, but for my company, it means within the first 24 hours.
I seriously do not understand how placing a order is such a hard task to complete.
Kevin.
#351525 is my ticket ID, please contact me and give me a answer. This is just ridiculous. Slow support is not what I need from a company that does managed server hosting.
5 days in no useful response. the company is certainly not organized.
I’m shooting Julian an email as a last effort to get their attention.
Hi Kevin – thanks for sending that email over to me, in case there is anything else I can assist you with, you have my contact info 🙂
Thank you so much!
Julian
I wasn’t sure if these offers were still valid, so I placed an order anyways. Turns out it is still available 🙂
Couldn’t be more happier, I got a great deal and I’m already up and running with my sites migrated.
Thanks!
Hi Michael, right the offers are still available! We will expire them once we run out of stock
I’m very pleased to hear that you’re up and running!
Julian
Starting to notice real slow down. Sites using mysql are so slow hardly usable.
After spending days trying to get PHP changer working to use PHP7 not sure worth even submitting a ticket about slowness.
Starting to wonder if they are really overselling the servers. Guess at this price should be expected…
Susan, this is indisputably not the type of experience that we desire to provide to our customers. I’m not aware of said issues you’re describing, so your best bet would be to send that ticket in so we can look into the issue as it does sound like a confined problem.
We are open 24×7 if you want to send that support ticket in, you won’t be waiting long for a resolution, I can promise you that :-). In addition.. After sending it in, you can also email me at julian @ alpharacks.com with the ticket number, and I will work on it with my technicians.
Julian
Thanks for reply Julian. I must admit something changed because my Google site test went from D to B+ without any changes on my end.
As far as support, not worth the effort. I can ask questions and get a “vague” reply. Give the info needed and get reply asking for the info already provided, all needed was to read my ticket:) Bet you will see this if closely monitor your support desk.
The deal is worth the price for sure and will just leave it at that.
I have went ahead and upgraded to the master reseller version and really appreciate the help Julian, you renewed my faith. It was a no-brainer to upgrade for $36 a year. Going to use to host (school) student blog websites with bootstrap based themes.
Still waiting on the manual updates from you though… No dedicated IP’s and cannot access the WHMPHP panel.
Dear Julian,
I want to know how the Monthly Bandwidth is metered? only the uplink or both the up/down link?
Thanks.
Best Regards,
Xue
Hi Xue, good question, both incoming and outgoing transfer is accounted for. Don’t forget – the bandwidth meter resets every month, even on yearly plans! 🙂
Julian
@Julian, looks like you are the most efficient person at AlahaRacks. If someone needs things done, they just need to shoot you an email. Why is that opening a support ticket is not enough? Any reason why the only way things get done is by emailing you?
I think you may have a wrong interpretation. This is just good customer service my friend. From what I understand, Julian is the representative of alpharacks for lowendbox, as I didn’t see any other alpharacks staff respond here on lowendbox, but I have interacted with at least 3 different people in their ticketing system.
So, I think Julian is just trying to help the best he possibly can. If I was the rep for a company I would of course love to hear from my customers, on both the good and bad… even if my department was not in what the customer is talking about. Why do you think big companies like Amazon and IBM hire people just for customer care and follow up? It’s to maintain good relationship. Customer service is vital to survival, and IMO, Julian does a pretty fine job at that, and has handled even the obviously fake negative reviews quite professionally 🙂
another review for Alpharacks,
so far so good. Trying their cpanel reseller product the server running very fast even accessed from asia because my client mainly from asia.
Trying their VPS service also very good, for that price i couldn’t ask more but seriusly its giving good performance, high i/o with high speed network except high latency due to accessed from asia.
GOOD JOB Alpharacks, and thank you julian to give us such a great deal
I’m rico, an Alpharack’s Reseller Bussines Client for last 3 months.
in last 2 months, the services was Excellent.
But in last 2 weeks, server services was terrible.
Data Base Server Down for many times in last 2 month.
Now days just down for 11hour++ and still not working until now.
I submited ticket many times but the support team just replied with “Please, be patient”
Lol ..
Hahahahaha…
Pleaae resolve the service as fast as you can, Julian.
Thanks.
3 Days my DB Services are Down !!
I submit ticket many times andstill no reply.
Very Bad Service.
Extra ordinary Terrible..
Hupf ..
Seems like I made a huge mistake in buying into master reseller offer. Sadly Alpharacks seems to oversell and not monitor their servers. Hours upon hours of with load like this:
http://i.imgur.com/9Fm0CoV.jpg
Was not expecting whole lot or very fast servers but cannot even use for sites which use a database.
If you are using for plain HTML sites (like Bootstrap which use CDN), not bad but other than that…
Sorry Julian, but sometimes the truth hurts. Having to spent my 4 of July moving sites back to my VPS…