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IPAP.co - $6.95 512MB Xen/VMWare VPS in Scranton

Update December 2011 — IPAP.co’s website stopped working on 22 December, although the company has long gone already.

IPAP.co IPAP.co emailed me their virtual dedicated server offers a while ago. Decent packages on either Citrix XenServer or VMWare ESXi platform, and the price starts at $6.95/month for their “VDS Eco” plan.

  • 512MB memory
  • 50GB storage
  • 50GB FTP backup storage
  • 4TB/month data transfer on 100Mbps
  • Citrix XenServer or VMWare ESXi (with Premium Plus license)

Servers are with VolumeDrive in Scranton according to their datacenter page, which I think will go through BurstNet for connectivity. While their About page is still empty (and the rest of the site far from “organised”), from their previous offer page they are UAE/Turkey based. At lease vRozenSch00n has good reviews on their service. Their WHT account is still disabled. Although they claimed that “it has been described on our website” (I guess this not-very-informative blog post), “other people’s jealousy” has been blamed — I still don’t find that convincing. They have indeed fixed quite a bit of issues on their website. It is also now hiding behind CloudFlare. We’ll see.

529 Comments

  1. edo's avatar
    edo:

    hello, i did order a VDS and was deliver for less that 3 days. Only problem i did have when i order to change my OS ( Kloxo can’t work on 64 OS) i did have to confirm about 3 times and waited for 3 days, and the tickets they close the tickets after the firs replay, and most of the time you don’t get your answer. But overall all i’m really pleased, and i will continue to use there service.
    P.S. Can some one tell me i have problem with Kloxo it uses all my HDD and almost all of my ram, how can i fix that ( i’m really new to VPS an kloxo)
    BTW sorry for my bad ENG

    April 8, 2011 @ 7:47 pm | Reply
    • innya's avatar
      innya:

      If you are installed kloxo on cento 32 bits, You need to do a few of stuff to take care of it.
      In order to reduce 60% to 75% of resource. You have to run with lighhtpd. download lighttpd and configure it.
      or easiest way you can do is provide IPAP.CO the link of centos-hostinabox iso and let them install it for you.

      That will install kloxo 6.0 version.
      When everything install. switch serive to lighttpd and tinydns. Then, update kloxo to 6.14 version.
      When update is done restart your kloxo. you will see 25 to 30% usage of ram on your vps.
      You can tune mysql to reduce more.

      April 8, 2011 @ 10:32 pm | Reply
  2. innya's avatar
    innya:

    Forgot to say that you also need to update centos(YUM update all) after kloxo update to 6.14 vesrion.

    April 8, 2011 @ 10:35 pm | Reply
  3. BluePanda's avatar
    BluePanda:

    Okay so i brought this VDS about a week ago and have not been having any problems yet.. I have not moved my site onto it yet, i think a little more time just to make sure it is stable is in order.. Especially when such low prices are offered.

    The support is GREAT but they tend to close the tickets after they reply and it is not like WHMCS where you can just reopen via a reply.. You need to create a new ticket if you wish to say anything about the last ticket… If that makes sense! haha

    Currently running Centos 5.5 and just testing a lot of random stuff on it such as virtulization on the VDS and i am now testing to see how low end a VPS can really get 🙂

    April 8, 2011 @ 11:56 pm | Reply
  4. Noxn's avatar
    Noxn:

    I have waited about 3 days, all the responses I get about it are basically that they are on it and it will be done “today”.

    April 9, 2011 @ 8:54 am | Reply
    • IPAP Co. Admin's avatar

      PLease open a ticket with Area Other and then write my VDS is not delivered it is odd we have delivered all!
      and new servers are also available so VPS delivery would be couple of hours!

      April 9, 2011 @ 9:16 am | Reply
      • Noxn's avatar
        Noxn:

        I opened such a ticket once, and after I asked why it took so long (1 day by that time, or something) it was closed.
        Today I opened another one, and the reply was “So i am on it and thank you for the AREA that is helping us” which is fairly confusing. (Ticket number: #9578)

        Maybe your support should stop closing EVERY ticket they reply to.

        April 9, 2011 @ 9:59 am | Reply
        • Noxn's avatar
          Noxn:

          Update:
          VDS delivered now. So far, the only bad thing with this host is that the setup is “kinda” slow.

          April 9, 2011 @ 7:42 pm | Reply
  5. innya's avatar
    innya:

    Ipap.co admin: let us know when your kvm at webnx are available.

    April 11, 2011 @ 1:29 am | Reply
  6. IPAP Co admin's avatar

    Hey , Webnx is ready but we decided to only give HUGE resource VDS on that server !

    April 11, 2011 @ 2:27 pm | Reply
    • innya's avatar
      innya:

      IPAP Co admin: Ok it is ready to order VDS at Webnx location? If so, I will order one.

      April 11, 2011 @ 3:56 pm | Reply
  7. faizal's avatar
    faizal:

    my VDS in Germany is really slow at the moment

    $ wget http://cachefly.cachefly.net/10mb.test
    --2011-04-11 18:54:46--  http://cachefly.cachefly.net/10mb.test
    Resolving cachefly.cachefly.net... 205.234.175.175
    Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected.
    HTTP request sent, awaiting response... 200 OK
    Length: 10485760 (10M) [application/octet-stream]
    Saving to: `10mb.test'
    
    100%[======================================>] 10,485,760  35.8K/s   in 5m 22s
    

    even accessing ssh is a real pain currently

    April 11, 2011 @ 3:15 pm | Reply
    • IPAP Co. Admin's avatar

      This is from another VDS on same node :

      # wget http://cachefly.cachefly.net/100mb.test
      --2011-04-11 11:34:36--  http://cachefly.cachefly.net/100mb.test
      Resolving cachefly.cachefly.net... 205.234.175.175
      Connecting to cachefly.cachefly.net|205.234.175.175|:80... connected.
      HTTP request sent, awaiting response... 200 OK
      Length: 104857600 (100M) [application/octet-stream]
      Saving to: `100mb.test'
      
      100%[======================================>] 104,857,600 4.39M/s   in 15s
      
      2011-04-11 11:34:52 (6.72 MB/s) - `100mb.test' saved [104857600/104857600]
      

      please flush iptables with iptables -F then get back to us in support system!

      April 11, 2011 @ 3:35 pm | Reply
  8. Ahmed's avatar
    Ahmed:

    I have just signed up for a VDS, can I pay using alertpay or anything that directly takes credit card?

    April 11, 2011 @ 3:47 pm | Reply
    • Ahmed's avatar
      Ahmed:

      I am in Egypt

      April 11, 2011 @ 3:52 pm | Reply
    • Ahmed's avatar
      Ahmed:

      Update: they don’t accept alertpay

      April 15, 2011 @ 8:13 am | Reply
  9. IPAP Co. Admin's avatar

    @Innya :

    We have not put them yet as we are afraid of order rate we only provide link to individuals

    April 11, 2011 @ 3:58 pm | Reply
    • innya's avatar
      innya:

      Am i get the orderlink, since I have asked for it before and waiting for it?

      April 11, 2011 @ 4:34 pm | Reply
    • innya's avatar
      innya:

      Should I ask for the link in ipapbilling gmail com?

      April 11, 2011 @ 4:45 pm | Reply
      • IPAP Co. Admin's avatar

        Yes , because i am afraid the link here will make us overwhelmed!

        April 11, 2011 @ 4:48 pm | Reply
        • innya's avatar
          innya:

          ok send me innya2 at gmail for link than

          April 11, 2011 @ 4:52 pm | Reply
    • innya's avatar
      innya:

      IPAP Co admin, thanks for the info.
      I see, it is really HUGE VDS plans.
      Also it is good and nice VDS spec for the price.
      Anyway you can’t post it in here because it’s not even come close or fit the LEB specification.

      April 12, 2011 @ 6:44 pm | Reply
  10. innya's avatar
    innya:

    I believe Andy, I and Tommy were interested in webnx and asking for it before everyone else in here (LEB).
    So, I guess that make us priority over others. Isn’t it? 😀

    April 11, 2011 @ 4:50 pm | Reply
  11. GeekInFinance's avatar

    I tried pretty hard to refrain from complaining here, but basically here is what they said to me on April 1:

    Hello,
     
    can we please have a deal?
    can we please setp your VDS on germany server now and transfer it to US in 24 hours ?
    as we are setting up new servers in US and that takes time but we have powerful servers available now at Germany
    however if you insist on US we will find some free space for you ....
    

    Sent email ask them regarding moving my VPS on Apr 3rd and Apr 7th, both time no reply.

    And as of today (Apr 12), my VPS is still sooooo slow because it is in Germany!

    Other than that, everything else is good because I could not run a lot of stuff on it 🙂

    April 12, 2011 @ 7:57 pm | Reply
    • IPAP Co. Admin's avatar

      Hello
      sorry to hear that please open a ticket with AREA other then write on the subject to change your VDS to USA the reason we did that , was VD was too slow with delivering IPs which now they are here (TODAY) 🙂
      so please open a ticket and thank you for you time your VDS would be counted from today 😉

      April 12, 2011 @ 8:09 pm | Reply
      • GeekInFinance's avatar

        Ticket #: 9736 created. Thanks a lot!

        April 13, 2011 @ 12:56 am | Reply
        • GeekInFinance's avatar

          I received an email from them today, quoted:

          One of our techs is not instaling your VDS , it may take serveral ours because it needs OS installation + Optimization + kernel update  :)
          i will get back to you
          

          I hope they are “now” installing the VDS rather than “not” 🙂

          On the more serious side, at least they bother to reply the ticket and work on the issue, which is a really good sign 🙂

          April 14, 2011 @ 12:20 am | Reply
        • IPAP Co. Admin's avatar
          IPAP Co. Admin:

          Hey I wrote it as I was checking with my colleagues I was going to say one of techs is now it was typo that made it not

          April 14, 2011 @ 3:57 am | Reply
      • GeekInFinance's avatar

        Update, my VPS has moved to US as per the email I got from them, I am using public computer now but will test once I get home.

        April 14, 2011 @ 11:14 pm | Reply
        • GeekInFinance's avatar

          Sorry guys, looks like I can not fulfill my promise today, the VDS I had in Germany was 1GB in RAM and now the US one is only 512MB, just email + ticket them to get the other 512MB back. Waiting for reply now.

          April 15, 2011 @ 2:10 am | Reply
        • GeekInFinance's avatar

          Received reply 2hrs and 50min later (which is not bad at all!) to inform me the RAM has been added, just woke up and checked and that appears to be the case, installing Windows OS now and will report the performance.

          April 15, 2011 @ 11:49 am | Reply
        • IPAP Co. Admin's avatar

          Because our sales/billing/accounting department does not work 24×7 🙂
          and your request was for Sales 🙂
          thanks anyway!

          April 15, 2011 @ 11:55 am | Reply
    • IPAP Co. Admin's avatar

      if there is anybody else wanna be in USA plese do the same which i told Geekinfinance 🙂

      April 12, 2011 @ 8:14 pm | Reply
  12. Jun's avatar
    Jun:

    I have waited about 5 days, all the responses I get about it are basically that they are on it and it will be done “today”.

    April 13, 2011 @ 12:21 am | Reply
  13. Jun's avatar
    Jun:

    Now I got my VPS delivered.

    April 13, 2011 @ 6:05 am | Reply
  14. beni's avatar
    beni:

    anyone here got their webnx vds??
    yesterday they told to wait 24 hours..still waiting…

    April 13, 2011 @ 2:42 pm | Reply
    • IPAP Co admin's avatar

      We have delivered 1 server and he was a customer before 🙂

      April 13, 2011 @ 2:53 pm | Reply
      • beni's avatar
        beni:

        yes i ordered dedicated server but after a week it hasn’t delivered yet..so i want to change it to your ultra vds..maybe i shouldn’t waiting too long to get the vds..

        April 13, 2011 @ 3:16 pm | Reply
  15. IPAP Co admin's avatar

    Announcement :
    Traffic on our website is increasing , We need to upgrade the RAM of its server so you may see some downtimes on OUR WEBSITE in next 24 hours!

    April 13, 2011 @ 2:55 pm | Reply
  16. Blackstorm72's avatar
    Blackstorm72:

    Update:
    Got an email saying that the DC where my VDS is located is having major issues and am getting upgrades.
    My IO disk is very low, its taking a long time to write.
    I was having very bad connections, from as low as 100K to as high as 12.3M/s on the cachefly test, but since it fluctuates, it might as well be 100K.

    Hopefully its fixed soon, the new upgrades is nice, but I didn’t even want my VDS in Germany anyway 🙁 but as long as it works, I won’t complain!
    Still good service, takes a few hours to reply back and I know they are rather busy. I just hope my connection is fixed, it’s hard to run a game server when your uploads drop to 50K, then bounce up to 10M.

    April 14, 2011 @ 1:06 am | Reply
    • IPAP Co. Admin's avatar
      IPAP Co. Admin:

      No dc is no having Internet issues it seems your vps is having issue
      For best it is better to install vmware toools

      April 14, 2011 @ 3:55 am | Reply
      • Blackstorm72's avatar
        Blackstorm72:

        Strange, I was told by a support ticket that I was to send an email to the super admin of your company and that I was going to get some sort of promotion.
        Anyway, I’ll test today. Update soon.

        April 14, 2011 @ 8:57 pm | Reply
        • IPAP Co. Admin's avatar

          YEs 🙂
          and what is strange about that?
          you do not like Promo?
          or what?

          and For Dedi Users :

          for those who have not received their xeon Dedis :
          5 out of 20
          please email info ipap co and we will supply you with a nitros server till your dedi comes if you want!
          but i am sure this nitors will satisfy you more than Dedi 🙂

          April 14, 2011 @ 9:00 pm | Reply
        • Blackstorm72's avatar
          Blackstorm72:

          I already have my Virtual Dedicated Server.
          I’ve had it for quite sometime actually, a few weeks.
          I didn’t get a promo, or at least I think I didn’t, I was told just now that the DC is doing fine with the internet.
          Yesterday, at this time, you guys told me that the DC was having internet problems and that I would get a promotion for my VDS.

          I just don’t know whats entirely going on lol – I was told one thing now something else, I have no idea if I have some sort of promo.

          I emailed you guys, to check on the VDS. It’s taking a long time to write to disk.

          April 14, 2011 @ 9:17 pm | Reply
        • IPAP Co. Admin's avatar

          in your tickets we said WE NEED TO CHECK WITH DC if they have internet issue 🙂
          that they did not 🙂

          and please give your support requests in client area we can not provide support here 🙂

          April 14, 2011 @ 9:19 pm | Reply
  17. F.D.Castel's avatar
    F.D.Castel:

    Well… As it seems to me, the “IPAP CO. Admin” appears to give more attention to this blog than his own customers.

    In resume: DO NOT BUY ANYTHING from these guys. They word worth NOTHING. Unless you don’t expect to receive any decent feedback or support.

    I’m now waiting for FIFTEEN DAYS for a dedicated server that was paid and NEVER delivered (actually, I now doubt it exists).

    They promised me on “Monday” (Apr 4). Never delivered. Evend wrote me a message saying what’s going on.
    Then, they promised me to deliver it in “12 hours”. Same. Nothing and no explanations.
    Finally they promised to deliver it in “the weekwnd” (sic). This was LAST weekend…

    How someone would trust these guys?

    Even if you bought something from them and they successfully delivered, I seriously recommend you rethink your decision. These guys would be off market in no time.

    April 14, 2011 @ 7:29 pm | Reply
    • IPAP Co. Admin's avatar
      IPAP Co. Admin:

      1st of thank you for your angry response but you can not just recommend other not to buy ourown products 🙂

      You are always welcome to have your service with us , we did respond to all yiur suooort requests and i doubt you read them
      If you know we are not a datacenter in usa we reseller dedicated servers so dedicated delivery is not on our side and about xeon server you never qsked us before ordering how much it can take 🙂
      Every time you asked we just qsked dc they said something
      For vds when we say today it will be today but on dedicated servers we just ask dc they say today we say ok today they say weekend we tell you weekend that is dc’s words not us
      Sir there are people that have not received any response from VD for a month 🙂
      But that worth it

      In addition to above when we get late on some vds/vps we give free services even me myself gave free cPanel to one customer just becquse we said 24 hours and that took 30 hours

      And another thing , although ipap.co is registered for 3 months byt our company is in business since 2004 in MIDDLE EAST

      Please accept my apologies i will try my best to satisfy you specialy in any way i can 🙂
      Another time i apology every one which his/heR service was late please accept our deep embaressment we will and are trying to improve every thing

      April 14, 2011 @ 11:27 pm | Reply
    • IPAP Co. Admin's avatar
      IPAP Co. Admin:

      Sorry for typos i am writing via some touch screen

      April 14, 2011 @ 11:29 pm | Reply
    • BluePanda's avatar
      BluePanda:

      They have been great for me so far, i have not yet experienced any downtime that has been their fault. You cant really go around saying stuff about this offer when you brought a dedicated server..

      They have been working very hard with me to solve any problem that may arise. I am currently trying to install Windows and am having issues but they are co-operating extremely well with me to have this fixed. The replies are pretty fast, they are to the point and tickets are prematurely closed but that is because of the nature of their billing/ticket system.

      April 14, 2011 @ 11:34 pm | Reply
      • Blackstorm72's avatar
        Blackstorm72:

        You also have to point out, the price.
        I was a bit worried, with such a good price (the prices are similar to Volumedrive, and I have heard bad experiences with them) that they would never answer your tickets.
        But to be honest, a $20 month VDS, with a one-time fee upgrade for RAM (2GB upgrade is $20 one-time fee) along with the service they provide is incredible. Sure, it’s not like a high-end dedicated system that have been around for years and answer tickets in less then 30 minutes but this beats a OpenVPS system at the same price anyday.

        Their support is great, I can’t always understand them, but they are from the country of Turkey, the “Super-admin” of them resides there and he/she is a very nice person.
        There will be wait times, but for the price of these systems, I’d wait a few days, it beats the prices of most others.

        Let’s just hope they stay in business 🙂

        April 14, 2011 @ 11:57 pm | Reply
        • BluePanda's avatar
          BluePanda:

          Yeah the price is the only thing that worries me that is why I have not yet moved anything important onto it. I am planning to just mess around on the server and test certain aspects over a month then reinstall the OS and start for real.

          Their support is extremely helpful but yes, I understand what you mean, their English is sometimes hard to understand but with the replies as fast as they are, it has never caused me a problem. I just reply and ask the question again and they do so 🙂

          Speedtest:
          http://www.speedtest.net/result/1253293196.png

          Finally got windows working 😉

          April 15, 2011 @ 12:16 pm | Reply
  18. PenguinTux's avatar
    PenguinTux:

    It looks like IPAP is using Bleasta. That is probably the worst billing system I have ever came across, it is very minimal and the order forms are plain ugly.

    I suggest you switch to Clientexec or WHMCS – but I’ll let you run your own business before you bash me 🙂

    April 14, 2011 @ 9:03 pm | Reply
  19. Blackstorm72's avatar
    Blackstorm72:

    Update2:
    They are transferring me to a Nitros, lovely! Sounds great,
    The support is outstanding for the price. It may be slow to set up a system, but I am very happy for such a great price.

    April 14, 2011 @ 10:33 pm | Reply
    • John's avatar
      John:

      I completely agree with you. I have a VDS and VPS with them and they’re very friendly and extremely helpful. They are the cheapest VPS provider and offer the best support I have seen.

      Keep up the good work!

      April 14, 2011 @ 11:29 pm | Reply
  20. Innya's avatar
    Innya:

    @F.D.Castel
    There is a options you can take.
    If you don’t want it or wait for it or if you don’t trust them, you can always ask for your money back.

    That is the fact that there will be customers who like the provider service and some may not.
    So, there will be various opinions base on various people.

    April 14, 2011 @ 11:45 pm | Reply
  21. IPAP Co. Admin's avatar
    IPAP Co. Admin:

    @ geekinfinance

    Your ram upgraded

    April 15, 2011 @ 4:58 am | Reply
  22. IPAP Co. Admin's avatar

    @ BluePanda

    as we have said many times we are in business fr years 😉
    price is good and we can take advantages from it .. 🙂
    but when we get to HIGH END servers like Nitros so price will go a little up 🙂

    April 15, 2011 @ 12:21 pm | Reply
    • BluePanda's avatar
      BluePanda:

      I understand but after the amount of hosts that I have tried it is really hard to trust VPS companies with such cheap prices. It could be oversold or something (not saying that you have) similar as other hosts do.

      I will give it about a month before I move over all my clients. At the moment I am just benchmarking the VPS to my needs.

      April 15, 2011 @ 12:26 pm | Reply
  23. IPAP Co. Admin's avatar

    @bluepanda

    vds can not be oversold and vmware is not good thing for benchmarking it has 10% of xenserver perfromance
    you can try nitros (we got a tiny nitros with lower price) for your enterprise needs

    April 15, 2011 @ 12:45 pm | Reply
    • BluePanda's avatar
      BluePanda:

      When I say benchmarking I mean test the VDS in the way I will be using it.

      VDS can be oversold:
      http://www.lowendtalk.com/questions/5011/esxivmware-overselling

      I have nothing against overselling if it is done correctly which is why I will just be testing my VDS for now and if it meets my requirements, I will move my clients onto it 🙂

      April 15, 2011 @ 12:50 pm | Reply
  24. IPAP Co. Admin's avatar

    @bluepanda

    we take ram as deviding meter
    and LINUX will not allow overselling because it take all ram 😉

    April 15, 2011 @ 12:53 pm | Reply
    • BluePanda's avatar
      BluePanda:

      How much ram does the node have?

      Also how much is it for space upgrade? eg 50GB (seeing as we are both already here)

      I have no idea how VMWare works on linux so can not really comment.

      April 15, 2011 @ 12:57 pm | Reply
  25. IPAP Co. Admin's avatar

    @ BluePanda
    node has 24GB RAM
    we fill upto 20-21GB
    and it has 2 x 100Mbps connection (the Giga Nodes)
    USA nodes have 32GB of RAM and 2 x 100Mbps Connection
    Webnx Nodes which are 2 have 1Gbps uplink adn 128GB of ram but they are xenserver

    vmware on linux no , linux on vmware , linux will cche the ram so when you create a vm with 512MB ram it will use 540MB of host memory!

    April 15, 2011 @ 1:02 pm | Reply
  26. DracH's avatar
    DracH:

    About a 2 hour I bought a VPS with ipap.co and i will post review here soon as i get my vps details. Of course I will write and how much time it takes to reach those details, some tests disk speed, download speed, all what i can 🙂 See you all soon i hope 🙂

    April 15, 2011 @ 7:48 pm | Reply
  27. Satabazuki's avatar
    Satabazuki:

    Long wait for vps setup… I like when i pay something to get that when i pay, not to wait who will know how long for that…

    April 16, 2011 @ 12:13 am | Reply
  28. IPAP Co. Admin's avatar

    we delier all VPS packages within 3-4 hours on business hours and NOW there is NO VPS package pending 🙂
    all have been delivered .. 🙂
    and about 5 VDS packages are left 😉
    so what please email info ipap co if you have not received your VPS

    April 16, 2011 @ 5:12 am | Reply
    • beni's avatar
      beni:

      could you please check email from benipermana(at)gmail.com in your gmail account?i asked to switch from dedi order to your nitro vds..

      April 16, 2011 @ 4:31 pm | Reply
  29. John_R's avatar
    John_R:

    Just signed up for the VPS Basic for use as a backup server.

    I requested Debian (either 5 or 6) and a second IP for DNS.

    Waiting now to see how long it takes to provision the server.

    I will report to all concerning my experiences with this hosting service.

    April 16, 2011 @ 3:37 pm | Reply
    • John_R's avatar
      John_R:

      VPS Basic was provisioned yesterday, seems to run at an acceptable speed.

      I have not tested bandwidth, as I plan to use it as a “hot spare” for a few medium-sized websites and the bandwidth requirements are low anyway.

      Virtualmin installed fast. I mean, faster than it installs on the 2.4 dual-core Intel box that my home fileserver runs on.

      April 18, 2011 @ 10:42 pm | Reply
      • John_R's avatar
        John_R:

        Two points of dissatisfaction:

        1. Getting a 2nd IP for secondary DNS. Put in a ticket, get told to send a request email to info@ipap.co – No response, put in another ticket. Still haven’t gotten the second IP.

        2. The administrators do not understand how a ticketing system is used. Ticketing systems typically work like this:

        a) Customer opens a trouble ticket, possibly concerning a 2nd IP
        b) Support person responds. The ticket remains open.
        c) Either the support response solved the problem and the CUSTOMER closes the ticket, or the support response did not solve the problem, and the ticket remains OPEN.
        d) The ticket is closed when the customer is satisfied that the issue has been resolved.

        Instead of the above, IPAP seems to think that the ticketing system is another form of Instant Messenger program. You start a ticket, they respond with “we’ll get it yesterday” and then close the ticket. When the problem is not resolved, you have to open aonther ticket to ask why the first ticket did not get attended.

        Broken English is understandable. In fact the IPAP Admin’s English is quite good.

        Broken policies in regards to customer support… not so much.

        April 19, 2011 @ 6:53 pm | Reply
        • fanovpn's avatar
          fanovpn:

          Off-topic, but I’ve seen “a second IP for DNS” mentioned by different folks a few times now, and I’m curious what’s the purpose of binding a second IP?

          April 19, 2011 @ 7:25 pm | Reply
        • John_R's avatar
          John_R:

          @fanovpn:

          Is there a way to use 1 IP for 2 nameservers that is standards compliant?

          Please share.

          April 20, 2011 @ 6:40 pm | Reply
        • fanovpn's avatar
          fanovpn:

          I don’t really know what standards you mean, since I don’t know yet why people are running 2 servers :). I’m having difficulty imagining the conditions that require two name servers running side by side, and yet it seems to be kind of common (or I’ve at least seen it mentioned 3-4 other times). So I’m curious about it since it sounds interesting.

          Is it some sort of split-horizon thing, based off of something other than source address? A privacy thing, for minimizing discovery of overlap between two different domains? Is there something interesting you can learn about a connection or optimize for based off of knowing which NS the client resolver chooses when given two similar choices?

          April 20, 2011 @ 10:14 pm | Reply
  30. Dito's avatar

    still waiting my vps basic 🙁
    ordered from yesterday (04/17/2011) until today (04/18/2011) not yet ready.

    April 17, 2011 @ 7:52 pm | Reply
  31. Dito's avatar

    Until now, my order still has not arrived. I’ve made a ticket to ask, they just said
    “ur admin will create yours!” and close the ticket.

    I am still patiently waiting. They promise that the server is ready on Sunday.

    April 18, 2011 @ 4:54 am | Reply
    • Blackstorm72's avatar
      Blackstorm72:

      I haven’t received my Nitros server either.
      Was promised this weekend, sent two emails to check up, will send another tonight if nothing is said.

      April 18, 2011 @ 10:03 pm | Reply
  32. GeekInFinance's avatar

    Does anyone have any recommendation on what software to use to test a Windows VPS/VDS? I know Unix/Linux has UnixBench but not sure what to use for Windows…Thanks!

    April 19, 2011 @ 12:04 am | Reply
  33. Steliyan's avatar

    Ok, I see this is a support area for IPAP.co.
    So, mr-Admin from Poland – why YOU cancel MY VPS before the end of the month which I’m paying for?
    And WHY you JUST clost my tickets? So,when you get my money – you got them for a month, not for a week, ten days or half of month. I cancel my service with you just because I don’t need VPS with a single IP.

    April 19, 2011 @ 7:32 pm | Reply
  34. IPAP Co. Admin's avatar

    THIS IS NOT SUPPORT 🙂

    and we cancel immediately when you click on CANCEL button!

    April 19, 2011 @ 7:38 pm | Reply
    • John's avatar
      John:

      Right, I’m still waiting for you to sort my VDS out. It’s been down for HOURS and you haven’t replied to me but you are on here?

      April 19, 2011 @ 7:41 pm | Reply
      • IPAP Co. Admin's avatar

        You opened a ticket and your request did solved in minutes!
        but for clarify :
        Your VDS load was high and we rebooted it and optimize it ! one of your websites was using a resource intensive script and that was the cause of your high load!

        April 20, 2011 @ 4:57 pm | Reply
    • Steliyan's avatar

      If this isn’t your support page, why YOU answer MY ticket immediatelly after this single my post???
      Dude, I have VPS with almost every single “promo” here, which offer more than 256MB. Just you and your TOS cancels the service immediately and provisioning not so immediately. So what’s your choice of making busines? Immediately cancelation and sometimes provisioning??? It’s just funny.

      April 19, 2011 @ 8:00 pm | Reply
      • IPAP Co. Admin's avatar

        If you see your VPS was canceled after 3 days we got your Cancellation request!
        🙂
        and we provision VPS Servers immediately maximum 12 hours!(if someone wants specific location it would take upto 24 hours)
        if you see this page as our support area which you have opened only one ticket in it , you can go ahead and askl for support which you will never get in here!
        but if you want your problems to be resolved you have to open tickets in ipap.co/clients

        April 20, 2011 @ 4:59 pm | Reply
  35. GeekInFinance's avatar

    Here is my 1GB RAM VDS testing results using GeekBench, in the DC in US:

    http://browse.geekbench.ca/geekbench2/view/398675

    Feel free to comment about it, how do you guys think about this machine?

    April 20, 2011 @ 3:23 am | Reply
    • Yomero's avatar

      Honestly, if you have access to the full 2 cores, is a little bit low.

      Check this example http://browse.geekbench.ca/geekbench2/view/335802 one core of an i7 920.
      Or this http://browse.geekbench.ca/geekbench2/view/395167 1 core @ 2.4ghz.
      Certainly the memory tests have a big wiight in the final score, but if you check the other tests, IMO is a little bit low in some of these.

      Also you can browse all my tests here to compare:

      http://bit.ly/dErap5

      And well, not all these tests were very good 😛 But just as a reference. Almost all are from VPS’s.

      April 20, 2011 @ 3:55 am | Reply
      • IPAP Co. Admin's avatar

        Thanks 🙂
        you must dmnit it is a VDS Eco 🙂 which means economic not enterprise 🙂
        Enterprise VDS is VDS Prem and Nitros 😉

        April 20, 2011 @ 7:52 pm | Reply
      • GeekInFinance's avatar

        @Yomero:
        Wow, you certainly have some pretty good memory there. But I guess those are perhaps 50/mo VPS? Those almost looks like dedis to me haha

        April 21, 2011 @ 1:15 pm | Reply
        • Yomero's avatar

          Not really, every test is from VPS’s from LEB. i.e. every test saying “Linux XXXX” instead the motherboard Brand (like that Gigabyte, or MacOS tests).

          The most powerful (recent) are from semoweb and fanaticalvps, about 3.50 and 2 USD per month respectively.

          April 24, 2011 @ 7:21 pm | Reply
  36. Micro B's avatar
    Micro B:

    Honestly, don’t even bother with this company.

    I’ve paid them LAST week and its been 3 days and yet I cannot even log on to my control panel!

    I’ve sent them repeated tickets but NONE of them are helping and they keep responding with the same “Oh try again,try now” which is just pointless as I AM trying again.

    Given them 24 hours to sort themselves out, lets see what happens.

    April 20, 2011 @ 9:39 am | Reply
    • IPAP Co. Admin's avatar

      and sir you only opened 1 ticket regarding this and your VPS wsa deliered withing the promised time!

      April 20, 2011 @ 7:50 pm | Reply
      • Micro B's avatar
        Micro B:

        Finally, After 3 days I can use my VPS.

        I honestly expect some kind of compensation as I bought the elite package AND was hoping to stay with your guys for a longer period…

        April 20, 2011 @ 9:11 pm | Reply
  37. IPAP Co admin's avatar

    @ Micro B
    sorry to hear that , i checked your ticket myself and saw a typo in your client username 🙂

    April 20, 2011 @ 10:56 am | Reply
  38. Micro B's avatar
    Micro B:

    @IPAP CO Admin
    perhaps an extended months of VPS?
    Or some extra RAM?

    Its up to you but honestly the last 3 days haven’t beeen to happy 🙁

    April 20, 2011 @ 9:17 pm | Reply
  39. Julián's avatar

    Well they are at least kind of weird. I think the price too, so im still expecting the best. So far they did not deliver the vds that ive asked for (i7 was replaced for an opteron 6128)nor the os template was provided as it was requested. I was billed five days ago and yet i did no have what ive asked for… im not in a rush so i do can wait for them to rectify.

    April 20, 2011 @ 11:07 pm | Reply
    • IPAP Co. Admin's avatar

      i think we deliveredso you know the cpu and i think opteron 6128 is beter huh?

      April 21, 2011 @ 2:18 am | Reply
      • julián's avatar

        Yes you deliver on time. I think that ive only wrote that you deliver something different. If opteron 6128 is better than i7 860/870 i do not know. Are they? The problem with this kind of unasked replacements is that you have to spend time to catch up the info of the new hardware and i dont have too much to spare. Obviously if opteron is better than i7 then is a prove of your good faith and it should be taken in consideration, nevertheless you should inform. Im harsh but fair.
        Also you kindly and properly change my os template to the requested one.

        April 21, 2011 @ 5:53 am | Reply
    • innya's avatar
      innya:

      Opteron 6128 servers are for Nitro server.
      That mean they created your vds on Nitro server.
      where is your server located? Chicago or LA?

      April 21, 2011 @ 2:24 am | Reply
      • julián's avatar

        Nitro sounds powerful. Do the others use regular gas ;). Server is on Chicago

        April 21, 2011 @ 5:33 am | Reply
  40. Nicola's avatar
    Nicola:

    STAY AWAY, WORST SERVICE EVER.

    I changed it after 10 days, customer service ridiculous, server never provided, they are not able to understand if a server is up or down.

    CHOOSE OTHER COMPANIES.

    April 21, 2011 @ 7:39 am | Reply

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